hi, i went to go on my laptop last night and it loaded up as normal, i put my password in to get on my account and it said welcome as normal on the screen. then a window popped up saqying..."the windows vista home premium product key you typed is invalid for activation" it then gives me three options..
"access your computer with reduced functionality" - it just puts me straight onto the internet which i cant use because i cant load my dongle up.
"type a different product key" why would i have a different product key?
"contact hewlett packard to help resolve this problem" which again puts me straight to an internet browser.
i can log on in safe mode which i have done and ran a system restore. this did nothing.
i would happily enter my product key agin but i cannot find the disk with it on and the sticker on the bottom of my laptop is barely visible, i can make out all but 3-4 digits.
has anybody got any idea whats going on and what i can do to solve this?
thanks in advance
"access your computer with reduced functionality" - it just puts me straight onto the internet which i cant use because i cant load my dongle up.
"type a different product key" why would i have a different product key?
"contact hewlett packard to help resolve this problem" which again puts me straight to an internet browser.
i can log on in safe mode which i have done and ran a system restore. this did nothing.
i would happily enter my product key agin but i cannot find the disk with it on and the sticker on the bottom of my laptop is barely visible, i can make out all but 3-4 digits.
has anybody got any idea whats going on and what i can do to solve this?
thanks in advance
My Computer
System One
-
- Manufacturer/Model
- hp pavillion dv6000