Printer Icon stuck in system tray

S

supermaughan

New Member
I have the printer icon stuck in my system tray. It use to only show when it was actively printing a document. Now it is there all the time. When I hover over it it shows 1 document pending but when I click on "open all active print documents" it shows nothing. I have stopped and started the print spooler many times. There are no files in %SYSTEMROOT%\system32\spool\Printers. How do I get rid of this icon and the mystery pending document? The only printer I have is connected over a network and not directly to this computer. This computer connects via cable and the computer with the HP printer connects to the same network wirelessly.

(from another forum) "One of the two ways of connecting to the printer is causing the tray icon to be displayed. Try right clicking the icon and seeing if there are any properties that can be set. If this fails, right click the blank portion of the taskbar, choose properties, and then go through the start menu settings you have chosen. ONE OF THESE HAS A CHECKBOX, MARKED, THAT SAYS "PRINTER". Click on it to remove the checkmark, and restart after clicking apply. Then you will only recieve the notice when you are actively printing a document."

There are no properties. The only options are "Open all active printers", "Open the printers folder", and it list the one printer which opens the printer queue. The check box in the start menu options only toggles the printer option in the start menu not the system tray. The odd thing is that on mouse over it shows "1 document(s) pending for ..." When I open the printer folder there are no pending documents listed below the printer and it doesn't show in the queue. There must be a registry entry that I need to edit. If any one knows where that may.
 

My Computer

System One


Go to search and type services
in services go to print spooler right click and hit restart.
Hope that this resets and the icon will be gone.​
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Hi supermaughan,

Welcome to Vista Forums!

If what Richard suggested doesn't work and you've stopped and started the spooler many times and can't find the document, it may be coming from the network. Go to the computer to which the printer is attached and stop and retart the spooler on that computer and also try to restart it as well and see if that resolves the problem on this computer (and after that, rebooting both computers to make sure the icon tray is starting fresh). Are any other computers also networked to this printer? If so, do the same with them.

If that doesn't work, what is the make and precise and complete model number of the HP printer? Perhaps there's a way to reset the printer in case the printer itself is causing the problem somehow (if you have a user manual, it may tell you how to do that). At the very least, power it down and then power it back up to see if that helps.

I hope this helps. If not, please provide the info about the printer and the results of what you tried and we'll go from there.

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Mouse
    Logitech HID-compliant Cordless Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive] Dell AIO Printer A940 Conexant HDA D110 MDC V.92 Modem 6TO4 Adapter Broadcom 440x 10/100 Integrated Controller Broadcom 802.11n Network Adapter Microsoft ISATAP Adapter Teredo Tunneling Pseudo-Interface Router Linksys / WRT54G -01
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