Vista and hotmail password problems

1

1976kjell

Member
Im using hotmail, but each time I log in using Vista I have to write the password. In windows 7 it works well(in another PC)

Ive checked f.ex the autocomplete-function and many other things

Other internet sites is working, ie the passwords complete automatically. Its just hotmail that dont works.

Ive been googling this problem some hours now, but I dont find a solution

Someone knows a solution?
 

My Computer

System One

Hi 1976kjell,

Welcome to Vista Forums!

Let's make sure Hotmail is set to save the password and logon information. Go to Start / Control Panel / Mail / Setup Email Account and Directories and double-click on your Hotmail account. Confirm that the box to remember the password is checked.

If it's set right there, I recommend you change the password for Hotmail and this may trigger auto-complete to save the new one and you'll be good to go. If not, you may at some point have told Hotmail not to save your password (which could be over-riding autocomplete) or responded that way to auto-complete and so now it is set to no longer ask. If the latter is the case, the only solution is to reset auto-complete (where you will lose all current auto-complete items) and re-start from scratch - beginning with Hotmail to be sure it works this time.

Whether you want it enough to reset auto-complete (assuming that even works - there's no guarantee that will solve the problem. I don't have that problem with Vista and Hotmail, but I'm not certain where the information is coming from - it may not be from auto-complete or may be being blocked some other way we haven't yet figured out) is entirely your risk and your decision.

I hope this helps. If you don't want to delete auto-complete but want to pursue Hotmail password blocks further, post back and I'll try to research it further though it may take some time.

Good luck!
 
Last edited:

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System One

  • Manufacturer/Model
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I have checked the account and directories, but when i wrote the correct password in the box, it appeared a box whice these words (translated from norwegian) was:

"Windows couldnt save "logon"-information.Control that the informtion is correct and all fields are filled".

So this didnt help

I also reset the auto-complete function, that didnt either help :)

Changing password didt help either


So it has to be another reason

Not perfect english here maybe :)

Thanks for trying to help me
 

My Computer

System One

Probably defective cookies
Download and use ccleaner to delete all cookies
The way to avoid sifgining in to all your accounts again is to downoad cc. then use your accounts for a while and after you are sure that you have used all of your accounts, save all cookies excpet the problem one then delete the problem cookie.
http://www.piriform.com/
There are system methods to delete cookies,but I find cc more thorough and easy to use. It can be used once a week to clean up your junk.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
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    6 gig
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    ATI Radeon HD3650 256 MB
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    Intergrated 7.1 Channel Audio
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    Dell SP2009W 20 inch Flat Panel w Webcam
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    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Actually, you already found the reason - Windows will not save the logon information (according to that error message). The thing is, I'm not quite sure how to fix that.

I would create a new hotmail account in Vista and fill in all the required information and see if you can complete the login information and check the box and save it. Then login using this account and see if it works automatically. If so, then transfer the data from the old account to the new account (this shouldn't be much as most is online) and you should be able to delete the old account and use the new one and be good to go.

I hope this helps.

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Mouse
    Logitech HID-compliant Cordless Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive] Dell AIO Printer A940 Conexant HDA D110 MDC V.92 Modem 6TO4 Adapter Broadcom 440x 10/100 Integrated Controller Broadcom 802.11n Network Adapter Microsoft ISATAP Adapter Teredo Tunneling Pseudo-Interface Router Linksys / WRT54G -01
If you mean another email with the same address no. If you delete the email account that address is dead for quite a while.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Sorry, Richard. We're talking about in the Mail section of Vista - not with an e-mail provider.

Frankly, I'm not certain if it can be done or not. If not (and you'll find out soon enough), then copy the information you need from the old account and delete it and then create the new account.

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Mouse
    Logitech HID-compliant Cordless Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive] Dell AIO Printer A940 Conexant HDA D110 MDC V.92 Modem 6TO4 Adapter Broadcom 440x 10/100 Integrated Controller Broadcom 802.11n Network Adapter Microsoft ISATAP Adapter Teredo Tunneling Pseudo-Interface Router Linksys / WRT54G -01
:o
My mistake
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
As I told in my last post: creating a new hotmail account in vista didnt help.

I used cc cleaner , deleting cookies, and used my hotmail account. After, it wasnt still possible to log in without writing the password :)

Again, thanks for the help
 

My Computer

System One

Hi 1976kjell,

Let's make sure it isn't an issue with internet explorer:

Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 & IE8 in all OSS]
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737

How to optimize Internet Explorer
http://support.microsoft.com/default.aspx/kb/936213/?p=1

How to troubleshoot Internet Explorer issues in Windows Vista and in Windows XP
http://support.microsoft.com/kb/936215

Hopefully, one of these procedures will resolve your problems if they are with IE.

If that doesn't work, at this point, I recommend you consult with the site dedicated to this product and the forums that specialize in hotmail issues at: Hotmail Portal.

I think someone there will be able to help you (or the answer will already be there if you search for it).

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Mouse
    Logitech HID-compliant Cordless Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive] Dell AIO Printer A940 Conexant HDA D110 MDC V.92 Modem 6TO4 Adapter Broadcom 440x 10/100 Integrated Controller Broadcom 802.11n Network Adapter Microsoft ISATAP Adapter Teredo Tunneling Pseudo-Interface Router Linksys / WRT54G -01
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