Windows explorer hanging up

R

ravensty

New Member
Recently I've discovered a trojan virus on my computer, It was derived from the file windowsxxx.exe. I've deleted the virus and fixed the registy with Free Window Registry Repair.
I've scanned my computer with avg malwarebytes etc. But nothing has been found since i deleted the virus with avg and the problem persists. Interestingly, though, when I log into my guest account windows explorer works fine. I know this may be an indicator of a corrupt profile.

Also when I look at explorer in the task manager its cpu is running very high between 80 and 99

Help.
 

My Computer

System One

If you are sure the virus is gone
Use system restore to go back to times before the virus.
http://www.vistax64.com/tutorials/76905-system-restore-how.html

You may have to create a new user account if the above does not work. You can transfer your stuff to the new account.

Try with clean boot to see if problem is solved and the cpu problem
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Test in safe mode.
http://www.vistax64.com/tutorials/123496-safe-mode.html

I am not sure that the virus is gone with the high cpu
Hit cntrl alt delete and bring up task manager. What is using the cpu?

Take this free online virus scan to be sure, ck all drives
HouseCall - Free Online Virus Scan - Trend Micro USA
Also check all drives with your Anti Virus
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
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