Hello everyone!
Must say I stumbled on this forum by luck. And have to admit this has a mine of information and people here are just so friendly!:D Also to let you guys know, I did read up on how to post for an issue
I was researching on my laptop for a problem thats been bugging me for sometime. (hp dv4-1114nr laptop, 32xVista home premium).It started all of a sudden while I was browsing. My firefox browser hung up and the vista hourglass (blue circle) was going on and on. I couldn't exit it.The vista hourglass (blue circle) kept on running non stop. Had to shut down using the power button. It started happening the moment I power up my laptop. It goes to the desktop screen and within a few secs it freezes everything i.e. start menu,IE,any program.Had to use safe mode to browse. Then I went into msconfig in safe mode and disabled all the startup services and it didn't freeze after restarting and was working fine. So, I figured my issue is now with the startup programs. I made a note of all the programs and started enabling them 5 at a time. Finally only the Microsoft windows operating system programs were left and one MS Office OneNote. When I enable any of the MS windows OS programs, it freezes within a few minutes of restarting in normal mode. So its definitely these that are causing the problem. Also there is another program in the startup which says manufacturer unknown. Its name is '94593131'. I think this is a virus. I have it left unchecked and unenabled. I'm too scared to delete it from the registry unless I know for sure its a virus. I am now at a roadblock. Dont quite know what to do now. For the moment, I have these 6 unenabled and the system is working fine. But the mute quickstart button is now red. I think if I download the audio drivers it might go away but didn't try it sofar. I had this red button issue a year ago too. I also ran sfc /scannow and got Windows resource protection sayings some files are corrupt and that it couldn't fix it. I saw something about settings.ini in the log file. I read up in a thread what Richard said about how its a non issue. But there is a bunch of other stuff in that file that I couldn't make sense of. I didn't want to trouble you guys unless I couldn't troubleshoot no more. Funny thing is just before I posted this, it froze again even with those 6 programs turned off. I had maybe 11 tabs in mozilla firefox open so don't know whether that is the problem?
Sorry about the long post but after reading the rules, I didn't want to take a risk.
Please find the log file attached from the sfc /scannow cmd.
Any help would be really appreciated very much. I'm having a very hard time figuring this out.
Thanks in advance!
Must say I stumbled on this forum by luck. And have to admit this has a mine of information and people here are just so friendly!:D Also to let you guys know, I did read up on how to post for an issue

I was researching on my laptop for a problem thats been bugging me for sometime. (hp dv4-1114nr laptop, 32xVista home premium).It started all of a sudden while I was browsing. My firefox browser hung up and the vista hourglass (blue circle) was going on and on. I couldn't exit it.The vista hourglass (blue circle) kept on running non stop. Had to shut down using the power button. It started happening the moment I power up my laptop. It goes to the desktop screen and within a few secs it freezes everything i.e. start menu,IE,any program.Had to use safe mode to browse. Then I went into msconfig in safe mode and disabled all the startup services and it didn't freeze after restarting and was working fine. So, I figured my issue is now with the startup programs. I made a note of all the programs and started enabling them 5 at a time. Finally only the Microsoft windows operating system programs were left and one MS Office OneNote. When I enable any of the MS windows OS programs, it freezes within a few minutes of restarting in normal mode. So its definitely these that are causing the problem. Also there is another program in the startup which says manufacturer unknown. Its name is '94593131'. I think this is a virus. I have it left unchecked and unenabled. I'm too scared to delete it from the registry unless I know for sure its a virus. I am now at a roadblock. Dont quite know what to do now. For the moment, I have these 6 unenabled and the system is working fine. But the mute quickstart button is now red. I think if I download the audio drivers it might go away but didn't try it sofar. I had this red button issue a year ago too. I also ran sfc /scannow and got Windows resource protection sayings some files are corrupt and that it couldn't fix it. I saw something about settings.ini in the log file. I read up in a thread what Richard said about how its a non issue. But there is a bunch of other stuff in that file that I couldn't make sense of. I didn't want to trouble you guys unless I couldn't troubleshoot no more. Funny thing is just before I posted this, it froze again even with those 6 programs turned off. I had maybe 11 tabs in mozilla firefox open so don't know whether that is the problem?
Sorry about the long post but after reading the rules, I didn't want to take a risk.
Please find the log file attached from the sfc /scannow cmd.
Any help would be really appreciated very much. I'm having a very hard time figuring this out.
Thanks in advance!
My Computer
System One
-
- Manufacturer/Model
- HP Pavilion dv4-1114nr Entertainment Notebook PC
- CPU
- Intel Core 2 Duo [email protected] GHz
- Memory
- 3 GB