Help: Viewing videos causes screen to shake

G

geomancer888

Member
I hope someone can help me. I have a Lenovo Y530 Ideapad laptop running Vista. When I'm on YouTube or any other web site viewing videos and I pause the video or when the video ends, my monitor goes haywire -- the screen image starts shaking and zig-zagging. If I re-boot, the problem is temporarily resolved, but with the images so distorted and zig-zagging, it's virtually impossible to click on the correct icon. Simply turning off the power doesn't help. When I turn the power back on, the monitor is still acting up.

Any feedback would be appreciated.
 

My Computer

System One

Good chance that it is graphics
Check event viewer for errors

Go to device manager
Look for yellow warning signs of problems

Update driver, especailly graphics and sound



How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- -To remove any left over driver remnants, especially from graphics cards, use driver sweeper http://www.guru3d.com/category/driversweeper/
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Hi Rich,

I checked event viewer for problems and everything is fine. I also checked device drivers for updates and apparently I have the latest updates installed.

I suspected that installing YouTube Downloader may have triggered a virus, but I removed the downloader program and the problem persists. Any other suggestions would be appreciated.


Thanks!
 

My Computer

System One

run full ant virus scan
Download and scan with malwarebytes. Run the full scan and update before using it.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
I suggest you also check the drivers for the monitor as well as the graphics card (in case you didn't already do that).

Are you saying the screen works fine when viewing a video but is all messed up the rest of the time (when you boot, when you pause or finish the video, if you never even use a video but just run other programs)? I'm not entirely clear on when the problem occurs - it seems like it occurs all the time UNLESS you are playing a video - but I may have misunderstood you. Could you please clarify?

Do you know when this problem began? Try a System Restore to a point in time BEFORE the problem began. Here's the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/. Be sure to check the box to show more than 5 days of restore points. If the first attempt fails, then try an earlier point or two. NOTE: You will have to re-install any software and updates you installed between now and the restore point, but you can use Windows Update for the updates - but do them one at a time as one of them could have caused the problem. Use the recovery disk if the system prompt doesn’t work. The recovery disk works a bit different from the above procedures but if you follow the prompts from the System Restore menu option with the above information you should be able to restore with no problems.

I hope this helps. Your answers will help us to assist you better if these options we've suggested don't resolve the problem.

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Mouse
    Logitech HID-compliant Cordless Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive] Dell AIO Printer A940 Conexant HDA D110 MDC V.92 Modem 6TO4 Adapter Broadcom 440x 10/100 Integrated Controller Broadcom 802.11n Network Adapter Microsoft ISATAP Adapter Teredo Tunneling Pseudo-Interface Router Linksys / WRT54G -01
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