Another unsuccessful download

I've been trying to download and when it gets to 99% it will just stop and leave my screen. I can not get any repair tools considering i am unable to download or even save anything to my desktop.

Try another browser, especially if you are using FireFox. If using IE, before going for another browser, go to tools, internet options, advanced, reset. I bet that works.

I do realize that you may not be able to try another browser because you cant download, but give it a try.

See if you can download in safe mode. You may have to select safe mode with network options, if availble.