Cannot fix computer problems - urgent help please! :S

1

1337

Member
Hi. I have a Acer M1641 on Windows Vista Home Premium 32-Bit. 3 GB RAM. Processer is Intel Core 2 Duo E4700 2.60 GHz.

Well my computer is running normally as usual, then suddenly one day I switch it on, it gets to loading bar and doesn't get past that. It tries to use CHKDSK to scan for the problem and fix it, but no matter how long I leave the computer for (left 11 hours once), it stays at 0%. I tried System Restore, but it could not load any backups without scanning the hard drive for errors 1st (the CHKDSK which of course wouldn't work). I then downloaded Windows Vista onto a DVD, and booted the computer from it to re-install Vista; it said: "A required CD/DVD drive device driver is missing." which I have no idea what it means.

When I open system restore, no option to 'Restore from a different point' i.e. a disk/flash drive is there. There is only the option to restore from backups.

PLEASE help in simple terms. I need the computer functioning desperately for my coursework. Thank you.
 
Last edited:

My Computer

System One

Easy way first

Try system restore from safe mode

Hit F8 quickly and rapidly during boot to get to safe mode.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
richc46 said:
Easy way first

Try system restore from safe mode

Hit F8 quickly and rapidly during boot to get to safe mode.
Click to expand...

When I open system restore, no option to 'Restore from a different point' i.e. a disk/flash drive is there. There is only the option to restore from backups, which of course do not work.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Thats a recovery DVD.If you made the bios changes that I suggested and it does not boot probalby the DVD or the drive is defective.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
theog said:
1337 said:
richc46 said:
Thats a recovery DVD.If you made the bios changes that I suggested and it does not boot probalby the DVD or the drive is defective.
Click to expand...

I made the Bios changes, and it did boot from the DVD. Was Vista Installation meant to come up?
Click to expand...

Click on Repair my Computer.

http://www.vistax64.com/tutorials/76905-system-restore-how.html
Click to expand...

...I said I tried System Restore, but it said I had to check my hard drive for errors 1st. CHKDSK tried fixing the errors, but it never gets past 0% of fixing.
 

My Computer

System One

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