appcrash (URGENT help NEEDED)

Dpheena

New Member
Could anyone help me?? Everytime i tried to open my partition drive (Drive D) where all my work files are located.
This message will keep popping up and prevent me from accessing my file. Does anyone have any idea how to solve it (so that i still can save all my files as I haven't manage to back-up any files there)
Thanks.

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: ad2mpegin.dll
Fault Module Version: 1.4.0.13715
Fault Module Timestamp: 4639ff36
Exception Code: c0000005
Exception Offset: 00016d1d
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 18441
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

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My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Hi Rich,

Thanks for a fast reply. Is There any way to save my files first? As I have some data there which need to be submitted to my bos by this monday?
 

My Computer

Can you get there in safe mode?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Hello Dpheena,
If anybody can help with this Rich can.

Can you confirm that all the Vista updates are installed and that you have both service packs 1 & 2.

This could be caused by compatibility issues, try this clean boot and see if there are any improvements. If this works enable the programs one at a time to see which one is the culprit.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Do you have anything like PowerDesk installed ?, this can sometimes cause problems.

Hope some of this is of some use, good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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