HELP: Crashes and Corrupted Files

earti193

New Member
Hello, I'm days out from a final law exam and all of my notes are tied up in my laptop (I'm now acutely aware of the old adage "don't put all of your eggs in one basket") which now insists on crashing. Thus, an expedient response from those of you more tech-minded would be greatly appreciated!

The Problem

I was doing nothing other than typing up a word document when my laptop froze. I restarted it, and it froze at an earlier stage (after entering my password). In the top left corner of the screen a red rectange was appearing. It was bad.

I tried restarting several more times and it would freeze at varying stages - mostly at pasword input and sometimes on making it to the windows desktop.

Attempt at Solution

I started in safe mode. It was fine. Nothing crashed. I was recommended by the start bar to try system restore but as it transpires my system restore has not been enabled and I can't proceed with this.

The Word file I was typing in when it crashed would load in safe mode, short a few pages of notes which I'm assuming is a consequence of it not saving.

I tried again in normal Windows mode and it crashed more or less at the same point - on loading Windows.

I then went back into safe mode and extracted all of my university notes and put them on a flash drive. I then re-entered Windows normally and all is well.

Question

The evidence suggests that the problem is the notes. Does this mean they are "corrupted"? If so, can I fix them? I am heavily dependent on them as they are the collection of a years work which I'm due to be examined on in 5 days. Windows runs smoothly in all respects with them confined to my external flash drive but good God, without these notes I'm a sinking ship.

Is it plausible a corrupted Word file (if indeed it is "corrupted" in the usual sense) can bring Vista crashing down onto its knees? Even when I haven't "loaded" it, and before the desktop even loads itself? If it is, can I fix the file and salvage the notes?

If I've left out any details I'm sorry, please just ask! My future depends on you!
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Hewlett Packard, compaq presario CQ60-305AU
    CPU
    AMD Athlon QI-46 2.1 Ghz
    Motherboard
    Wistron 303C
    Memory
    2048 Mb DDR2 SD Ram
    Graphics card(s)
    NVidea GE Go Force 8200M G / 256Mb dedicated grapics memory
    Sound Card
    MCP78S NVidea High definition
    Monitor(s) Displays
    15.6" High Definition Brightview Widescreen
    Screen Resolution
    1336x768
    Hard Drives
    Toshiba MK2555GSX ATA
    Mouse
    Synaptics PS2/Touchpad
For the Microsoft office diagnostics you will find that in the start menu and the dignostics will take about 15 minutes
 

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My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
For the Microsoft office diagnostics you will find that in the start menu and the dignostics will take about 15 minutes

Thanks for jumping in here Shadowjk, i am sort of at a loss to help myself as i don't have a copy of MS Office to refer to :D
 

My Computer

System One

  • Manufacturer/Model
    Hewlett Packard, compaq presario CQ60-305AU
    CPU
    AMD Athlon QI-46 2.1 Ghz
    Motherboard
    Wistron 303C
    Memory
    2048 Mb DDR2 SD Ram
    Graphics card(s)
    NVidea GE Go Force 8200M G / 256Mb dedicated grapics memory
    Sound Card
    MCP78S NVidea High definition
    Monitor(s) Displays
    15.6" High Definition Brightview Widescreen
    Screen Resolution
    1336x768
    Hard Drives
    Toshiba MK2555GSX ATA
    Mouse
    Synaptics PS2/Touchpad
For the Microsoft office diagnostics you will find that in the start menu and the dignostics will take about 15 minutes

Thanks for jumping in here Shadowjk, i am sort of at a loss to help myself as i don't have a copy of MS Office to refer to :D

Thats ok glad i could help out and thanks for the rep
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
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