my dvd player does not read the win 7 update disk?

C

clotje

New Member
Hello there,

I'm getting desperate here and hoping some one can help.
On my laptop is installed a optiarc dvd rw AD 5540A.
I want to upgrade to win 7 but it can't read the disk it keeps spitting it out and asking me to place a disk?
It can read all kind of cd's and dvd's, I can see it in my bios and there is no exlamation mark in the device manager, when I try to update the driver it tells me the best driver is installed for this device.
Tried to fix the problem by removing the upper and lower filters but that did not work!

Is there anything else I can try?

I am currently running vista home premium 32 bit version.

More strange is I also purchased Office 2007 and that it can read??
Tried the win 7 disk on another computer no problems with the disk.

Thank you.
 
Last edited:

My Computer

System One

What type of disc is the windows 7 one?
 

My Computer

System One

  • Manufacturer/Model
    Hp pavillion a6110n
    CPU
    amd athlon 64 x2 live! 4400+
    Memory
    4 gigs 3.3 useable
    Graphics card(s)
    Finally! SAPPHIRE 100283L Radeon HD 5770 (Juniper XT) 1GB 12
    Monitor(s) Displays
    generic pnp monitor
    Screen Resolution
    1280x1024
    Hard Drives
    7.2k rpm 1 linux ubuntu partition 1 vista partition 1recovery partition 1 windows 7 partition 1linux swap partition
    PSU
    500W, antc earthwatts EA500
    Case
    normal black case
    Cooling
    fans
    Mouse
    logitech mouse (small to fit hand perfectly)
    Keyboard
    saitek cyborg gaming keyboard
    Internet Speed
    dsl
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    2.3 ghz amd
clotje -

Try re-installing the driver for your disk drive.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Mouse
    HP: M/N:M-SBQ133
    Keyboard
    HP: Model Number: KB0911
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
Katokato said:
What type of disc is the windows 7 one?
Click to expand...

It is a dvd disk windows 7 home premium it comes with a 32 and a 64 bit disk.
On the disk it says: contains windows anytime upgrade.
Most of all it is not an illegal disk I bought a legal version in the store and I should be able to install it on both my computers.
I already installed the 32 bit version on my desktop and had no problems.
I tried both of them (although I know I need to upgrade to the 32 version)
but it can not read this disk.
Like I said I tried more dvd's (movie, music) and cd rom and the office 2007 disk and that is readable by my dvd player?
I also tried the dvd disk on another comupter and it opened up right away so there is nothing wrong with the disk (did not install just to see if there is something wrong with it).
Just want my desktop and laptop to run windows 7.

I'm puzzled here:(
 

My Computer

System One

It keeps spiiting it out
Click to expand...
Do you mean it ejects the dvd as soon as it detects it ?

Any kind of error message?


On a separate point - if you want use it on two different machines - you will need 2 different windows 7 licenses.

I assume it is not the Family pack - in that case, you got 2 dvd's , but only one license.

That license can be used with either the 32 bit dvd, or the 64 bit dvd - but is only valid for one machine.
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
SIW2 said:
It keeps spiiting it out
Click to expand...
Do you mean it ejects the dvd as soon as it detects it ?

Any kind of error message?


On a separate point - if you want use it on two different machines - you will need 2 different windows 7 licenses.

I assume it is not the Family pack - in that case, you got 2 dvd's , but only one license.

That license can be used with either the 32 bit dvd, or the 64 bit dvd - but is only valid for one machine.
Click to expand...

Yes the dvd player tries to detect the dvd but can not read it and then ejects it and ask me to put a disk in the drive.
And no, I can install windows 7 on max 3 home computers but I only need it on two, my desktop (succesfuly installed) and my laptop. The reason is my desktop still had xp on it and my laptop has vista so if I want to share folders on both I need the same system.

Read some more posts on internet could it be my motherboard is not suitable reading the win 7 disk?
And if so is there a way to solve this?
 

My Computer

System One

clotje said:
SIW2 said:
It keeps spiiting it out
Click to expand...
Do you mean it ejects the dvd as soon as it detects it ?

Any kind of error message?


On a separate point - if you want use it on two different machines - you will need 2 different windows 7 licenses.

I assume it is not the Family pack - in that case, you got 2 dvd's , but only one license.

That license can be used with either the 32 bit dvd, or the 64 bit dvd - but is only valid for one machine.
Click to expand...

Yes the dvd player tries to detect the dvd but can not read it and then ejects it and ask me to put a disk in the drive.
And no, I can install windows 7 on max 3 home computers but I only need it on two, my desktop (succesfuly installed) and my laptop. The reason is my desktop still had xp on it and my laptop has vista so if I want to share folders on both I need the same system.

Read some more posts on internet could it be my motherboard is not suitable reading the win 7 disk?
And if so is there a way to solve this?
Click to expand...

should have been clearer there is no error message.
 

My Computer

System One

What happens if you put a vista dvd in the drive - does it eject that too?
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
When you install it, do you boot with the Windows 7 cd or do u put it in after bios checks for hard drive? If it is boot cd, then you have to change your boot order. Go into cmos, then boot priority and put cd as the first one, hdd and everything else below that
 

My Computer

System One

  • Manufacturer/Model
    Hp pavillion a6110n
    CPU
    amd athlon 64 x2 live! 4400+
    Memory
    4 gigs 3.3 useable
    Graphics card(s)
    Finally! SAPPHIRE 100283L Radeon HD 5770 (Juniper XT) 1GB 12
    Monitor(s) Displays
    generic pnp monitor
    Screen Resolution
    1280x1024
    Hard Drives
    7.2k rpm 1 linux ubuntu partition 1 vista partition 1recovery partition 1 windows 7 partition 1linux swap partition
    PSU
    500W, antc earthwatts EA500
    Case
    normal black case
    Cooling
    fans
    Mouse
    logitech mouse (small to fit hand perfectly)
    Keyboard
    saitek cyborg gaming keyboard
    Internet Speed
    dsl
    Other Info
    2.3 ghz amd
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