System Restore done - Can't access recovered files/docs

K

kathie1404

New Member
I am running Vista Home Premium on a HP Pavilion laptop, I am administrator and the only user.
I restored my PC to factory setting - first backing up all music and docs etc to external hard drive.
I have done system restore, used recovery manager and put all back up files back on laptop - all my files are showing in c:\system recovery files but when I try to open them I get the message
For example and mp3 file opening with media player -
Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct.
A word file -
Word cannot open the document - user does not have access privileges.
I have seen on other posts about taking ownership and tried on a couple of files and managed to change the settings to be the owner, but still get the access denied message.Before I did this the owner was just lots of numbers?
Any advice grateful - my knowledged is not that of a complete novice but by no means advanced.
thanks
Kath
 

My Computer

System One

Hi Kath,

A few questions first:

1. You say you "put all back up files back on laptop - all my files are showing in c:\system recovery files". I assume you used Backup and Restore Center for this? How'd the files end up in that folder; is that where you restored them intentionally?

2. Did you backup/restore any of the AppData folders files in the C:\Users\MyUserid folder?

3. Did you setup your new User Account with exactly the same name as you had done originally? The fact that the Owner was shown as "lots of numbers" implies that it was different and the new system doesn't have a User Account for the original owner.

Ed
 

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE 1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Mouse
    Logitech MX100 Laser
    Keyboard
    Logitech LX710
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
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