Mistermacc
New Member
Somebody Pleeeeease help me, I have spent the last two weeks trying to figure how to fix annoying pop ups that have Bad Image error message, all related to two files:
1) C:\windows\system32\nlaapi.dll
2) c:\windows\apppatch\iebrshim.dll
I have been through MS help support site (useless), I have scanned and rescanned with SFC, I spent hours hunting fixes. The two issues I keep coming up against are the reg checking software others suggest won't work on x64 systems and I have located the two offending files which are both 0 in size but I cannot do anything with them.
Every time I open IE or Chrome window these messages pop up and take 20-30 clicks to go away.
I am a LOW tech minded user (I switch it on and it goes...) if any technical advice please be patient and advise step by step.
I really appreciate any help in advance.
1) C:\windows\system32\nlaapi.dll
2) c:\windows\apppatch\iebrshim.dll
I have been through MS help support site (useless), I have scanned and rescanned with SFC, I spent hours hunting fixes. The two issues I keep coming up against are the reg checking software others suggest won't work on x64 systems and I have located the two offending files which are both 0 in size but I cannot do anything with them.
Every time I open IE or Chrome window these messages pop up and take 20-30 clicks to go away.
I am a LOW tech minded user (I switch it on and it goes...) if any technical advice please be patient and advise step by step.
I really appreciate any help in advance.
My Computer
System One
-
- Manufacturer/Model
- HP touchsmart IQ508a
- Memory
- 4GB