Vista Not Detecting Inserted Discs

G

GingerApple

New Member
Hi,

When I put a disk into my CD/DVD drive and then go into Computer and click my E: drive, all I get is the 'Please insert disc into E: ...' message. Up until a few days ago the exact same discs were working with my system, and they're working because I've run them on my PS3 to check.

Any ideas?

Thanks :)
 

My Computer

System One

I had this problem and fixed it by cleaning the lens with a little Isopropyl Alcohol on a cotton bud
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD 1 x 120GB Hitachi 5400rmp 1 x 650GB Western Digital Elements 5400rpm 1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset. Only ever used a laptop. Also use USB Freeview TV Card Lenovo Docking Station External Speakers Other bits a pieces as needed
@kenny - I checked Autoplay and tried those support tools but neither helped - thanks anyway.

@ilikefree - You might be right here, it's the most logical explanation now you say it. The computer is only a few months old bought direct from Dell, so might be able to get them to fix it under the 12 month warranty.. Fingers crossed..

Thanks guys
 

My Computer

System One

good luck...whats on the discs?
 

My Computer

System One

  • Manufacturer/Model
    acer aspire 6930
    Memory
    3GB
    Graphics card(s)
    onboard
    Sound Card
    onboard
    Hard Drives
    320GB
has this problem recently started? you could try system restore!

start > all programs > accessories > system tools > system restore...pick a date before problems started....best of luck
 

My Computer

System One

  • Manufacturer/Model
    acer aspire 6930
    Memory
    3GB
    Graphics card(s)
    onboard
    Sound Card
    onboard
    Hard Drives
    320GB
Yes, it's only been happening for 2 weeks or so.

I'm pretty good with computers, but I will admit that a system restore scares me - worried about the loss of key files etc?
 

My Computer

System One

did you install any programs around the time that it stopped working? mainly burning software(roxio, nero, ect)?
 

My Computer

System One

  • Manufacturer/Model
    acer aspire 6930
    Memory
    3GB
    Graphics card(s)
    onboard
    Sound Card
    onboard
    Hard Drives
    320GB
turn off your pc and unplug it, disconnect and reconnect the data and power cable of your disc drive
sometimes the cables get loosen and causes weird problems
 

My Computer

System One

  • Manufacturer/Model
    costume
    CPU
    intel core 2 Quad q9550 2.8 ghz
    Motherboard
    EVGA NFORCE 790i ULTRA SLI
    Memory
    4 GB ocz
    Graphics card(s)
    nvidia 8800 gts 640 MB
    Sound Card
    xfi xtreme gamers
    Monitor(s) Displays
    sceptre x24
    Screen Resolution
    1920x1080
    Hard Drives
    seagate 1000 GB
    PSU
    pc power & cooling
    Case
    HAF
    Internet Speed
    2.5 mbit
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