start-up takes 15 mins to load

manicmania · Dec 28, 2009

My computer start-up really does take an average of 15 minutes to load when I start up. Every single time. Even when I shut it down, it takes 2-3 mins to do so. Once in awhile my firefox would freeze and I would use task manager to try and end the process, but it won't terminate. I try to open up another browser but it said that firefox was still running, so I had to restart the computer if I wanted to use firefox.

I've done restore to manufacture settings, and it hasn't done anything to help, even done a complete reinstall of vista, didn't work.

I have a
Dell XPS420
3.00 GB RAM
32-bit operating system
Number of processor cores 2
64-bit capable Yes
Storage Total size of hard disk(s) 466 GB Disk partition (C

320 GB Free (451 GB Total) Disk partition (D

11 GB Free (15 GB Total) Media drive (E

CD/DVD Media drive (F

CD/DVDCD/DVD
Graphics Display adapter type ATI Radeon HD 3650
Total available graphics memory 1534 MB
Dedicated graphics memory 256 MB
Dedicated system memory 0 MB
Shared system memory 1278 MB
Display adapter driver version 8.513.0.0
Primary monitor resolution 1920x1080 DirectX version DirectX 10 Network Network Adapter Intel(R) 82566DC-2 Gigabit Network Connection Network Adapter Microsoft Tun Miniport Adapte

and this is my hijackthis file

Code:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:34:38 PM, on 12/28/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files\CyberLink\Shared Files\brs.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Windows Media Player\WMPSideShowGadget.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Windows Mail\WindowsMailGadget.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\BitComet\BitComet.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Digsby\lib\digsby-app.exe
C:\Program Files\Digsby\lib\aspell\bin\aspell.exe
C:\Windows\system32\conime.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [URL="http://go.microsoft.com/fwlink/?LinkId=54896"]Bing[/URL]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [URL="http://go.microsoft.com/fwlink/?LinkId=69157"]MSN.com[/URL]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [URL="http://go.microsoft.com/fwlink/?LinkId=69157"]MSN.com[/URL]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [URL="http://go.microsoft.com/fwlink/?LinkId=54896"]Bing[/URL]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [URL="http://go.microsoft.com/fwlink/?LinkId=54896"]Bing[/URL]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [URL="http://go.microsoft.com/fwlink/?LinkId=69157"]MSN.com[/URL]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = 
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl9] "C:\Program Files\CyberLink\PowerDVD9\PDVD9Serv.exe"
O4 - HKLM\..\Run: [PDVD9LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD9\Language\Language.exe"
O4 - HKLM\..\Run: [BDRegion] C:\Program Files\Cyberlink\Shared Files\brs.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O13 - Gopher Prefix: 
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - [URL]http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab[/URL]
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_6fa9efce\STacSV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe

--
End of file - 7073 bytes

kenny111111 · Dec 29, 2009

hello
try this: start > (type) run (in the search box) > select run from the menu (click ok if prompt by uac)
type msconfig in the run box. click ok > select the startup tab and write down everything with a check in the box (probably everything. in witch case theres no need to write them down)
go back to the general tab.
now put a check in the "diagnostic startup" click apply and ok. you will be prompted to restart. select restart.

does it startup faster? if yes post back.
you will not be able to get on the internet the way the settings in msconfig are at this time so if you have another pc post back with that pc.
if you dont have another pc you will need to put the settings in msconfig back the way they were to post back. and we will go from there

good luck

now if it starts faster you are going to have to figure out what service(s) are hanging at normal startup

manicmania · Dec 29, 2009

I've actually already done the msconfig before, but right now I still have these checked:

windows defender
logitech setpoint (i need this for my keyboard to work)
RAID event monitor
AVG internet secuirty
IDT audio
zonealarm client

kenny111111 · Dec 29, 2009

did you try the diagnostic startup?

manicmania · Dec 29, 2009

yea i did the diagnostic startup, no change.

kenny111111 · Dec 29, 2009

do you have anything plugged in your usb ports?
if yes unplug anything you have plugged in. (mouse, external drive,printer ect)
and try that.

cross your fingers!!

manicmania · Dec 29, 2009

didn't work...

i unplugged everything except for the power/monitor

kenny111111 · Dec 29, 2009

alright I'm about out of ideas,(guesses) do you happen to have a different monitor you could try?
Is your hdd set 1st in the boot order? (in bios)
have you looked in device manager for any yellow or red signs of trouble?

brummyfan · Dec 29, 2009

These Tutorials might help you:http://www.vistax64.com/tutorials/70563-boot-up.html
http://www.vistax64.com/tutorials/81176-speed-up-performance-vista.html?filter[11]=Performance Maintenance

usasma · Dec 29, 2009

I'm willing to bet that you've got conflicts between the AVG Internet Security and the ZoneAlarm.

Uninstall the ZoneAlarem and reboot to see if that helps.
If not, then uninstall the AVG and reboot to see if that helps.
Here's a list of other, free antivirus': Free AntiVirus

manicmania · Dec 30, 2009

It's not the zone alarm and avg conflicting.

Right now I just gave up and did a restore to factory setting but it didn't do anything to solve the 15 min boot up problem. I'm wondering now if it's a hardware problem.

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