Laptop randomly crashing after entering sleep mode. Please help!

T

tcc888

New Member
Hello, I have Windows Vista Home Premium 32 bit installed on my Dell XPS M1330. The problem I have is extremely annoying and I have no idea how to solve it. Many times when I try to take my laptop out of sleep mode it turns on (fans are on, CPU is running etc.), but I get a black screen. No matter what I press, nothing happens, so I have to shut the computer off (by pushing the power button) and turn it back on. Then I get the Blue Screen (where it asks you if you want to turn on Windows normally etc.)

However, this does not happen every single time I put my laptop into sleep mode because sometimes it will come out of sleep mode just fine.

Please help me find a solution to this problem! Thanks!

Some Additional Info:
I don't have any USB devices attached to my laptop when this occurs nor do I have any automated tasks scheduled.
 
Last edited:

My Computer

System One

Hallo tcc888, there is a great number of possibilities for the cause of sleep mode problems.
From what you have described a good place to start is to look for chipset & graphics driver updates also if you click on the link i have attached it this tutoriaal will help you work through the process of elimination.

http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

I hope this is of some help
 

My Computer

System One

  • Manufacturer/Model
    Hewlett Packard, compaq presario CQ60-305AU
    CPU
    AMD Athlon QI-46 2.1 Ghz
    Motherboard
    Wistron 303C
    Memory
    2048 Mb DDR2 SD Ram
    Graphics card(s)
    NVidea GE Go Force 8200M G / 256Mb dedicated grapics memory
    Sound Card
    MCP78S NVidea High definition
    Monitor(s) Displays
    15.6" High Definition Brightview Widescreen
    Screen Resolution
    1336x768
    Hard Drives
    Toshiba MK2555GSX ATA
    Mouse
    Synaptics PS2/Touchpad
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