computer unexpected shutdown

A

alapiana1

New Member
I have Vista home basic (hp laptop) it is almost a year old. When I log off, my computer goes into an unexpected shut down to protect the hard drive. If i go to the start menu and type in prefetch to delete files they come back again after they were deleted. Does anyboby know what I can do besides reformating HD?:sarc:
 

My Computer

System One

Hello alapina1,

Welcome to vista Forums!!!!!!

Sounds like a perfect senario for you to have an infection. You might want to run a scan with MalwareBytes and let us know if anything comes up.

Good luck and let us know,
Ben
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel(R) Celeron(R) CPU 420 @1.60 GHz
    Motherboard
    Dell Inspion 530 Default
    Memory
    PNY 4GB 240-Pin SDRAM DDR2 800 (PC2 6400) Dual Channel
    Graphics card(s)
    ATI Radeon HD 2400 PRO
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Gateway PnP Monitor
    Screen Resolution
    1024x768 @ 75 Hz
    Hard Drives
    Seagate 250G ATA SATA-II
    Case
    Dell Inspiron 530
    Cooling
    None
    Mouse
    Logitech EX100 Combo
    Keyboard
    Logitech EX100 Combo
    Internet Speed
    100 MB/s
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