Vista freezing shortly after startup

C

Cambert

New Member
I recently bought a brand new laptop (Toshiba Dynabook, part of the Satellite series) with Vista Home Premium (updated with service pack 2) installed on it. It had been working fine since I purchased it a month ago, however two days ago it began freezing. It would freeze but audio and video application would still run. Everything would freeze and I'd have to do a hard reboot. If started again it will run from 2 to 10 minutes before this happens again. It will run error free in safe mode, however I cannot connect to the internet while in safe mode. I have tried running it without internet, only battery, no battery, running no programs, etc. but all produce the same effect.

I have read of similar problems on the net and tried all that was suggested within them. I tried clearly out the start up of all unnecessary programs, repairing the registry, running antivirus software (AVG and Norton) which found no viruses, turning off ReadyBoot, system restore, and updating all the drivers. It is now running slightly longer before freezing now, but it has not stopped the freezing.

I desperately need my computer for work. I can't loose any of the data on it. Is taking it back to the store my only option? Any thoughts or suggestions would be greatly appreciated.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Dynabook Satellite L300 Series PSLB8N-OVEO5W
Hi Cambert, do you have AVG & Norton both installed on your system at the same time? Two antivirus can clash & create problems. One of my daughters did this and had AVG & mccaffe AV as well as windows firewall & Mccaffe firewall I removed Mccaffe and all her problems were gone, I apologise if this is a silly question but it eliminates the first possible cause
 

My Computer

System One

  • Manufacturer/Model
    Hewlett Packard, compaq presario CQ60-305AU
    CPU
    AMD Athlon QI-46 2.1 Ghz
    Motherboard
    Wistron 303C
    Memory
    2048 Mb DDR2 SD Ram
    Graphics card(s)
    NVidea GE Go Force 8200M G / 256Mb dedicated grapics memory
    Sound Card
    MCP78S NVidea High definition
    Monitor(s) Displays
    15.6" High Definition Brightview Widescreen
    Screen Resolution
    1336x768
    Hard Drives
    Toshiba MK2555GSX ATA
    Mouse
    Synaptics PS2/Touchpad
Try removing all of you antivirus programs and test to see what happens. If it turns out fine then like what Cambert said...it may be causing a conflict on scanning. Run scandisk if this doesnt work(even it does you should anyway)...you may have some corrupted files due to the hard reboots.

If none of these work...do System Restore back to before this issues started to occur...this may also help.

Hope this helps.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion DV7-1129wm Entertainment PC
    CPU
    AMD Turion X2 RM-72 Dual Core @ 2.1GHz
    Memory
    2 x 2 GB Hyundai DDR2 400 MHZ
    Graphics card(s)
    ATI Mobility Radeon HD 3200 @ 256 MB
    Sound Card
    IDT High Definition Audio/SRS Premium Sound/Altec Lansing
    Monitor(s) Displays
    17" Laptop Screen
    Screen Resolution
    1440 x 900 laptop, external 17 in LCD 1024 x 768
    Hard Drives
    WD Scorpio Blue 320 GB SATA 5400 RPM Toshiba 68 GB SATA 5400 RPM Second Drive (backup)
    PSU
    8 Cell Lithium Ion Battery
    Case
    Laptop with "light up" HP Logo on outside
    Cooling
    Insane air coming out of Targus dual fan cooler
    Mouse
    Microsoft Wireless Mobile Mouse 3000 / Touchpad
    Keyboard
    Full Keyboard with numpad
    Internet Speed
    Comcast Cable 20 MBps
    Other Info
    Used Primarily for CAD design using SolidWorks 2010. Also I love to watch HD movies using the HDMI output(Netflix). Linked to my Xbox 360 for Windows Media Center 3 USB ports + USB/eSata HP Remote for Windows Media Center and Quickplay Internal Dual Layer DVD+/-RW External HP Lightscribe Dual Layer DVD+/-RW HP Webcam and Microphone
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