Explorer.exe app crash

Hi,

Please can someone let me know how to repair the explorer app crash on vista business.

The following error occurs:

roblem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: StackHash_6fc0
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000374
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033
Additional Information 1: 6fc0
Additional Information 2: 2a0fc8666e7b33f306f1285439d3c757
Additional Information 3: 2430
Additional Information 4: c34e2b9d9e306de917fa3413785f648c
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Microsoft Online Crash Analysis



Let me know please.

Thanks

Andrew

OliverLuke said:

Hi,

Please can someone let me know how to repair the explorer app crash on vista business.

The following error occurs:

roblem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: StackHash_6fc0
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000374
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033
Additional Information 1: 6fc0
Additional Information 2: 2a0fc8666e7b33f306f1285439d3c757
Additional Information 3: 2430
Additional Information 4: c34e2b9d9e306de917fa3413785f648c
Read our privacy statement:
Microsoft Online Crash Analysis



Let me know please.

Thanks

Andrew

Click to expand...

Can you check something? Type event viewer in search. go to windows logs>applications and check for that error (red "X") in left column. when you find the app crash for explorer note the event ID and source codes and post them for us

Ken

Event Id 1000
Source Application Error

Faulting application explorer.exe, version 6.0.6002.18005, time stamp 0x49e01da5, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0xc0000374, fault offset 0x000afaf8, process id 0xad4, application start time 0x01ca5a1ca627c348.

Also below that one was this one

Faulting application iexplore.exe, version 8.0.6001.18828, time stamp 0x4a9600c9, faulting module SkypeIEPlugin.dll_unloaded, version 0.0.0.0, time stamp 0x4a77e4da, exception code 0xc0000005, fault offset 0x04823f2b, process id 0xeb4, application start time 0x01ca5a1d61889ab8.

Hope that helps

a.w