Bytemobile Kernal Network problem

Received the following after performing a sys dianostics. What does it mean and how do I resolve?

Symptom:
Device is not present, not working properly, or does not have all of its drivers installed.Cause:A device has a configuration problem that prevents it from working properly.Details:The device, Bytemobile Kernel Network Provider, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ROOT\LEGACY_TCPIPBM\0000.

Either uninstall or reinstall the Internet Optimization service from Bytemobile
Bytemobile - Wireless Data Optimization & Mobile Internet Solutions