Solved Stability issue

kent318 · Oct 28, 2009

I don't know why but I have reinstalled vist 32-bit 5 times and can't get a stable install this is from the disks that you get with an hp.can't delete files can't run sidebar it freezes everytime after a short while,whole computer freezes somtimes I can't even get the task manager to come up, windows explorer crashes all the time no viruses or spyware the installs were all new and clean these disks come direct from hp not the 1 you burn off when you get you'r pc :mad:

Brink · Oct 28, 2009

Hello Kent, and welcome to Vista Forums.

Have you already tried doing a factory recovery by pressing F11 at boot?

Using HP Backup and Recovery Manager in Vista - HP Customer Care (United States - English)

Hope this helps,
Shawn

kent318 · Oct 28, 2009

yes tried almost everything even clean install walkthru from tech support.The os that came with the pc has never been stable but the plain just windows install from the non hp upgrade disk works great however it don't have the driver for my ethernet card.Also the reason I downgraded back to the hp32-bit was to be more compatiable with some programs however this has backfired since the whole os is now unstable with the factory disk.

Brink · Oct 28, 2009

If you are still under warranty, then you might contact HP for a replacement if it's that unstable

kent318 · Oct 28, 2009

yeah tried that when I was under warrenty however they lost my pc and had to send a new one wich has the same problems that's why I came here seem's like hp just ignores problems with thiere software answer is always new pc.To top it off bought a 2 year extendded warrenty asked if it ran concurrent with manufacturers warrenty they said no then two years later say it just enhanced the factory warrenty I don't see how though when I would have the same options on either warrenty.So my three year went to two after all and now I have no support and still have unstable os.Guess I'll have to go back to store bought windows.Thanks for trying to help though.

Brink · Oct 28, 2009

Well, if you must get a store bought Windows, you might consider getting a retail Upgrade Windows 7 copy instead. Here is the driver download page link from HP for your computer below.

Select your operating system HP Pavilion Elite m9300t CTO Desktop PC - HP Customer Care (United States - English)

Have you already installed all of your drivers from here for Vista to see if that helps stabalize it?

kent318 · Oct 28, 2009

To late already got vista 64-bit.But do you think this desktop will handle windows 7 ok.The hp m9300t 4 gig ram 512 nvidea 2.4 core2quad?I gave the info because I wasn't sure it was posted.

Brink · Oct 28, 2009

Oh, well if you already bought a retail Vista 64-bit, then that would be fine. Yes, your computer can handle Windows 7 just fine. It even has drivers available for it at the driver link above.

kent318 · Oct 28, 2009

Thanks for the info man appreciate it.

Sbrideau · Oct 28, 2009

Might I add, it seems to me that hp does not send great copies of windows with their computers, since I have a few friends that got hp computers and they're unstable too, and mine, now 3 years old, was unstable with the XP that came with it. Since I run a store bought Vista on that computer, it's always been very stable.

funksoulbrotha · Oct 28, 2009

Brink · Oct 28, 2009

kent318 said:
Thanks for the info man appreciate it.

You're welcome Kent. Sorry, you had to buy a retail copy and HP couldn't get you one that worked properly.

kent318 · Oct 29, 2009

Yes you might add that>this is the info I have been looking for because the 64-bit version I have of vista is store bought and it runs great for the most part.So how much flac do you thimk ms gets for that kinda thing?

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