Vista Startup/Desktop Problems

J

JamesChatz

Member
Hi guys,

Whenever I try to load vista it seems to be loading fine, but will stop once the icons start filling the taskbar. Sometimes I can try and run a program, but the start bar will freeze and the program will not load, however most of the time it will just freeze before this. It's taking a really long time to even get onto the desktop screen as well.

The computer loads fine in Safe Mode (which is where I am typing this from).

I have tried startup repair and it says there are no errors, tried to do a bootlog but I don't know where Windows writes the file to(although from a quick search, it appears it's not much use anyway) and I've tried system restore which completed correctly, but did not solve my problem.

I actually had this problem a little while ago, and had to reinstall my system from the Dell backup, however I've just moved into digs at Uni and of course all the stuff I would want to reinstall is at home, not to forget that it takes so long.

Spec is: Dell Studio 1555 Laptop, Dual Core T4200 Processor @ 2GHz, 4GB RAM, 512MB ATI mobility Radeon HD 4570, running Vista Home Premium 64Bit on SP2.

Can anybody shed any light on the situation? Many thanks.
 

My Computer

System One

  • Manufacturer/Model
    Dell Studio 1555
    CPU
    Intel Dual Core T4200 Processor @ 2GHz
    Memory
    4GB
    Graphics card(s)
    ATI Mobility Radeon HD 4570
JamesChatz said:
Hi guys,

Whenever I try to load vista it seems to be loading fine, but will stop once the icons start filling the taskbar. Sometimes I can try and run a program, but the start bar will freeze and the program will not load, however most of the time it will just freeze before this. It's taking a really long time to even get onto the desktop screen as well.

The computer loads fine in Safe Mode (which is where I am typing this from).

I have tried startup repair and it says there are no errors, tried to do a bootlog but I don't know where Windows writes the file to(although from a quick search, it appears it's not much use anyway) and I've tried system restore which completed correctly, but did not solve my problem.

I actually had this problem a little while ago, and had to reinstall my system from the Dell backup, however I've just moved into digs at Uni and of course all the stuff I would want to reinstall is at home, not to forget that it takes so long.

Spec is: Dell Studio 1555 Laptop, Dual Core T4200 Processor @ 2GHz, 4GB RAM, 512MB ATI mobility Radeon HD 4570, running Vista Home Premium 64Bit on SP2.

Can anybody shed any light on the situation? Many thanks.
Click to expand...

since it loads in safe mode might be as simple as a video driver. can you goto start> search>type device manager> look for video and display devices. are there yellow triangles on either, or is either missing? are there any "unkown devices" with yellow triangles on them?

thanks

ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Thanks for the reply.

Is Display adapters the menu you were referring to?

In safe mode, it said the GFX card was disabled, so I rebooted into Diagnostic startup. In this mode it says everything is working fine. Of couse the driver is probably way out of date compared to the offical ATI Drivers, because Dell rarely release a new one. I had a quick look through everything else and can't see any yellow flags.

I have ran the "sfc /scannow" thingy, but I can't make any sense of it. It said there were errors, but it could not fix them. I can't remeber if it actually managed to fix any of the errors. If it would help, I can upload the log somewhere.

I ran malware bytes, firstly with a quick scan which found one virus (the name escapes me), but I got rid of that. Did a full scan, and it says everything is clear.

Could it perhaps be something loading up in startup? I havent installed anything new to make this happen, in fact the computer was working perfectly fine this morning which is why it's annoying. It's started to take quite a while to even boot into the state where it freezes now, and the screen is black with the vista egg timer. Slowly things will start to appear.
 

My Computer

System One

  • Manufacturer/Model
    Dell Studio 1555
    CPU
    Intel Dual Core T4200 Processor @ 2GHz
    Memory
    4GB
    Graphics card(s)
    ATI Mobility Radeon HD 4570
you can type msconfig and uncheck some startup. Be VERY VERY careful. Do NOT uncheck ANY Microsoft startup items unless you are very sure what you are doing.

Next, if it comes up correctly, uncheck on item at a time to find the culprit.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS
Okay, well I unchecked everything from startup but it made no difference. What about services? Can I uncheck things from there?
 

My Computer

System One

  • Manufacturer/Model
    Dell Studio 1555
    CPU
    Intel Dual Core T4200 Processor @ 2GHz
    Memory
    4GB
    Graphics card(s)
    ATI Mobility Radeon HD 4570
JamesChatz said:
Okay, well I unchecked everything from startup but it made no difference. What about services? Can I uncheck things from there?
Click to expand...

First re-enable all startup.

When going to services, HIDE all Microsoft Services. You can then sort by STATUS, as we are only interested in RUNNING processes. ONLY uncheck items you are abolutely, positively sure of what they do. Like I could uncheck Markvision b/c I know what that does and it will not have an impact on starting up. When in doubt, don't take a chance.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS
Okay, a bit of progress. Thank you =D. I disabled pretty much everything which I knew what it was/could easily find in Google, and it has booted okay this time.

21eq6jb.jpg

There is one more in the menu, which is the Dell Wireless Wlan Tray Service

These are the services, I have running at the moment. Would you be able to suggest any that are more likely to be the problem than the others?

Im hoping that this isn't just a one off, because when the problem happened before, sometimes it would boot perfectly.

Edit: Okay, I'm pretty sure I've narrowed it down to the comodo service.

Many thanks for your help guys, you've saved me an awful lot of time and effort ;).
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell Studio 1555
    CPU
    Intel Dual Core T4200 Processor @ 2GHz
    Memory
    4GB
    Graphics card(s)
    ATI Mobility Radeon HD 4570
JamesChatz said:
Edit: Okay, I'm pretty sure I've narrowed it down to the comodo service.

Many thanks for your help guys, you've saved me an awful lot of time and effort ;).
Click to expand...

Great! Good luck to you.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Mouse
    Dell Optical
    Keyboard
    Dell Quietkey
    Internet Speed
    10 MBPS
Stardock apps can also cause problems. Just a heads up.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Indeed, I should have looked into it a bit more the first time it happened. however that was over 2 months ago, and the solution was only posted on the Comodo forums yesterday.
 

My Computer

System One

  • Manufacturer/Model
    Dell Studio 1555
    CPU
    Intel Dual Core T4200 Processor @ 2GHz
    Memory
    4GB
    Graphics card(s)
    ATI Mobility Radeon HD 4570
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