disc clean-up not working

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edcalgar53

New Member
I am having problem
I have a Toshiba intel core2 duo windows vista 32bit home premium.
When I select disc clean- up program
It gives me a choice to select -- My Files only -- or --Files from all users ---


The error message below happens no matter which of the two choices I select. The error happens 100% of the time.

Disk Space Cleanup Manager for Windows has stopped working

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Please help me get Vista to work
 

My Computer

System One

ed

go to event viewer (type that in search) and go to the windows logs, applications tab. Look for errors (red "X" in left column) see if any are relevant to the problem. If not pick the most comman one and using the built in snipping tool (type that in search) take a snapshot of the error and upload them to us using the attachment icon (shaped like a paperclip)

let us know if you need help with any of this

ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
edcalgar53 said:
im sorry im not familiar with this, may i know where is the event viewer
Click to expand...


Im sorry, to go to event viewer go to start>search> type event viewer. In event viewer go to the windows logs, application tab

let me know if you need help with this

ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
edcalgar53 said:
got it, found already the event viewer, there are errors but no red x its only red exclamation point
Click to expand...

red "!" will do. it may be different in different keyboards, language packs etc. so what do these errors say?

ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
edcalgar53 said:
it says: ! Error 9/27/2009 Applic...Event Id 1000 Task C (100)
Click to expand...


thats generally a DEP error. DEP= data execution prevention

Ok we need you to go to the start>control panel>system control panel>advanced settings>performance settings>DEP should be on for all programs.

let us know what it is on

Ken
 

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My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
DEP: Turn On DEP for essentials windows programs and services only( this is the one that is ON)

Turn on DEP for all programs and services except those i select (this is OFF)
 

My Computer

System One

edcalgar53 said:
DEP: Turn On DEP for essentials windows programs and services only( this is the one that is ON)

Turn on DEP for all programs and services except those i select (this is OFF)
Click to expand...


should be on for all programs and services except those I select. this is more secure and results in less errors

ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
disk clean up still doesnt work I assume, right?

the only things I have found in terms of disk cleanup failing are

Compressed files

registration (activation) broken

I dont think either of them apply to you. there has to be a remark in event viewer. If the service stops/fails that should be listed. do me a favor and look in event viewer under windows logs, system.

I need to do a little research on this because there isnt a lot of info.

while Im googling take a look in event viewer

ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
In Reliability Monitor, do you see an entry for the crash? Also, you can't enable DEP for all programs in a 32-bit version of Vista, only the essentials.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
In the start menu type rele and press enter. Look for the event problem description.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
Ahh, my mistake. What are the details? If disk cleanup doesn't work, then also run this .bat file which will check your disks for any errors, run as administrator, then run sfc /scannow at an elevated command prompt. When the .bat file is finished upload the Results file in C:\Results.
 

Attachments

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
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