Error Help needed

Im tring to install an inventory control sofware called wasp inventory control but getting the following error. Im not to good at this and hope someone could help me and walk me throw this.


See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at Wasp.DBInstaller.MainForm.DetectInstalledWaspInstances()
at Wasp.DBInstaller.MainForm.MainForm_Load(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
----------------------------------------
WaspDbInstaller
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program Files (x86)/Wasp.../Database/WaspDBInstaller/WaspDbInstaller.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSI....0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
WaspDbInstallerResources
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program Files (x86)/Wasp.../WaspDBInstaller/WaspDbInstallerResources.DLL
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

bigboy

first we need you to fill in your system specs (lower left corner of your posts) so we know what hardware you have.

then is the app you are trying to install developed for an XP machine? when installing did you install in compatibility mode?

ken

It can run on Vista 32-bit. I would think it could run on 64-bit. Try right clicking on the install and run as administrator.

this are the system requirements for the software.

Windows 2000, XP (SP2), Vista (32-bit), Server 2003 (32-bit), Server 2008 (32-bit)
Pentium 4 (500 MHz) or better processor
512 MB RAM minimum (1 GB recommended)
1 GB of available hard drive
DVD Drive (for software installation)

BB
ok so it can run 32bit vista. something is problematic. can you go into event viewer (type that in search) go to the windows log, application tab and look for errors (red"X" in left column) with the app listed in them.

let us know what they are and what the event id and source codes are.

ken

Thanks for tring to help too both of you i tried running it as you sugested but samething!!

Do you have SP2 installed?

Hmmmmmmmmmmmmmmmmmm.... Do you have the Microsoft .Net installed? Lemme know.

lemur

Isnt net framework already installed in vista? or sp1?

The source of the error is WMI. I have service pack 2. and im not sure if i have microsoft .net installed i tried looking for it but cant find it or dount have it.

3 is installed from Vista. But if this is an older app, you might need to install 2.

http://wiki.answers.com/Q/If_you_have_NET_framework_3.0_installed_do_you_need_NET_framework_2.0

bigboy22572 said:

The source of the error is WMI. I have service pack 2. and im not sure if i have microsoft .net installed i tried looking for it but cant find it or dount have it.

Click to expand...

If you dont you can get the 32bit version here Download details: .NET Framework Version 2.0 Redistributable Package (x86)

If its installed and you try to re-install it it will ask you if you want to re-install.

ken

What a team!

ok I tried to download it but its telling me that its is not supported on a 64 bit operation system.

bigboy22572 said:

ok I tried to download it but its telling me that its is not supported on a 64 bit operation system.

Click to expand...

Download details: .NET Framework Version 2.0 Redistributable Package (x64)

Lemur

there is also net 3.0, 3.5 and 4.0 beta available in 64bit

I didn't know that!

ok I did and its telling me its already intalled

then it is. have you tried un-installing the app and then re-installing it?

ken

no should i Do that