Vista system shuts down - error code c000000d

S

StevesSecurity

New Member
A critical system process, C:\Windows\system32\lsass.exe, failed with status code c000000d. The machine must now be restarted.

HW: HP Compaq dv7900
SW: Windows Vista 32-Bit

Source: Wininit
Event ID: 1015
Level: Error

Faulting application lsass.exe, version 6.0.6001.18272, timeshamp 0x4a364556, faulting module MSVCR80.dll, version 8.0.50727.3053, timestamp 0x4889d619, exception code 0xc000000d, fault ofset 0x00008aa0, process id 0x248, application start time 0x1ca2592f07510b6.

Source: Application Error
Event ID: 1000
Level: Error

User logs in to their system and after a few moments waiting for the services to finish running, a window will popup telling them to save their data and that their system will log them off. If you click on anything the system shuts down immediately. No BSOD, just reboots.

I found file "MSVCR80.dll" to relate to the ATI video card drivers, so I uninstalled them from Device Manager and rebooted. The user works fine with the generic driver, but is being bombarded with statements to upgrade to latest ATI driver. If we reinstall the ATI driver or HP driver provided by the manufacturer the shutdown process continues.

Any ideas?
 

My Computer

System One

Lsass.exe is a critical component. Have you tried updating drivers from the ati website:

ati.amd.com/support/driver.HTML

Also, in the event log click online help and Microsoft may have listed some solutions at Technet.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
You've apparently contracted the worm, W32.Sasser.Worm.

Are you patching your computer with windows update. Install all the security and critical updates offered for u through windows update

Type shutdown -a in run and hit enter when the above display appears. or Download the View attachment shutdown.bat and run as administrator while this happens. This will abort the shutdown.

Scan your computer with updated ant virus, malware removal tools.

Hope this will help :)
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Mouse
    Dell
    Keyboard
    DELL
    Internet Speed
    100 mbps(office lan)
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