Windows Vista 64 Bit Service Exception Error 0x0000003B

G

gcaro81

New Member
I have the same Service Exception Error 0x0000003B. It's driving me nuts. I went from Vista 32 bit which worked perfect on my machine and then decided to do a clean install with Vista 64 Bit Home Premium with Service Pack 2 and it isn't working right at all. It installs fine and then once I log on to windows within 5 minutes the blue screen comes up. I had four dual channel memory sticks installed totalling 8 GBS. I was told to remove two sticks and try to do a clean install. Still same error. I have tried to install it five times with the same problem. Does anyone know what to do?

Here is my system info:

Self Built PC
AMD Athlon 64 X2 6000 Processor 3.1 Dual Core
1TB Sata Hard Drive(Seagate Baracuda)
OCZ Platinum Enhanced Bandwidth 4096MB PC6400 DDR2
OCZ Platinum Enhanced Bandwidth 4096MB PC6400 DDR2
MSI DKA790GX Platinum Series Gaming Motherboard
Nvidia 8800 GT PCI Express 512 MB
 

My Computer

System One

Are you overclocked at all?
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Core2Quad Q9550 @ 2.83Ghz O.C'd to 3.86Ghz
    Motherboard
    XFX Nvidia 790i Ultra SLI
    Memory
    4x2GB Corsair DDR3@ 1333Mhz
    Graphics card(s)
    Asus Nvidia GTX 280
    Sound Card
    Creative PCI Express X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    Benq 24in 1920x1080, Viewsonic 22in 1680x1050
    Screen Resolution
    1920x1200 + 1680x1050
    Hard Drives
    Samsungx2 750GB SATA II 32MB SATA Hard Drive RAID 0 array
    PSU
    Antec 850Watt
    Case
    Cooler Master Cosmo S 1100 Extended ATX No PSU Aluminium Blk
    Cooling
    7x 120mm Fans
    Mouse
    Logitech G7, Logitech G9
    Keyboard
    Logitech Dinovo Edge, Logitech Dinovo Mini
    Internet Speed
    24Mbit p/s
No not at all. I try not to mess with that stuff. In bios I have all that disabled. My motherboard does give me the option to overclock but I don't do it.
 

My Computer

System One

run memtest, Memtest86 - Download Page download the ISO and write to disk, see if any of your ram is faulty.
If nothing is wrong go to MSI and download the latest Driver updates and Bios updates for your motherboard, your computer might not be liking the new hardware and needs a revival to get used to it
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Core2Quad Q9550 @ 2.83Ghz O.C'd to 3.86Ghz
    Motherboard
    XFX Nvidia 790i Ultra SLI
    Memory
    4x2GB Corsair DDR3@ 1333Mhz
    Graphics card(s)
    Asus Nvidia GTX 280
    Sound Card
    Creative PCI Express X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    Benq 24in 1920x1080, Viewsonic 22in 1680x1050
    Screen Resolution
    1920x1200 + 1680x1050
    Hard Drives
    Samsungx2 750GB SATA II 32MB SATA Hard Drive RAID 0 array
    PSU
    Antec 850Watt
    Case
    Cooler Master Cosmo S 1100 Extended ATX No PSU Aluminium Blk
    Cooling
    7x 120mm Fans
    Mouse
    Logitech G7, Logitech G9
    Keyboard
    Logitech Dinovo Edge, Logitech Dinovo Mini
    Internet Speed
    24Mbit p/s
go to the first one mate, save the file, unzip it. there will be a memtest86.ISO file or something similar. I need you to burn this to a blank cd, and put it into your computer and restart your computer. Im guessing you have a cd burner and im hoping that you have a blank disk. if not go here, its from microsoft and not as good as memtest, but it still works the same, I dont think you need a disk for this one (i cant remember)
but before you do all this, go to your motherboard manufacturer website here:
http://www.msi.com/index.php?func=downloaddetail&type=bios&maincat_no=1&prod_no=1552
download everything (im on the specific page for your motherboard) the utilities, the drivers, the bios and update to the max. If all that doesnt work THEN run the memtest
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Core2Quad Q9550 @ 2.83Ghz O.C'd to 3.86Ghz
    Motherboard
    XFX Nvidia 790i Ultra SLI
    Memory
    4x2GB Corsair DDR3@ 1333Mhz
    Graphics card(s)
    Asus Nvidia GTX 280
    Sound Card
    Creative PCI Express X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    Benq 24in 1920x1080, Viewsonic 22in 1680x1050
    Screen Resolution
    1920x1200 + 1680x1050
    Hard Drives
    Samsungx2 750GB SATA II 32MB SATA Hard Drive RAID 0 array
    PSU
    Antec 850Watt
    Case
    Cooler Master Cosmo S 1100 Extended ATX No PSU Aluminium Blk
    Cooling
    7x 120mm Fans
    Mouse
    Logitech G7, Logitech G9
    Keyboard
    Logitech Dinovo Edge, Logitech Dinovo Mini
    Internet Speed
    24Mbit p/s
sorry had to update my message, I left out the link
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Core2Quad Q9550 @ 2.83Ghz O.C'd to 3.86Ghz
    Motherboard
    XFX Nvidia 790i Ultra SLI
    Memory
    4x2GB Corsair DDR3@ 1333Mhz
    Graphics card(s)
    Asus Nvidia GTX 280
    Sound Card
    Creative PCI Express X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    Benq 24in 1920x1080, Viewsonic 22in 1680x1050
    Screen Resolution
    1920x1200 + 1680x1050
    Hard Drives
    Samsungx2 750GB SATA II 32MB SATA Hard Drive RAID 0 array
    PSU
    Antec 850Watt
    Case
    Cooler Master Cosmo S 1100 Extended ATX No PSU Aluminium Blk
    Cooling
    7x 120mm Fans
    Mouse
    Logitech G7, Logitech G9
    Keyboard
    Logitech Dinovo Edge, Logitech Dinovo Mini
    Internet Speed
    24Mbit p/s
I found an update to the Bios currently I'm running 1.20 and there is an update to 1.70. It says to make a boot disc from a floppy drive. I don't have a floppy drive installed. Would I be able to make it on a Cdr? Sorry for all the questions. I appreciate your help.
 

My Computer

System One

Ok I'm running the test I did test 3.5 not sure what to look for. It gives me my info.

Pass 0%
test 5%
test # 0
testing 4096m - 6144m 8191m
using CPU:0
pattern 00000000

been like that for a few minutes not sure if it frooze. Won't let me hit escape
 

My Computer

System One

definitely, as he said, burn as image. It will look wierd, as you probably havent done anything like this before (and make sure all the files are unzipped if it is zipped before you burn to image)
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    Core2Quad Q9550 @ 2.83Ghz O.C'd to 3.86Ghz
    Motherboard
    XFX Nvidia 790i Ultra SLI
    Memory
    4x2GB Corsair DDR3@ 1333Mhz
    Graphics card(s)
    Asus Nvidia GTX 280
    Sound Card
    Creative PCI Express X-Fi Titanium Fatal1ty Pro Series
    Monitor(s) Displays
    Benq 24in 1920x1080, Viewsonic 22in 1680x1050
    Screen Resolution
    1920x1200 + 1680x1050
    Hard Drives
    Samsungx2 750GB SATA II 32MB SATA Hard Drive RAID 0 array
    PSU
    Antec 850Watt
    Case
    Cooler Master Cosmo S 1100 Extended ATX No PSU Aluminium Blk
    Cooling
    7x 120mm Fans
    Mouse
    Logitech G7, Logitech G9
    Keyboard
    Logitech Dinovo Edge, Logitech Dinovo Mini
    Internet Speed
    24Mbit p/s
hello i have the same problem with this service exception service 0x0000003b, but it's not just this one error that appears when my screen goes blue. i have several error messages during a day and i have no idea how to solve them: 0x0000007f, 0x00000024, 0x00000050, 0x000000DE, 0x0000001A, 0x0000001E, 0x0000004E. and every time my computer boot up i receive this message: Host process for windows services stopped working and was closed. Please help me!!!!!
 

My Computer

System One

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