USB External Drives Cannot be accessed

R

rturner

New Member
I have a upgraded XP to Vista Premium computer and none of the external thumb or hard drives can be accessed whereas they work fine on other vista computers in my office. Also, if I right click properties, the SECURITY tab is not there to own the external drive!

What do you recommend?

Randall
 

My Computer

System One

Check in Device Manager whether the drivers are OK.
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Q6600
    Memory
    4GB
    Monitor(s) Displays
    HP w2207h
    Hard Drives
    2x250GB HDDs 1x60GB OCZ SSD 6 external disks 60 to 640GBs
    Other Info
    Also 1xHP desktop, 1xHP laptop, 1xGateway laptop
Did you do an XP->Vista "UPGRADE" (using something like Windows Anytime Upgrade) or a "Fresh Installation of Vista"? I've seen one instance of such a case before too where XP->Vista upgrade was done instead of a fresh installation.

The Security tab is not available on file and folder properties in Windows Vista Home Premium, Windows Vista Home Basic, and Windows Vista Starter. The Security tab also is not available if you are using the FAT or FAT32 file system.

as per Why is the Security tab missing from my file and folder properties? - Windows Vista Help

also, to restore a security tab, we can follow this

http://www.vistax64.com/tutorials/140723-security-properties-tab-restore-remove.html

My questions are gonna be,
1. Do the external thumb or hard drives icons show up in "Computer" Window?
2. Are they detected as "USB Mass Storage Device" in device manager under USB controllers?
 

My Computer

System One

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