Solved Help! Monitor saying "out of range" in the middle of windows vista instalation!

H

Hayley

New Member
Help me someone please, ive been having some problems with a second hand computor i got (as anyone hu has seen my old topics in the last few days will know). Ive finally got vista home prem to reinstall but during the completely installation process the monitor goes black and displays a little blue box saying:

out of range
vga: 1024x768
h. sync: +68.8khz
v. sync: +85.1hz
clock: 184.0 mhz

What is this and why is it happening? and more importantly what can i do to fix it?
ive tried upplugging and plugging back in the monitor. I dont have another monitor i can easily get at the minute either.

I wouldnt be so bothered and id just deal with this in the morning but im in the middle of vista installation (somthin ive been tryin to do for the last week with no sucess untill now!).

Thanks
 

My Computer

System One

re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

Hello Hayley,
The problem is that your monitor is not compatable with your computer, here's what you need to try, i dont know how much you know about PC's so i will assume you are a beginner, (sorry if your not),

Start your computer and while it is booting up (starting) press F8 (top row on keyboard) every secound or so.
You will come to a screen like this or something like it,


BOOT OPTIONS.png

Use the up/down arrows on your keyboard to highlight the "enable low resolution video (640x480)" option and press enter.
Good luck and post your result.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

Im not a complete beginner (although im not an expert either hence the reason i need help). And yeah that would be what i would try if it wasnt for the fact that im currently in the middle of reinstalling vista so restarting the computor isnt an option cos i dont have a full OS installed atm. Thats why i have a problem.

The monitor was working fine to begin with, then half way through the installation process the monitor came up witht hat message
 

My Computer

System One

re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

is it an lcd monitor? your problem seems to be the v sync set at 85hz , its most likely too high

how is the monitor plugged in are you using a VGA cable or didital?
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Mouse
    Logitech G5 Gamer
    Keyboard
    Razer Reclusa
    Internet Speed
    8mb
re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

Sorry, when you said you finally got Window's to reinstall i thought it was installed.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

Its an LCD flatscreen monitor, plugged in with a montior cable
 
Last edited by a moderator:

My Computer

System One

re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

Hi Hayley,

What is the make and model number of your monitor? Your problem could be caused by a number of things. Firstly, use the controls on the monitor itself to reset it back to its factory defaults. Secondly, the monitor cable itself could be defective. Thirdly, it also be your graphic card misreporting itself and therefore causing incorrect drivers to be installed. A bit more information about the system would be useful.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

Ive tried another monitor (another lcd flat screen), and this one says "signal out of range".
 

My Computer

System One

re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

This would appear to be pointing to a problem with either your monitor cable (if you used the same one) or possibly a problem with your graphics card. If your system also has on-board graphics, try removing the card and connecting your monitor upto that instead.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

I didnt use the same garphics card with both monitors (as th second one i tried has a monitor cable bulid in).
As for connecting the monitor on board graphics i dont kno how, the only monitor socket on the back is the one im using (which goes into the graphics card). There is another similar scoket further up, but the pins stick out of that one and are not inverted....
 

My Computer

System One

re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

I guess that would eliminate the monitors and monitor cables. The socket you are describing, with the pins sticking out, is for serial devices such as old keyboards and mice. Such devices are generally not used or even available these days, so it is safe to ignore that socket. The socket for the monitor is usually coloured blue, and if it is on-board it will be in the same orientation as the serial socket. The same socket on a graphics card will be rotated 90 degrees.

Try booting the system up, and when you see the message describing the graphics card, press the Pause key on the keyboard to freeze the display. What does the message say? This should give information relating to the type of graphics card installed.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

several problems with that, the computor is still in the vista installtion process (well its prob finished bynow but i cnt be certain cos the screen went off before the installtion process was complete) so i have no idea what rebooting it would do to the setup.

Secondly i cant see anything on screen both monitors display the message so its not possible for me to see anything
 

My Computer

System One

re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

I would say that you should be able to reboot, especially if the screen has been off for some considerable time. During installation, the screen might, but not necessarily, go blank whilst the actual built-in Vista graphics driver is being installed, but should come back on automatically within 5 to 10 seconds. Another possibility is that the driver file is corrupted, possibly because the Vista DVD needs cleaning, although, if this is the case, I am not sure why the file corruption wasn't picked up during the file transfer section of the installation. It's still worth a try, though.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

I'll try rebooting, but im not sure what good it will do me wen i cant see anything. As for file curruption that could be a possiblity but i didnt install from a dvd, as the dvd wasnt working, i installed using an iso file and a flash drive.
 

My Computer

System One

re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

Ive tried rebooting, when i do i get the following option up boot with safe mode, safe mode with networking, safe mode with comand prompt and start windows normally.

I first selected start windows normally to which the out of ragne message comes back. Next i tried to boot to safe mode, as soon as it booted up in safe mode, it came up with a message that says windows installation is unable to complete in safe mode please restart windows normally. I then clicked ok and it restarted windows (and i got the out of range message again).
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

ok, ive booted in low res, and completed the vista instalation/setup, what now? how do i fix the problem long term or will i just have to boot up this way everytime?
 

My Computer

System One

re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

edit , it sems we posted at the same time , i rambled on about frequency and such like for no reason it seems ha ha :P

anyhoo you shouldnt have the problem anymore now you have vista installed and running :)
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Mouse
    Logitech G5 Gamer
    Keyboard
    Razer Reclusa
    Internet Speed
    8mb
re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

Thank u for your help, as archie123 said the problem has sorted itself now that vista has finished it installation. :)
 

My Computer

System One

re: Help! Monitor saying "out of range" in the middle of windows vista instalation!

Hi Hayley,

I'm pleased to hear that you are finally up and running. :D
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
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