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Solved Black screen with mouse cursor on boot
My laptop is stuck at the boot screen with a black screen and the mouse cursor on there. I cant get into task manager, safe mode still has the same problem and i have tried booting from the Vista CD to do a repair but it comes up 'windows is loading files' and then just goes to the black screen with the mouse cursor again!
CPU
AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ @3.0GHz
Motherboard
Asus A8M2N-LA
Memory
4 x 1GB PC2-6400 DDR2-800
Graphics card(s)
Sapphire HD 4850 512MB GDDR3
Sound Card
Realtek High Definition ALC883
Hard Drives
Maxtor 500GB Hard Drive SATAII
PSU
Arctic Power 500W PSU
Mouse
Logitech USB Trackball
Keyboard
Logitech UltraFlat Black
Internet Speed
8mb/sec
Hello ToonArmy,
You might be able to do a factory recovery of Vista. If your not sure of how to do a factory recovery, then post back with what brand is your laptop and I'll be happy to see if I can wrangle up some instructions from your laptop manufacturer's website for you.
Shawn
Operating System
Windows 10 Pro 64-bit
Manufacturer/Model
Custom
CPU
Intel i7-8700K 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Mouse
Logitech MX Master 3
Keyboard
Logitech wireless K800
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Operating System
Windows 10 Pro
Manufacturer/Model
HP Envy Y0F94AV
CPU
i7-7500U @ 2.70 GHz
Memory
16 GB DDR4-2133
Sound Card
Conexant ISST Audio
Monitor(s) Displays
17.3" UHD IPS touch
Screen Resolution
3480 x 2160
Hard Drives
512 GB M.2 SSD
Its a Toshiba Satelite P200. Its actually my friends laptop he really wants to keep some of his data like photos and videos of his young children but there is no way to get into windows to access anything! It is strange that it wont load the Vista CD to access the repair tools its says 'setup is loading files' or something like that but then just goes to the black screen again!
CPU
AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ @3.0GHz
Motherboard
Asus A8M2N-LA
Memory
4 x 1GB PC2-6400 DDR2-800
Graphics card(s)
Sapphire HD 4850 512MB GDDR3
Sound Card
Realtek High Definition ALC883
Hard Drives
Maxtor 500GB Hard Drive SATAII
PSU
Arctic Power 500W PSU
Mouse
Logitech USB Trackball
Keyboard
Logitech UltraFlat Black
Internet Speed
8mb/sec
Here you go:
How to use the Toshiba HDD Recovery Utility
The only way that he may be able to recover his files is to remove the hard drive and connect it temporarly in a desktop computer. You might be able to then access and copy the files to back them up.
Hope this helps,
Shawn
Operating System
Windows 10 Pro 64-bit
Manufacturer/Model
Custom
CPU
Intel i7-8700K 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Mouse
Logitech MX Master 3
Keyboard
Logitech wireless K800
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Operating System
Windows 10 Pro
Manufacturer/Model
HP Envy Y0F94AV
CPU
i7-7500U @ 2.70 GHz
Memory
16 GB DDR4-2133
Sound Card
Conexant ISST Audio
Monitor(s) Displays
17.3" UHD IPS touch
Screen Resolution
3480 x 2160
Hard Drives
512 GB M.2 SSD
Thanks for the link mate. How would i go about connecting it to my desktop temporarly would i need an adapter?
CPU
AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ @3.0GHz
Motherboard
Asus A8M2N-LA
Memory
4 x 1GB PC2-6400 DDR2-800
Graphics card(s)
Sapphire HD 4850 512MB GDDR3
Sound Card
Realtek High Definition ALC883
Hard Drives
Maxtor 500GB Hard Drive SATAII
PSU
Arctic Power 500W PSU
Mouse
Logitech USB Trackball
Keyboard
Logitech UltraFlat Black
Internet Speed
8mb/sec
Old and cranky
Vista Guru
Yes, an adapter is necessary. In the US I purchased this one for about $28:
SATA and IDE Hard Drive & Optical Drive USB Adapter Kit COMBO
We use this one at work and prefer it to the one that the company has supplied us. Although it doesn't have a case for the drive, you can just set it on the table top while you use it - then put the drive back in the system when you're done.
FWIW - Toshiba's don't usually have a repair function in their recovery disks - usually the disks will wipe the hard drive clean and reimage the original Windows installation.
Looking at your
motherboard specs , you have both a IDE and SATA connection port. You should be able to connect the laptop's drive directly to the motherboard via the standard IDE or SATA and power cable like you would any other internal drive.
Operating System
Windows 10 Pro 64-bit
Manufacturer/Model
Custom
CPU
Intel i7-8700K 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Mouse
Logitech MX Master 3
Keyboard
Logitech wireless K800
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Operating System
Windows 10 Pro
Manufacturer/Model
HP Envy Y0F94AV
CPU
i7-7500U @ 2.70 GHz
Memory
16 GB DDR4-2133
Sound Card
Conexant ISST Audio
Monitor(s) Displays
17.3" UHD IPS touch
Screen Resolution
3480 x 2160
Hard Drives
512 GB M.2 SSD
So I should be able to connect the laptop drive to my desktop and boot into my drive (i am running Windows7) and copy the files to backup over from the laptop HDD to my desktop is that correct?
CPU
AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ @3.0GHz
Motherboard
Asus A8M2N-LA
Memory
4 x 1GB PC2-6400 DDR2-800
Graphics card(s)
Sapphire HD 4850 512MB GDDR3
Sound Card
Realtek High Definition ALC883
Hard Drives
Maxtor 500GB Hard Drive SATAII
PSU
Arctic Power 500W PSU
Mouse
Logitech USB Trackball
Keyboard
Logitech UltraFlat Black
Internet Speed
8mb/sec
If the laptop's hard drive is not completely corrupted you may be able to yes.
Operating System
Windows 10 Pro 64-bit
Manufacturer/Model
Custom
CPU
Intel i7-8700K 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Mouse
Logitech MX Master 3
Keyboard
Logitech wireless K800
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Operating System
Windows 10 Pro
Manufacturer/Model
HP Envy Y0F94AV
CPU
i7-7500U @ 2.70 GHz
Memory
16 GB DDR4-2133
Sound Card
Conexant ISST Audio
Monitor(s) Displays
17.3" UHD IPS touch
Screen Resolution
3480 x 2160
Hard Drives
512 GB M.2 SSD
Managed to connect the laptop HDD to my desktop and copy the files over tonight then formatted and re-installed vista on it all working great now. Thanks very much for the help Brink you have saved my friend a lot of money!!
CPU
AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ @3.0GHz
Motherboard
Asus A8M2N-LA
Memory
4 x 1GB PC2-6400 DDR2-800
Graphics card(s)
Sapphire HD 4850 512MB GDDR3
Sound Card
Realtek High Definition ALC883
Hard Drives
Maxtor 500GB Hard Drive SATAII
PSU
Arctic Power 500W PSU
Mouse
Logitech USB Trackball
Keyboard
Logitech UltraFlat Black
Internet Speed
8mb/sec
You're welcome ToonArmy. I'm happy to hear that you and your friend got it sorted out.
Operating System
Windows 10 Pro 64-bit
Manufacturer/Model
Custom
CPU
Intel i7-8700K 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Mouse
Logitech MX Master 3
Keyboard
Logitech wireless K800
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Operating System
Windows 10 Pro
Manufacturer/Model
HP Envy Y0F94AV
CPU
i7-7500U @ 2.70 GHz
Memory
16 GB DDR4-2133
Sound Card
Conexant ISST Audio
Monitor(s) Displays
17.3" UHD IPS touch
Screen Resolution
3480 x 2160
Hard Drives
512 GB M.2 SSD
