SATA problem? "Please insert disc in drive D:"

Q

quiddlet

New Member
Hey forum,

First post here, I hear this is a great place to come for Vista help so here goes...

I recently completed a new computer and am having trouble with my optical drive (Model LG GH22NS30). The funny thing is I actually installed Vista onto my main HD (also a SATA drive) using the optical drive when I first loaded the computer. The error now is that when I put a disc into the drive Vista doesn't recognize the disc and when I try to access the drive the error message, "Please Insert a disc in drive D:" shows up and the drive ejects.

The drive shows up in device manager. I've tried deleting it and rebooting to let Windows reinstall the drivers and have tried upgrading all the drivers I can find myself. Just to be sure I took the drive out and tested it on another computer and I now know the hardware is working just fine. I've seen other posts on other forums with similar problems but haven't found a solution. Here are the specs on my rig:

BIOSTAR TA790GX 128M
AMD Phenom II X4 940 Deneb 3.0GHz
4GB DDR2 RAM
NVIDIA GeForce 9500GT 512MB
LG Black 22X (CAV) DVD+R (GH22NS30)... which I hope to soon have working!

Thanks in advance for any help you can offer!
-Q
 

My Computer

System One

Install the SATA drivers/software for your controllers either from a download or FDD/usb floppy. Did it come with a disk?, and have you updated your system at Windows update for Windows and other pruducts?, (keep going back until it says no further updates available for your system)


It should work out of the box as long as the sata/raid controller is loaded (and it must be if Vista sees your SATA HDD). Check your BIOS setting for the optical make sure it sees it as a SATA AHCI DVD RE optical drive, and not running under IDE mode.
 
Last edited:

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB) and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive: Panasonic UJ-220 DL BD-RE (Blu-Ray)
I have to agree completely that it should work out of the box... in fact it did work out of the box since I used it to install Vista. I completed all of the updates (even ones completely unrelated to SATA/Optical issues) and still no luck. The BIOS indeed reads it as a SATA DVDR. I've installed all the drivers from my mobo disc using an external optical drive I borrowed from a mate.

Any more ideas?

Thanks again for your help!
 

My Computer

System One

Reinstall Windows.
delete all partitions and do a full reinstall of Vista-not from recovery disks, from a true Vista dvd. use an ide optical/load the sata drivers for the hdd. Install all windows updates untill there are no updates available for you system, Then download the firware for the sata optical, then insert the sata optical and install firmware GH22NS30 see if the problem is resolved.
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB) and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive: Panasonic UJ-220 DL BD-RE (Blu-Ray)
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