Hi,
I have Vista 32 bit Home Prem and am trying to change the settings on the Backup program. It was working fine up until 3 weeks ago, when my external h/d was accidentally dropped, then the backups failed from then on. I now have a brand new external h/d.
The program detects the location of the h/d just fine, however when I get to the screen asking which disks to backup, the program is not detecting the C & D Disks. It says Unknown (C) Missing, total size 0 bytes; same for the D Drive.
The program allows me to continue with the setting changes and I get all the way to the end and I get this error message:
Back up Configuration is not valid - error 0x81000029.
I've attached images of the screens with the error message.
I'm growing very frustrated by all of this as I REALLY need to back up my data!
Thanks,
Colleen
I have Vista 32 bit Home Prem and am trying to change the settings on the Backup program. It was working fine up until 3 weeks ago, when my external h/d was accidentally dropped, then the backups failed from then on. I now have a brand new external h/d.
The program detects the location of the h/d just fine, however when I get to the screen asking which disks to backup, the program is not detecting the C & D Disks. It says Unknown (C) Missing, total size 0 bytes; same for the D Drive.
The program allows me to continue with the setting changes and I get all the way to the end and I get this error message:
Back up Configuration is not valid - error 0x81000029.
I've attached images of the screens with the error message.
I'm growing very frustrated by all of this as I REALLY need to back up my data!
Thanks,
Colleen