Several BSoDs with Vista 64-bit

D

DFChicken

New Member
Hi there,

I recently built a new system about 5 months ago and since then I have gotten a plethora of blue screens. They mostly occur whenever I run games on my computer. The most recent of which was a SYSTEM_SERVICE_EXCEPTION. Here's the technical information.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80001B83363
BCP3: FFFFFA600BCD1FE0
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini052709-01.dmp
C:\Users\heshaam\AppData\Local\Temp\WER-71167-0.sysdata.xml
C:\Users\heshaam\AppData\Local\Temp\WER3A8.tmp.version.txt

Ever since I've put this computer together it's been nothing but frustration. I hope someone out there can assist me in solving this problem.
Much thanks.
 

My Computer

System One

  • CPU
    Intel Core 2 Quad Q6700 @ 2.66GHz
    Motherboard
    NVIDIA nForce 750i SLI FTW
    Memory
    4.00 GB
    Graphics card(s)
    NVIDIA GeForce 8800 GTS
    Sound Card
    Realtek HD Audio
    Screen Resolution
    1400x900 (Widescreen)
    Hard Drives
    SATA Hard Drive 160GB, 8MB Cache, 300MB/s
Bug Check 0x3B: SYSTEM_SERVICE_EXCE...

Windows Driver Kit: Driver Development Tools
Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION

The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

Parameters

The following parameters are displayed on the blue screen.

ParameterDescription
1. The exception that caused the bug check
2.The address of the exception record for the exception that caused the bug check
3.The address of the context record for the exception that caused the bug check
4. 0

Cause

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

If I where you I would reinstall vista and install the latest drivers for your graphic card and motherboard and any other things you might have, all so install windows vista Service pack 2: Download details: Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 - Five Language Standalone (KB948465)
 

My Computer

System One

  • CPU
    Intel Core 2 Quad Q6600 (G0 Kentsfield) LGA775 (FC-LGA6)
    Motherboard
    GIGABYTE GA-EP35C-DS3R (Rev. 2.1)
    Memory
    Corsair TW3X4G1333C9A 4GB PC-10600 (2x XMS3 2GB)
    Graphics card(s)
    ASUS nVIDIA GeForce 8800 GT (G92GT/D8P)
    Sound Card
    Creative SoundBlaster Audigy 2 ZS/RealTek ALC885/889A/890
    Monitor(s) Displays
    ChiMei CMV CT-730D 17inch (LCD Monitor)
    Screen Resolution
    1280-1024 60Hertz (Ture Colour 32bit)
    Hard Drives
    Barracuda 7200.10 SATA 3.0Gb/s 160-GB Hard Drive ST3160815AS (RAID0)
    PSU
    SUPER FLOWER 500watt Plug in Leads 24pin ATX BLACK MODEL
    Case
    Thermaltake Shark (VA7000SWA ATX) Full Tower
    Cooling
    Front 120mm fan (1400 RPM) /Rear 120mm (1400 RPM) blue LED
    Mouse
    Cyber Snipa Stinger Laser Gameing Mouse (400-3200Dpi)
    Keyboard
    Labtec Media Desktop Y-SAD65
    Internet Speed
    Telstra BigPond Elite Liberty Cable 17Mbps/256kbps
Thank you for the advice Crispy. You said that the cause had to do with excessive paged pool usage. On that note, some of the other blue screens I've gotten in the past with this system were titled BAD_POOL_CALLER and PAGE_FAULT_IN_NONPAGED_AREA. I'm just wondering if these blue screens all have something in common with each other.

Anyways I'll take your advice and reinstall vista with the latest drivers and service pack 2. I've reinstalled vista several times before but only with service pack 1. I hope SP2 will make a difference.

Thanks for your time Crispy.
 

My Computer

System One

  • CPU
    Intel Core 2 Quad Q6700 @ 2.66GHz
    Motherboard
    NVIDIA nForce 750i SLI FTW
    Memory
    4.00 GB
    Graphics card(s)
    NVIDIA GeForce 8800 GTS
    Sound Card
    Realtek HD Audio
    Screen Resolution
    1400x900 (Widescreen)
    Hard Drives
    SATA Hard Drive 160GB, 8MB Cache, 300MB/s
The most common reason for a BSOD that I've seen is a problem with drivers. And most often the problem with the drivers is in how they access memory.

All of your BSOD's that you've mentioned are errors that have occurred in memory. So, if the drivers are ruled out, that leaves (basically) 2 other things that could be wrong:
- Windows (in particular the Memory Management sub-system) - not likely
- physical problems with your memory - more likely, but not as likely as a driver issue

So, we've gotta rule out the driver issues. If you've got the time, you can test your memory using the built in memory diagnostic in Vista: How to use the Vista Windows Memory Diagnostics Tool
 

My Computer

System One

Thank you very much usasma, I'll test my memory right now and get back to you.
 

My Computer

System One

  • CPU
    Intel Core 2 Quad Q6700 @ 2.66GHz
    Motherboard
    NVIDIA nForce 750i SLI FTW
    Memory
    4.00 GB
    Graphics card(s)
    NVIDIA GeForce 8800 GTS
    Sound Card
    Realtek HD Audio
    Screen Resolution
    1400x900 (Widescreen)
    Hard Drives
    SATA Hard Drive 160GB, 8MB Cache, 300MB/s
I just finished running a standard memory test and found no problems with my memory. I think I'm going to run an extended test just to be safe.
 

My Computer

System One

  • CPU
    Intel Core 2 Quad Q6700 @ 2.66GHz
    Motherboard
    NVIDIA nForce 750i SLI FTW
    Memory
    4.00 GB
    Graphics card(s)
    NVIDIA GeForce 8800 GTS
    Sound Card
    Realtek HD Audio
    Screen Resolution
    1400x900 (Widescreen)
    Hard Drives
    SATA Hard Drive 160GB, 8MB Cache, 300MB/s
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