1.8MM File Handles Open

U

unplugged

New Member
According to Task Manager

Two instances of SmartCopy.exe *32 , (1 each for 2 users logged in) have a combined total of 1.8MM File Handles open.

I can't imagine that is normal so what would cause that?

Any suggestions?
 
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My Computer

System One

  • Manufacturer/Model
    Gateway FX6800-09
    CPU
    Intel i7
    Memory
    6Gb
    Graphics card(s)
    Nvidia GTX 280
    Hard Drives
    ST31000340AS - 1Tb
Either:

1) A bug in the app. They don't call CloseHandle() in appropriate places in their code due to some type of synchronisation oversight, most likely between different threads. This can only be fixed by recoding the app and removing the bug.

or...

2) External code injected into the app is buggy and preventing the smooth closure of handles in one or more places in the app's code. This would be something like your anti-virus most likely. Uninstalling the AV temporarily would be a good thing to try.

Utilities like the (Sysinternals) "Process Explorer" and "Handle" can tell you more about the nature of those handles, and (if you've done that type of work before) attaching to the process with a debugger will give you more still. However, if this is not your code, you won't be able to fix the bugs without involvement from the vendor who sold it to you.

Good luck.
 

My Computer

System One

I "solved" the problem by killing the process and removed the program from the startup folder. I don't believe it is a critical program. I can't understand why it would behave this way as it a program shipped as part of the system. I believe it is a utility Gateway installs on their systems.

As long it stays dead I can live without it.

Thanks for your feedback.
 

My Computer

System One

  • Manufacturer/Model
    Gateway FX6800-09
    CPU
    Intel i7
    Memory
    6Gb
    Graphics card(s)
    Nvidia GTX 280
    Hard Drives
    ST31000340AS - 1Tb
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