Installed/Total Physical Memory Discrepancies

Bare Foot Kid

Bare Foot Kid

R.I.P. August 13th 2014
Hello all.


I'm wondering if someone can help me get an understanding of this? As you can see this is a 64-bit OS. I'm getting these contradictions in Vista and not Windows 7 on the same machine. A picture is worth a thousand words so ... below are 6 snips, the top 3 are Vista and the bottom 3 are Windows 7 for comparison.

Any ideas? Thanks. (click a snip to enlarge)

RAM4GB (3).JPG

RAM6GB (2).JPG

RAM8GB (2).JPG

RAM4GB.JPG

RAM6GB.JPG

RAM8GB.JPG


Later :shock: Ted
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
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    ASUS P5Q Pro
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    8GB Dominator 8500C5D
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    XFX ATI 1GB 4870 XXX
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    Realtek HD 7-1
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    1x 47" LCD HDMI & 2x 26" LCD HDMI
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    1920x1080P & 1920x1200
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    Corsair 620HX
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    CM Cosmos RC-1000
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    My First Build ;)
Hmm... Could it be a bug in System Information in Vista? From your snips, everything looks in order memory-wise, and the only discrepancy that I can find is that Total Physical Memory is being under reported by 4GB when you have more than this amount of memory physically installed, as indicated by Installed Physical Memory (RAM).

Unfortunately, I cannot check this for you because I have only 4GB installed, but perhaps someone would be kind enough to verify this for you.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
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    MSI GeForce GTX770 Gaming OC 2GB
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    Realtek High Definition on board solution (ALC 898)
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    ViewSonic VA1912w Widescreen
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    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
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    XFX Pro Series 850W Semi-Modular
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    Gigabyte IF233
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    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
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    Microsoft Comfort Mouse 3000 for Business (USB)
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    Microsoft Comfort Curve Keyboard 3000 (USB)
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    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Hello Dwarf!


Thank you for the reply, yes I'm in no hurry to get this sorted, I'll be around if anyone wants to work on this; I'll also add to their rep for help with this. ...:party:
















Later ;) Ted
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Mouse
    Razer Diamondback 3G
    Keyboard
    HP Enhansed Multimedia
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
You're welcome, Ted.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
you have to request a hotfix from microsoft to fix the problem.

The Microsoft System Information (Msinfo32.exe) tool reports the incorrect amount of physical memory in a Windows Server 2008-based or Windows Vista Service Pack 1-based computer that has more than 4 GB of physical memory installed

i just performed the install. make sure you use the 64bit version of ie to access the microsoft website or the the browser will not correctly report the version of windows you have.

picture one is before the hotfix install, while, obviously, picture two is after the hotfix install.
 

Attachments

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  • Capture03.JPG
    Capture03.JPG
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My Computer

System One

  • Manufacturer/Model
    Garage PC
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    Intel Pentium E3300 @ 2.5GHz
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    BioStar G41-M7
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    A-Data PC2-6400 (2 X 2GB)
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    Diamond Radeon HD 4650
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    10 d / 1 u
mpcrsc562 said:
you in charleston? i used to be stationed at the afb 1989-1997. i miss it down there--but i don't miss that heat and humidity!
Click to expand...
Hello mpcrsc562.

Yes I'm about 20 miles out of Charleston in a little town called Summerville SC. I've been here over 30 years and I love it, it never snows here and the humidity kills me. My kid brother retired from the Air Force.

Back to business: I was going to install the hotfix but I kept getting "this page cannot be displayed" so I installed the SP2 RC instead and that fixed it; as I said; check your rep!

Thank you.

RAM_Corrected.JPG


Later :) Ted
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Mouse
    Razer Diamondback 3G
    Keyboard
    HP Enhansed Multimedia
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
The SP2 fixed it fro you huh Ted. I guess like I said, I remember the SP1 fixed the full 4GB recognization problem, so I'm glad the SP2 seemed to fix this discrepancy for you as well. I don't have Vista installed right now, but I didn't check for this with my system info when I installed 8GB of memory with Vista.
 

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
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    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
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    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
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    12GB Corsair Dominator -CMD12GX3M6A1600C8
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    EVGA Nvidia GTX 480 -Fermi
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    ASUS Xonar D2X
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    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
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    1920x1080@60hz
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    1 OCZ Vertex2 180GB SSD 1 TB Samsung Spinpoint F1 7200RPM 32MB cache 2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS) Pioneer DVD Burner DVR-S18M
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    Corsair HX1000W
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    Cooler Master HAF 932
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    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
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    Logitech Wireless MK700
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    Logitech Wireless MK700
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    100 MBPS DL 30.17Mbps UL 0.98Mbps
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    Windows 7 Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8 W.E.I final score= 7.7 Windows Vista=5.9
Hello Airbot.


Yes, I should've listened to when you told me the fix yesterday. ....:sarc:

Thank you!















Later :shock: Ted
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Mouse
    Razer Diamondback 3G
    Keyboard
    HP Enhansed Multimedia
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
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