Problem & no idea how to fix.

S

sibylvane

New Member
Every so often when I shut my computer down, I get an error with the exception: 0x0000005 with the application: 0x777cbe16. It says I have to "End Now."
It's a brand new computer; I got it for Christmas, so it's really annoying to have an error message popping up already... I took it to BestBuy to see what they could do and they did absolutely nothing. I'm just wondering if anyone knows how in the world to fix this pesky error.

Thanks.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    Processor : Intel Core 2 Quad Q6600 @ 2400 MHz
    Motherboard
    Asus P5E3 Deluxe WiFi@p
    Memory
    Physical Memory : 4096 MB DDR3-SDRAM
    Graphics card(s)
    Video Card : ATI Radeon HD 3800 Series x2 Crossfired
    Sound Card
    Realtek
    Monitor(s) Displays
    Monitor Type : Samsung SyncMaster - 23 inches
    Screen Resolution
    1680x1050 pixels at 60 Hz in True Colors (
    Hard Drives
    Hard Disk : Hitachi (250 GB) Samsung 750 GB
    PSU
    Cooler Master 1000w
    Case
    Cooler Master Cosmos
    Mouse
    Wireless
    Keyboard
    Wireless
If you want to fix it go to this page or you will never fix it,look I use firefox as well so I dont mind opening IE every now and again it wont do any harm .
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    Processor : Intel Core 2 Quad Q6600 @ 2400 MHz
    Motherboard
    Asus P5E3 Deluxe WiFi@p
    Memory
    Physical Memory : 4096 MB DDR3-SDRAM
    Graphics card(s)
    Video Card : ATI Radeon HD 3800 Series x2 Crossfired
    Sound Card
    Realtek
    Monitor(s) Displays
    Monitor Type : Samsung SyncMaster - 23 inches
    Screen Resolution
    1680x1050 pixels at 60 Hz in True Colors (
    Hard Drives
    Hard Disk : Hitachi (250 GB) Samsung 750 GB
    PSU
    Cooler Master 1000w
    Case
    Cooler Master Cosmos
    Mouse
    Wireless
    Keyboard
    Wireless
Hi,

@ jfar
I am afraid that the KB you have linked to is unlikely to solve this particular issue as it dates from 2003 and applies to errors in IE4.01.

@sibylvane
How long have you been getting this error, if this has only started very recently you may be best serves performing a system restore to a time before it was present

System Restore - How to - Vista Forums

If this has been happening for longer then we will need more information as the 0x0000005 error is a general one and may apply to varied problems.

For example when the error occurs are you running or have been running a particular program or performing a particular task?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro x64 Latest Release Preview
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
  • Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Samsung 32" TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    Internal Crucial CT256MX100SSD1 256GB SSD, Seagate ST2000DM001-1CH1 2TB, External (USB3) Seagate Backup+ Hub BK SCSI Disk 8TB 2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs) NAS 4TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Internet Speed
    68 MB Down 18.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel
Hi the error no he is getting brings u to the said page I didn't read the entire page I was leaving that up to himself,He said he got the laptop at Christmas this year so the error no must still be used for a later date of IE ? I actually think he needs to install latest drivers for his graphics card ,but I may be wrong.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    Processor : Intel Core 2 Quad Q6600 @ 2400 MHz
    Motherboard
    Asus P5E3 Deluxe WiFi@p
    Memory
    Physical Memory : 4096 MB DDR3-SDRAM
    Graphics card(s)
    Video Card : ATI Radeon HD 3800 Series x2 Crossfired
    Sound Card
    Realtek
    Monitor(s) Displays
    Monitor Type : Samsung SyncMaster - 23 inches
    Screen Resolution
    1680x1050 pixels at 60 Hz in True Colors (
    Hard Drives
    Hard Disk : Hitachi (250 GB) Samsung 750 GB
    PSU
    Cooler Master 1000w
    Case
    Cooler Master Cosmos
    Mouse
    Wireless
    Keyboard
    Wireless
Hi jfar,

The unfortunate thing with the 0x0000005 error is its a rather general one "Apllication failed to initialise", that's been around in MS products for years, so without more specifics it's very difficult to track down.

To be honest there's not a lot of reference to this error with vista, that I can find, at all so that's one reason I suggested the system restore if it's viable.

Hopefully we'll be able to track it from a different direction :D
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro x64 Latest Release Preview
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
  • Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Samsung 32" TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    Internal Crucial CT256MX100SSD1 256GB SSD, Seagate ST2000DM001-1CH1 2TB, External (USB3) Seagate Backup+ Hub BK SCSI Disk 8TB 2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs) NAS 4TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Internet Speed
    68 MB Down 18.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel
Sounds good to me well done,
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    Processor : Intel Core 2 Quad Q6600 @ 2400 MHz
    Motherboard
    Asus P5E3 Deluxe WiFi@p
    Memory
    Physical Memory : 4096 MB DDR3-SDRAM
    Graphics card(s)
    Video Card : ATI Radeon HD 3800 Series x2 Crossfired
    Sound Card
    Realtek
    Monitor(s) Displays
    Monitor Type : Samsung SyncMaster - 23 inches
    Screen Resolution
    1680x1050 pixels at 60 Hz in True Colors (
    Hard Drives
    Hard Disk : Hitachi (250 GB) Samsung 750 GB
    PSU
    Cooler Master 1000w
    Case
    Cooler Master Cosmos
    Mouse
    Wireless
    Keyboard
    Wireless
Well it's been doing it pretty much since I got it, which was around Christmas. It just makes me mad since it's brand new. I don't understand why it would be doing this.
I just saw that sometimes the number for the application changes, but it always starts with: 0x7...
 

My Computer

System One

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