Purchase or get copy of replacement CD

A

anmldr

New Member
I need to get a copy of a replacement CD (or DVD whichever it is) for Windows Vista Business. It is a legitimate copy on my computer but I cannot find the CD. I have looked on Microsoft's web site to try to find a contact number. Does anyone know the correct department or phone number or any other contact information so that I can purchase a replacement disk?

This is not pre-installed software and so I cannot contact the computer's manufacturer. It was purchased separately for a MacBook. I need the CD in order for me to start using the program Parallels. It checks to be sure that Mac OS X is legitimate and that Windows is legitimate before installing Parallels. The MacBook came with Mac installed on it and the Windows Vista Business was purchased separately and installed.

Thank you,
Linda
 

My Computer

System One

Hello Linda, and welcome to Vista Forums.

You can order a replacement CD/DVD from Microsoft from the link below for just S&H.

http://www.microsoft.com/windowsvista/1033/ordermedia/default.mspx


If you have a friend that has Vista Business to, then you can copy their DVD to use with your product key number also.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Thanks Shawn. I followed your link and tried to purchase. I get the error.

>We're sorry, the following error(s) have occurred: No Offer Found

I do have the product key number to enter into the form when it asks for it on the page that you linked to so that was not the problem.

Maybe because that page says "Congratulations on upgrading to Windows Vista." and it was not an upgrade.

Linda
 

My Computer

System One

Hi anmldr,

Do you know someone who has M$ Vista installation dvd, i.e. the regular dvd you buy (not a manufacturer supplied recovery disc) ?

You can use that with your product key, as Shawn says. All the installation dvd's contain all the Editions, so just the Business Edition will install if you put in the Business product key.

Hope it helps

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
SIW2 said:
Do you know someone who has M$ Vista installation dvd
Click to expand...

I wish that I did. I will check around. But, I truly don't mind purchasing a replacement CD/DVD. I would actually feel safer with that in case anything ever happens to this computer and I have to re-install. Then I would not have to wait several days for the CD to arrive.

Linda
 

My Computer

System One

Hi Linda,

As far as I know (apart from the online replacement that M$ offers ), you can't buy a replacement dvd on it's own.

You need to buy it with a license - i.e. pay for it again.

As it appears you cannot get the one from M$, you have to borrow one.

It takes a few minutes to make your own copy - it's perfectly OK - after all, it can only be used with a valid key.

Hope that helps

SIW2

Edit - did you try this page? Looks like the right one - have heard of people needing to enter key a few times to get it to work .

It could also be you don't have the full Retail packaged product - your dvd may be a System builder dvd - that would get the same messgae - it did when I tried it with mine.

http://www.microsoft.com/windowsvista/1033/ordermedia/default.mspx
 
Last edited:

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
Linda,

Check to make sure that you have cookies enabled while at that site when placing your order as well.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
anmldr said:
...I followed your link and tried to purchase. I get the error.

>We're sorry, the following error(s) have occurred: No Offer Found

I do have the product key number to enter into the form when it asks for it on the page that you linked to so that was not the problem....
Click to expand...
I get the same error. WTF
 

My Computer

System One

  • Manufacturer/Model
    Sony VAIO Z540
    CPU
    2.26GHz
    Motherboard
    VAIO Laptop
    Memory
    2GB DDR3
    Graphics card(s)
    nVidia 9300m GS
    Monitor(s) Displays
    13" LED Backlit
    Screen Resolution
    1366x768
    Hard Drives
    160GB
    Internet Speed
    8MB
Hello Hammerdown,

What type of Vista do you have?

For example, retail (Full or Upgrade), OEM, Anytime Upgrade, etc....
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
I have pre-installed Vista Business 32 sp1 OEM on a laptop, which I know now is probably why my product key results in the error.
 

My Computer

System One

  • Manufacturer/Model
    Sony VAIO Z540
    CPU
    2.26GHz
    Motherboard
    VAIO Laptop
    Memory
    2GB DDR3
    Graphics card(s)
    nVidia 9300m GS
    Monitor(s) Displays
    13" LED Backlit
    Screen Resolution
    1366x768
    Hard Drives
    160GB
    Internet Speed
    8MB
try http://www.tinyurl.com/vistaoem simalar page to shawns but it hopefully should work for OEM.

have you tryed pressing F8 on boot up and then pressing enter on "Repair your computer" usally they will have an option in the recovery tools there of their own
 

My Computer

System One

  • CPU
    Intel E5200
    Motherboard
    Foxconn G31MX-K
    Memory
    4GB Kingston DDR2 800
    Graphics card(s)
    Nvidia Gforce 8600GT
hammerdown said:
I have pre-installed Vista Business 32 sp1 OEM on a laptop, which I know now is probably why my product key results in the error.
Click to expand...

Yeah, with a OEM (ex: Sony), you will need to have it installed on the same somputer that it was originally installed on, and will have to contact them instead to get it activated if it will not activate online.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
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