Windows Vista won't boot, black screen and white mouse pointer only

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elvin10

New Member
My windows Vista Ultimate won't boot up, it only shows a black screen and white mouse pointer after the loading part, right before the windows logo circle appears glowing.... i also tried booting from the vista dvd but right after loading files screen another error shows up "windows has encountered a problem communicating with a device connected to your computer" " status:0xc00000e9 info: an unexpected I/O error had occurred"....... btw all this happened after the chkdsk utility cheked my disk for about 2 hours say "replacing invalid ID with default ID for file ###### for file 9".... how can i work this out?? also, safemod shows me the same black screen with white mouse pointer.... help please!!
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion a1560n
    CPU
    PentiumD 915 (P) DC 2.8 GHz
    Motherboard
    ASUS P5LP-LE / HP Leucite-UL8E
    Memory
    2 GB - 240 pin, DDR2 SDRAM
    Graphics card(s)
    ATI Radeon HD3650
    Sound Card
    Integrated HD Audio Realtek ALC 882 chipset
    Monitor(s) Displays
    17" HP LCD
    Screen Resolution
    1280x1024
    Hard Drives
    300 GB SATA NCQ - 7200 rpm
    Mouse
    HP PS/2 scroller mouse
Are you sure that is the error message ? ? 0xc00000e9 i didn't find many results on...
Was chkdsk interrupted before finishing ? ?
SATA drive or IDE ?
 

My Computer

System One

  • CPU
    Intel Q6600
    Motherboard
    ASUS P5K MBoard.
    Memory
    4G OCZ PC2 8500 Platinum
    Graphics card(s)
    EVGA 8800GTS Vid Card
    Hard Drives
    500G Seagate SATA 200G Seagate SATA 100G WD Caviar SATA 80G WD Caviar IDE
    PSU
    OCZ Elite 800W PSU
    Case
    RaidMax Smilodon Case
    Other Info
    Lite-On dual layer DVD burner X 2 Dos 6.2;Win2K;XP; & Vista Ultimate 64Bit.
elvin10 said:
My windows Vista Ultimate won't boot up, it only shows a black screen and white mouse pointer after the loading part, right before the windows logo circle appears glowing.... i also tried booting from the vista dvd but right after loading files screen another error shows up "windows has encountered a problem communicating with a device connected to your computer" " status:0xc00000e9 info: an unexpected I/O error had occurred"....... btw all this happened after the chkdsk utility cheked my disk for about 2 hours say "replacing invalid ID with default ID for file ###### for file 9".... how can i work this out?? also, safemod shows me the same black screen with white mouse pointer.... help please!!
Click to expand...

It sounds to me like your HDD is failing,

Try checking the connection,

Try another hard drive, then you may possibly be able to save data from your
damaged drive by using an external case.

Try using another OS, CD/DVD and try Deleting/Formating your Hard drive. Linux dvd's are good for this

I hope this helps

Pooch
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB) Drive #2 - Hitachi HDT721010SLA360 (1000 GB) Drive #3 - SAMSUNG HD250HJ (250 GB) Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux And all other Windows from 95 to date except ME
yes indeed that was the error message "0xc00000e9 " i searched about it and it has happened to many people, i couldnt find any way to repair it but just lose all my data and format the hdd, reinstalled windows n now im back with my computer =].... but im piddle cuz lost all my data,, had mad games and movies =[[[.. thank you's
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion a1560n
    CPU
    PentiumD 915 (P) DC 2.8 GHz
    Motherboard
    ASUS P5LP-LE / HP Leucite-UL8E
    Memory
    2 GB - 240 pin, DDR2 SDRAM
    Graphics card(s)
    ATI Radeon HD3650
    Sound Card
    Integrated HD Audio Realtek ALC 882 chipset
    Monitor(s) Displays
    17" HP LCD
    Screen Resolution
    1280x1024
    Hard Drives
    300 GB SATA NCQ - 7200 rpm
    Mouse
    HP PS/2 scroller mouse
Time to start thinking about a regimented backup strategy...
If data is important to you backups should be as well.
 

My Computer

System One

  • CPU
    Intel Q6600
    Motherboard
    ASUS P5K MBoard.
    Memory
    4G OCZ PC2 8500 Platinum
    Graphics card(s)
    EVGA 8800GTS Vid Card
    Hard Drives
    500G Seagate SATA 200G Seagate SATA 100G WD Caviar SATA 80G WD Caviar IDE
    PSU
    OCZ Elite 800W PSU
    Case
    RaidMax Smilodon Case
    Other Info
    Lite-On dual layer DVD burner X 2 Dos 6.2;Win2K;XP; & Vista Ultimate 64Bit.
yep, thanks
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion a1560n
    CPU
    PentiumD 915 (P) DC 2.8 GHz
    Motherboard
    ASUS P5LP-LE / HP Leucite-UL8E
    Memory
    2 GB - 240 pin, DDR2 SDRAM
    Graphics card(s)
    ATI Radeon HD3650
    Sound Card
    Integrated HD Audio Realtek ALC 882 chipset
    Monitor(s) Displays
    17" HP LCD
    Screen Resolution
    1280x1024
    Hard Drives
    300 GB SATA NCQ - 7200 rpm
    Mouse
    HP PS/2 scroller mouse
We have been running into lots of these KSOD's (blacK Screen Of Death). It has to do with the RPCSS key in the registry. Last known good, safe mode, and system restore generally don't fix it. Here is how to fix it:
How to fix the Vista KSOD (blacK Screen Of Death) | LogBlog

Also, when booting off the Vista DVD hit cancel when it is searching for the windows installation -- this might get you past the I/O error -- or clean the DVD, maybe it's scratched.

I would not worry about losing your data (unless you reinstall using "System Recovery" or a similar OEM process). It should all be intact on the hard drive -- you should look into getting a USB to SATA adapter (similar to this one: Newegg.com - Rosewill RCW-618 USB to IDE/SATA Adapter - Adapters & Gender Changers). These are very handy (my company has two of these) because they let you take your hard drive out of your computer or laptop and use it on another computer as a USB drive. You can copy all of your important files off the drive onto another computer.
 

My Computer

System One

Other than the color, what's the diff between Blue Screen of Death and Black Screen of Death? I mean, is one more morbid than the other?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv7-1170us
    CPU
    Intel Core 2 Duo T5800 @ 2.00GHz
    Motherboard
    Compal
    Memory
    4.096
    Graphics card(s)
    NVIDIA GeForce 9600M GT
    Screen Resolution
    1440 x 900
    Hard Drives
    289.09 GB
    Mouse
    Synaptics PS/2 Port TouchPad
    Keyboard
    IBM enhanced (101-or 102) keyboard
    Internet Speed
    cable Wireless
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