User profile service failed to load

elvin10 · Dec 15, 2008

i get this problem when loggin in, i tried system restore but won't work,, i tried lookin for registry user folders with .bak to fix, but none of them has it... how i work this out.. help pliz

z3r010 · Dec 15, 2008

Try the tutorial here - http://www.vistax64.com/tutorials/1...-failed-logon-user-profile-cannot-loaded.html

elvin10 · Dec 15, 2008

i read all that info, but i cant use the system restore, and i cant find any regitry user folders with .bak at the end... help pliz

Brink · Dec 15, 2008

From PM said:
i get the same problem when login "user profile service faile to login"
i can't use the system restore because it says "no restore points have been created" " to create a restore point open system protection" when i click on it, it says " this computer is running in a limited diagnostic state" and cant proceed.... so i lookup the registry, but i dont find any users with .bak at the end of each folder, i only see 4 folders, default, s 1 5 18, s 1 5 19, and s 1 5 20.... can you help mi pleasee thank you

Hello Elvin, and welcome to Vista Forums.

Are you able to do a System Restore using Method Two at boot with a restore point dated before this problem?

elvin10 · Dec 15, 2008

no, when i click on system restore it says it "cant find any restore points on my disk, to create one click on system security", but when i click system security, it says cant do it

Brink · Dec 15, 2008

Well, other than a clean reinstall of Vista, you could try a repair (upgrade) install to try and fix the problem.

Hope this helps,
Shawn

elvin10 · Dec 15, 2008

yea i finally gave up on recovering the user profile, so i intalled a new windows, copied old files into new folders and here i am again downloading buch of updates and programs i had.. thank you though.

Brink · Dec 15, 2008

Sorry to hear that. If you have a spare USB flash drive, you might keep your drivers and stuff on it to make doing a reinstall easier on you if you shuold ever need to do so again.

I hope this time around goes smoother for you.

elvin10 · Dec 15, 2008

maybe not a spare usb drive, but do you think i can use the second partition of my hard drive? thats how i had it before but automatic back up kept on adding files to the D partition which only has like 8 gbs on it, and it got to a point where it was full, so i just formatted it, but so how would i increase the size of it to like 20 gbs maybe so i can back up files there and then in case of an accident just restore?

Brink · Dec 15, 2008

Well, with Disk Management in Vista, you would have to delete the partition and create a new one to make it larger.

http://www.vistax64.com/tutorials/95418-disk-management-delete-extend.html

and

http://www.vistax64.com/tutorials/95398-disk-management-shrink-partition.html

elvin10 · Dec 15, 2008

oo ok ima do that later, after it finishes cheking the disk,, it has been cheking it for almost an hour,, deleting entries and now it says replacing invalid intry with default entry in file ##### now is around the 1500000 file,,, think this is common or unsusal?

Brink · Dec 15, 2008

If you mean for check disk, then I suppose an hour is a bit long. It really depends on how big your hard drive is and how much you have on it though. I would not interrupt it and just let it finish.

elvin10 · Dec 15, 2008

nope boy guess what, after it was done with the chekdiskm which was on the whole hard drive, windows didnt boot anymore, after the loading screen it would just appear a black screen with white mouse pointer,, nothing else, now i had to format da hd and reinstall vista.... i googled it issue n i seen it happened to many people too... but now that im hea ima ask you something, if i disable the chkdsk utility and install perfectdisk 2008 pro, dat software would do the same as chkdsk and avoid what happened today right?

Brink · Dec 15, 2008

Check Disk cannot be disabled since it usually only runs when manually set to, and it would not cause this type of problem unless interrupted while running (ex: power loss) anyway. I do not believe using Perfectdisk would make any difference or not since we do not know what was the cause of your user profile error to begin with. My guess is corruption caused by something.

elvin10 · Dec 15, 2008

yep one thing led to another and i dont even know either, but anywayz i meant disable chkdsk on star-up only which i did to my laptop already and going to do it to desktop too just in case to avoid any thing like what just happened today... oh and thank you so much for all your help

Brink · Dec 15, 2008

Oh, ok. In that case it will not hurt to try, but I do not think it would have had anything to do with the User Profile error.

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