Soryn Arkayn
New Member
About a year ago I bought Vista Ultimate upgrade; unfortunately my Sony VAIO laptop was only compatible with Vista Business, so I couldn't use it. About a month ago I bought a HP desktop loaded with Vista Home Premium 64-bit with SP1. I learned from Windows Anytime Upgrade that I could upgrade Vista to Ultimate, but when I tried it wouldn't let me upgrade, it only gave me the option to perform a clean install. I really don't want to do this because all of my HP software is on factory image on my hard drive and if I perform a clean install Vista will erase the partition and I'll lose it. I've already burned a backup copy to 2 DVDs but I still don't want to go through all the hassle of performing a clean install and then updating everything -- if I don't have to.
The problem is that my Vista Ultimate upgrade is the original version of Vista whereas the Home Premium is SP1, which is why it gives me the error message that it can't upgrade because my current version of Vista is newer than the version I'm trying to install.
I tried calling Microsoft support but they're closed at this time of night and I tried sending a message to Microsoft but it's giving me an error and to try again later.
Does anyone know if there's a way around this problem?
Ideally I'd like to be able to use my product key from Vista Ultimate upgrade to obtain or download Vista Ultimate SP1, which should resolve the problem.
The problem is that my Vista Ultimate upgrade is the original version of Vista whereas the Home Premium is SP1, which is why it gives me the error message that it can't upgrade because my current version of Vista is newer than the version I'm trying to install.
I tried calling Microsoft support but they're closed at this time of night and I tried sending a message to Microsoft but it's giving me an error and to try again later.
Does anyone know if there's a way around this problem?
Ideally I'd like to be able to use my product key from Vista Ultimate upgrade to obtain or download Vista Ultimate SP1, which should resolve the problem.
My Computer
System One
-
- Manufacturer/Model
- HP M9250F
- CPU
- Intel Core 2 Quad Q6700 2.66 GHz
- Motherboard
- Intel G33 Express
- Memory
- 4 GB DDR2 SDRAM
- Graphics card(s)
- BFG GeForce GTX 260 OC 868 MB
- Monitor(s) Displays
- 20" Samsung LCD
- Screen Resolution
- 1280x1024
- Hard Drives
- 1 TB (2 x 500 GB) 7200 RPM SATA
- PSU
- OCZ GameXstream 700W
- Mouse
- Logitech MX Revolution
- Keyboard
- Logitech diNovo Bluetooth
- Internet Speed
- DSL