Solved Cleanup hangs

D

daniellouwrens

Member

• Oct 18, 2008

• #1

Hi

I have Vista Ultimate, when I run disk cleanup, either through cleanmgr or drive properties it gets to temporary files then goes nowhere, after 30 minutes the progress meter has not moved (it is at about 50%) and if I leave it running it just disappears after a while (I have not timed this but it is longer than 30 minutes).

I have run a check on my hard drive and it is okay.

Is there a fix for this or if not how do I clean up "temp" files.

regards

Daniel

 

My Computer

System One

• Manufacturer/Model

  Medion Media PC...It's brilliant

Brink

Staff member

mvp

• Oct 18, 2008

• #2

Hello Daniel,

This tutorial below will help show you how to manually clean the Temp files.

http://www.vistax64.com/tutorials/104637-temporary-files-temp-folder.html


However, you might run a sfc/ scannow command to see if it can find and fix any bad system files that may be causing the problem with Disk Cleanup.

Hope this helps,
Shawn

 

My Computers

System One System Two

• Operating System

  Windows 10 Pro 64-bit

  Manufacturer/Model

  Custom

  CPU

  Intel i7-8700K 5 GHz

  Motherboard

  ASUS ROG Maximus XI Formula Z390

  Memory

  64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)

  Graphics card(s)

  ASUS ROG-STRIX-GTX1080TI-O11G-GAMING

  Sound Card

  Integrated Digital Audio (S/PDIF)

  Monitor(s) Displays

  2 x Samsung Odyssey G7 27"

  Screen Resolution

  2560x1440

  Hard Drives

  1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS

  PSU

  Seasonic Prime Titanium 850W

  Case

  Thermaltake Core P3

  Cooling

  Corsair Hydro H115i

  Mouse

  Logitech MX Master 3

  Keyboard

  Logitech wireless K800

  Internet Speed

  1 Gb/s Download and 35 Mb/s Upload

  Other Info

  Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone

• Operating System

  Windows 10 Pro

  Manufacturer/Model

  HP Envy Y0F94AV

  CPU

  i7-7500U @ 2.70 GHz

  Memory

  16 GB DDR4-2133

  Sound Card

  Conexant ISST Audio

  Monitor(s) Displays

  17.3" UHD IPS touch

  Screen Resolution

  3480 x 2160

  Hard Drives

  512 GB M.2 SSD

D

daniellouwrens

Member

• Oct 18, 2008

• #3

The manual method worked, that PC is in the process of deleting the files now (116 Gig worth).

I will run the scannow later and let you know.

thanks for your help.

regards

Daniel

 

My Computer

System One

• Manufacturer/Model

  Medion Media PC...It's brilliant

M

mansrm81

Vista Guru

• Oct 18, 2008

• #4

Thats probably why it was hanging Daniel

 

My Computer

System One

• Manufacturer/Model

  HP Compaq Presario/SR5113WM

  CPU

  AMD Athlon 64 X2 3600+ 1.9Ghz

  Motherboard

  Asus M2N68-LA

  Memory

  PNY Optima Memory DDR2 2GB 2x1 kit

  Graphics card(s)

  PNY Nvidia 8400 GS 256MB

  Sound Card

  On board RealTek

  Monitor(s) Displays

  Acer X163W LCD

  Screen Resolution

  1366x768

  Hard Drives

  Western Digital 160 GB SATA 3G (3.0Gb/sec) 7200 rpm Western Digital 160 GB IDE

  PSU

  Dynex 400w

  Case

  Nothin Special

  Cooling

  Stock

  Mouse

  Wireless Logitech LX7

  Keyboard

  Standard 102 key with volume and sleep buttons

  Internet Speed

  Comcrap 10mb cable

  Other Info

  Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.

D

daniellouwrens

Member

• Oct 18, 2008

• #5

Just to clarify, are you saying that the amount of temp files was the problem?

 

My Computer

System One

• Manufacturer/Model

  Medion Media PC...It's brilliant

M

mansrm81

Vista Guru

• Oct 18, 2008

• #6

maybe 116GB it would have to find all of those files in the temp folder. I would still recommend you follow Brink's advice and run sfc/scannow.

 

My Computer

System One

• Manufacturer/Model

  HP Compaq Presario/SR5113WM

  CPU

  AMD Athlon 64 X2 3600+ 1.9Ghz

  Motherboard

  Asus M2N68-LA

  Memory

  PNY Optima Memory DDR2 2GB 2x1 kit

  Graphics card(s)

  PNY Nvidia 8400 GS 256MB

  Sound Card

  On board RealTek

  Monitor(s) Displays

  Acer X163W LCD

  Screen Resolution

  1366x768

  Hard Drives

  Western Digital 160 GB SATA 3G (3.0Gb/sec) 7200 rpm Western Digital 160 GB IDE

  PSU

  Dynex 400w

  Case

  Nothin Special

  Cooling

  Stock

  Mouse

  Wireless Logitech LX7

  Keyboard

  Standard 102 key with volume and sleep buttons

  Internet Speed

  Comcrap 10mb cable

  Other Info

  Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.

D

daniellouwrens

Member

• Oct 18, 2008

• #7

Hi

I will be running it in a couple of minutes.

cheers

Daniel

 

My Computer

System One

• Manufacturer/Model

  Medion Media PC...It's brilliant

D

daniellouwrens

Member

• Oct 18, 2008

• #8

Okay

I deleted the 116 Gig of files in the Temp folder and I ran Scannow and found no problems, but Disk Cleanup now works okay, so I think it is a fair assumption that the 116 Gig was too big for Cleanup to handle.

Lesson learned, I will run it weekly from now on.

Thanks for your help.

regards

Daniel

 

My Computer

System One

• Manufacturer/Model

  Medion Media PC...It's brilliant

M

mansrm81

Vista Guru

• Oct 18, 2008

• #9

Glad you got it sorted out.

 

My Computer

System One

• Manufacturer/Model

  HP Compaq Presario/SR5113WM

  CPU

  AMD Athlon 64 X2 3600+ 1.9Ghz

  Motherboard

  Asus M2N68-LA

  Memory

  PNY Optima Memory DDR2 2GB 2x1 kit

  Graphics card(s)

  PNY Nvidia 8400 GS 256MB

  Sound Card

  On board RealTek

  Monitor(s) Displays

  Acer X163W LCD

  Screen Resolution

  1366x768

  Hard Drives

  Western Digital 160 GB SATA 3G (3.0Gb/sec) 7200 rpm Western Digital 160 GB IDE

  PSU

  Dynex 400w

  Case

  Nothin Special

  Cooling

  Stock

  Mouse

  Wireless Logitech LX7

  Keyboard

  Standard 102 key with volume and sleep buttons

  Internet Speed

  Comcrap 10mb cable

  Other Info

  Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.

Brink

Staff member

mvp

• Oct 18, 2008

• #10

Daniel,

I'm happy to hear that you got it all sorted out now. Just to be extra safe, you might check this tutorial below to make sure Disk Cleanup does not have this issue.

http://www.vistax64.com/tutorials/175654-disk-cleanup-windows-error-reporting-bug-fix.html

 

My Computers

System One System Two

• Operating System

  Windows 10 Pro 64-bit

  Manufacturer/Model

  Custom

  CPU

  Intel i7-8700K 5 GHz

  Motherboard

  ASUS ROG Maximus XI Formula Z390

  Memory

  64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)

  Graphics card(s)

  ASUS ROG-STRIX-GTX1080TI-O11G-GAMING

  Sound Card

  Integrated Digital Audio (S/PDIF)

  Monitor(s) Displays

  2 x Samsung Odyssey G7 27"

  Screen Resolution

  2560x1440

  Hard Drives

  1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS

  PSU

  Seasonic Prime Titanium 850W

  Case

  Thermaltake Core P3

  Cooling

  Corsair Hydro H115i

  Mouse

  Logitech MX Master 3

  Keyboard

  Logitech wireless K800

  Internet Speed

  1 Gb/s Download and 35 Mb/s Upload

  Other Info

  Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone

• Operating System

  Windows 10 Pro

  Manufacturer/Model

  HP Envy Y0F94AV

  CPU

  i7-7500U @ 2.70 GHz

  Memory

  16 GB DDR4-2133

  Sound Card

  Conexant ISST Audio

  Monitor(s) Displays

  17.3" UHD IPS touch

  Screen Resolution

  3480 x 2160

  Hard Drives

  512 GB M.2 SSD

D

daniellouwrens

Member

• Oct 19, 2008

• #11

Thanks, will do.

regards

Daniel

 

My Computer

System One

• Manufacturer/Model

  Medion Media PC...It's brilliant