Error Recovey Loop

Z

zoomzoomam

New Member
I am in desperate need of help!!
This morning I woke up to a non functional computer. Last night I was using my computer as normal and nothing seemed wrong and everything was running as advertised.
 

My Computer

System One

Hello and welcome to the forums.
Did you install anything or run anything what is the error for.
Also what are your computer specs.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec) 7200 rpm Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Mouse
    Wireless Logitech LX7
    Keyboard
    Standard 102 key with volume and sleep buttons
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
Uhg*

The rest of my post did not get entered after I edited it, so here is the rest. :) As I stated in the earlier post that I was using my computer now 2 nights ago and everything was working fine. I woke up in the morning and my computer would run BIOS and then ask to Strike F1 key to continue, 2 to run setup utility. I hit F1 and my computer gets stuck on **Windows Error Recovery** It does not give me an option for safe mode. The only options are - 1)Launch Startup Repair (Recommended) and 2)Start Windows Normally. It has the 30 second selection timer at the bottom. If 1) is selected it defaults back to the Windows Error Recovery screen and only resets the 30 seconds; if 2) is selected it begins to boot Windows with the green status bar and stays on that screen for 2 seconds and reboots again starting the above process all over again. One thing I do remember was a Vista update awaiting to be installed while I was using my computer the night prior. (I have a very good assumption that this is the problem).
I have tried a few things but nothing seems to be working the things I did try are as follows:
** I tried another suggestion by striking F6 to run in safe mode but that never worked.
** I reset the BIOS to factory defaults and that did not fix the problem either.
** I inserted the Vista Boot disk given to me by Dell and let that load. After which I select "Repair your computer" and let it run through the fix startup sequence (Startup Repair). This of course did not work the first time and I ran it 3 more times. After the 3rd time Vista could not find the startup problem and asks to restore from a previous point. I gave it a previous point and no fixxy I tried another previous point that was before that and still no fix.
** I also tried the Diagnostic Disk from Dell and checked all of the Hardware on the computer and everything checked out just fine. I ran the extended diagnostic that took a few hours to ensure everything was checked.

Needless to say I am at wits end on what to do. I am almost 100% positive that it is an issue with Vista and the new update that was installed while I was asleep but my computer knowledge is obviously preventing me from repairing the issue and I have done all everything in my personal knowledge spectrum. I do not ever get a warranty as they are a waste of money so I am getting no help from Dells expensive outsourced customer service to India. I would greatly appreciate any help that can be provided.

My computer specs are:

OS: Vista Home Premium 32bit
System: Dell DM061
Processor: Intel Pentium D Dual 2.8GHz
Memory: 4GB DDR2 @667MHz
Hard Drive: 250GB
 

My Computer

System One

Have you tried taking a stick of ram out so you only have 2GB of ram, do you have the disc to reinstall the OS if you need to backup any personal info try hooking the hard drive up to another computer that is working and backup the files.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec) 7200 rpm Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Mouse
    Wireless Logitech LX7
    Keyboard
    Standard 102 key with volume and sleep buttons
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
No go still does the same thing, I am finally able to get into the boot menu though and it does the same thing for everything selected there. I cannot even get into type of safe mode, the last known good configuration, etc... it keeps getting to the Microsoft Corporation with the status bar and reboots.
 

My Computer

System One

Do you still have the disc that dell gave to you when you got the computer to reinstall vista.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec) 7200 rpm Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Mouse
    Wireless Logitech LX7
    Keyboard
    Standard 102 key with volume and sleep buttons
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
Yes, that is the disk I have been using to do the Startup Repair with no luck of course. I also attempted to create a new repair CD from the ISO/torrent download but it boots just fine then gives an error asks to continue but my keyboard will not work to press enter so I am stuck only using my Dell disk. It has been trying to fix the error and has been finding errors but not correcting any problems. Is there a way for me to remove the update I downloaded? If a worse comes to worse and I have to do a slick what are my options for getting my personal files off the Hard Drive?
 

My Computer

System One

It can only be done inside the os not from command prompt. Does the disc give you an option to goto command prompt at all if you can type sfc/scannow
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec) 7200 rpm Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Mouse
    Wireless Logitech LX7
    Keyboard
    Standard 102 key with volume and sleep buttons
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
I have a similiar problem, but unfortunately I can tell you very little about my system except I have Vista ultimate loaded on my Dell inspirion 6000 which was working fine until. I have put the Vista disk in but nothing happens. Help, I'm going into panic mode as all my course material is loaded on it and I can't get to it.

appreciate any help.
 

My Computer

System One

Hi zoomzoomam,

Like mansrman says, you may need to reinstall with the Dell disk.

Dell have been sending reinstall dvd's that seem to be pretty much straight copies of the MS dvd (with some ranges anyway).

If you have one of these, you may be able to save your existing files into a folder called Windows.old.

To do this , when you get to step 10 of the tutorial, do not select Drive Options ( advanced ) and do not format the partition. Simply click on the partition you wish to install Vista and with any luck , it will ask if you want to save all the files currently on that partition into a Windows. old folder. You will then be able to access them from your new Vista installation. You will still need to reinstall your apps. and set up the o/s as before.

http://www.vistax64.com/tutorials/117366-clean-install-full-version-vista.html

Or you might try this, which you download as an .iso file and burn to cd as a bootable .iso

EASEUS Disk Copy: Free Disk Copy, Partition Copy Software. Sector by Sector for hard drive backup tool.

You can use isorecorder to burn it to a cd

ISO Recorder v3

Hope that helps

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
Hi Brazz,

You need to instruct the BIOS to boot from the cdrom drive.

Simplest way to do this is :

When you turn the pc on , first thing you see is a black screen with white writing - first it lists your graphics card, then says something like :

F2 for setup ( might say del on yours)
F11 for boot menu ( might be different F number on yours )


Hit F11 ( or whatever yours is ) a few times - need to be quick

When the pop up boot menu appears, arrow down to cdrom drive and press Enter.

It may ask again, " press any key to boot from cdrom drive" - press Enter again.

Suggest you try the startup Repair first.

http://www.vistax64.com/tutorials/91467-startup-repair.html

If that doesn't fix it, see my above post to zoomzoomam

Hope it helps

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
Thanks for the help. I was able to salvage all of my files!! Sucks that I have to reload all my programs but oh well. I guess my PC could have used a clean slicking anyways. One final question though, my partitioned drive of 10GB is useless everytime I try to backup there its not big enough, then it gets full and I keep getting the popup, I can get rid of the popup but is there a way to get rid of this useless partition?

Thanks again for the help.


SIW2 said:
Hi zoomzoomam,

Like mansrman says, you may need to reinstall with the Dell disk.

Dell have been sending reinstall dvd's that seem to be pretty much straight copies of the MS dvd (with some ranges anyway).

If you have one of these, you may be able to save your existing files into a folder called Windows.old.

To do this , when you get to step 10 of the tutorial, do not select Drive Options ( advanced ) and do not format the partition. Simply click on the partition you wish to install Vista and with any luck , it will ask if you want to save all the files currently on that partition into a Windows. old folder. You will then be able to access them from your new Vista installation. You will still need to reinstall your apps. and set up the o/s as before.

http://www.vistax64.com/tutorials/117366-clean-install-full-version-vista.html

Or you might try this, which you download as an .iso file and burn to cd as a bootable .iso

EASEUS Disk Copy: Free Disk Copy, Partition Copy Software. Sector by Sector for hard drive backup tool.

You can use isorecorder to burn it to a cd

ISO Recorder v3

Hope that helps

SIW2
Click to expand...
 

My Computer

System One

Hi zoomzooman,

I assume you did the clean install and saved your files into Windows.old?

For info to help others with Dell pc's :

Did you use the product key stickered on your machine, or was one included on the dvd already - if so, is it the same as the one stickered on your machine ?

That may be a 10gb "recovery" partition put there by Dell.
I would make sure I activated my new install first - to make sure all is Ok.

Then, if you are sure don't want that partition, it is easy to make one big one - as long as the 10gb partition is on the right as viewed in Disk Management.

Full instructions in this tutorial

http://www.vistax64.com/tutorials/95418-disk-management-delete-extend.html

Glad you got back in and saved your files

SIW2:D :D :D
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
HI SIW2,

tried all that and still the same issue, i can't get passed the reloading screen, I created the disk, pressed F12, booted from cd drive and then it starts all over again, I've spent most of the weekend trying to get it going with no luck.

Severely frustrated
 

My Computer

System One

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