New Computer Freeze

muplayer · Oct 10, 2008

Just built a new computer, i get random crashes when i play games. The screen will just freeze and i have to manually reset the pc, when it freezes i hear a screeching sound coming out the speaker.
i have attached a copy of the mini dump file , anyone has a clue whats causing this issue?

bruce2 · Oct 10, 2008

Hi Muplayer, welcome to the board.
Have you monitoring the temps? It is important especially for a new build. Double check your cpu fan set well and thermal past is applied properly. Blow house fan into open case to see if problem persist. Check if SATA contacts are good; loosen SATA cable is known problem for freeze. Run some tests on the rams. Next thing to check is power supplys especially on unreliable brands. It these are not it, we figure something elses. Good luck and let us know what's up.

Post your system specs may help in diagnostic.

muplayer · Oct 11, 2008

hi thank you,

temp are fine.
MB temp@ 20-30 degree
CPU: Average 40 C
GPU: 40C
PSu: 850w OCZ
Cooling: Artic cooling with nice pasting on cpu
Motherboard:
CPU Type QuadCore Intel Core 2 Quad Q9550, 3400 MHz (8.5 x 400)
Motherboard Name Foxconn BlackOps (3 PCI, 3 PCI-E x16, 4 DDR3 DIMM, Audio, Dual Gigabit LAN, IEEE-1394)
Motherboard Chipset Intel Beachwood X48
System Memory [ TRIAL VERSION ]
DIMM1: Corsair XMS3 DHX CM3X2G1333C9DHX 4 GB DDR3-1066 DDR3 SDRAM (7-7-7-20 @ 533 MHz) (6-6-6-18 @ 457 MHz)
DIMM4: Corsair XMS3 DHX CM3X2G1333C9DHX [ TRIAL VERSION ]
BIOS Type Award (05/09/08)
Communication Port Communications Port (COM1)

Display:
Video Adapter ATI Radeon HD 4800 Series (1024 MB)
Video Adapter ATI Radeon HD 4800 Series (1024 MB)
3D Accelerator ATI Radeon HD 4870 (RV770)

Anytime i play 3d game , i get a random crash.
If i do a system stability test i get a crash within 20min

Fumz · Oct 11, 2008

muplayer said:
If i do a system stability test i get a crash within 20min

You've answered your own question.

Your overclock is not stable; thus, nothing you do will be stable. Whatever you might be using to check system stability, if you can't pass 20 minutes of it, then that should tell you something?

Dwarf · Oct 11, 2008

Hi muplayer and welcome to the forums :party:

I have had a look at the manual for your motherboard (you may need to refer to this to follow this post). You state that you are using DIMM1 and DIMM4. You should be using DIMMs1 and 3 or 2 and 4 (i.e. both blue or both white sockets). Make sure that all settings in your BIOS are set to 'Auto' and that the FSBSEL jumper is on pins 1-2 (default). Check that your graphics cards are in the correct slots.
Leave the side off your case and when you next start your system, enter the BIOS and select 'PC Health Status'. Keep an eye on this, and also keep an eye on the 'Onboard Debug LED'. If your system seems stable after 20 mins or so, reboot into Vista but don't run any programs. Again, monitor the LEDs. Next, run some programs and install other programs whilst monitoring the LEDs. Please post back with any codes shown on the LEDs and what you were doing when they appeared. If you get a code appearing whilst you are monitoring the 'PC Health Status', please enclose the readings from that as well.

muplayer · Oct 11, 2008

Graphic card is correct slot running at 16x
I monitored pc health status in bios, and also check cPU/ Motherboard/and graphic card temperature, they on average 40C and max 57C on load.
All my settings in BIOS are in Auto or default
My case is left open there is good airflow

Did you check the minidump file i attached? it seem the same file appearing everytimethe computer freezes.

Dram voltage is at 1.7v
Cpu around 1.28 v

The freeze seem to happen when i play games

Dwarf said:
Hi muplayer and welcome to the forums

I have had a look at the manual for your motherboard (you may need to refer to this to follow this post). You state that you are using DIMM1 and DIMM4. You should be using DIMMs1 and 3 or 2 and 4 (i.e. both blue or both white sockets). Make sure that all settings in your BIOS are set to 'Auto' and that the FSBSEL jumper is on pins 1-2 (default). Check that your graphics cards are in the correct slots.
Leave the side off your case and when you next start your system, enter the BIOS and select 'PC Health Status'. Keep an eye on this, and also keep an eye on the 'Onboard Debug LED'. If your system seems stable after 20 mins or so, reboot into Vista but don't run any programs. Again, monitor the LEDs. Next, run some programs and install other programs whilst monitoring the LEDs. Please post back with any codes shown on the LEDs and what you were doing when they appeared. If you get a code appearing whilst you are monitoring the 'PC Health Status', please enclose the readings from that as well.

Fumz · Oct 11, 2008

muplayer said:
All my settings in BIOS are in Auto or default

muplayer said:
CPU Type QuadCore Intel Core 2 Quad Q9550, 3400 MHz (8.5 x 400)

An Intel Core 2 Quad Q9550 is 2.83GHz. If you're running yours at 3.4GHz, then everything isn't at default. Again, your overclock isn't stable, you said as much when you said you could not pass 20 minutes of a system stability test.

Go into the bios and load the optimized defaults, then see if you still have problems. If you don't, then the "problem" is not your hardware or Vista.

muplayer · Oct 12, 2008

Same issue even with default option.

As anyone viewed the minidump file i attached? its the same that keeps coming back after each freeze, the freezes seem to be more frequent when playing games

Fumz said:
muplayer said:

All my settings in BIOS are in Auto or default

Click to expand...

muplayer said:

CPU Type QuadCore Intel Core 2 Quad Q9550, 3400 MHz (8.5 x 400)

Click to expand...

An Intel Core 2 Quad Q9550 is 2.83GHz. If you're running yours at 3.4GHz, then everything isn't at default. Again, your overclock isn't stable, you said as much when you said you could not pass 20 minutes of a system stability test.

Go into the bios and load the optimized defaults, then see if you still have problems. If you don't, then the "problem" is not your hardware or Vista.

Flavius · Oct 12, 2008

As anyone viewed the minidump file i attached

I've already done this.See How to read the small memory dump files that Windows creates for debugging how do that.
But in this way very little to help you...undentified trouble with your hardware...

muplayer · Oct 14, 2008

This is a update guys, i dropped the oc to 15% , got 3.2 ghz , 1222 MHZ ram. So far only 1 crash every 2 hours, not sure why its not stable at 3.5 ghz , Temperature is 40-50c average so no overheating , so what could possibily cause the unstability every part in the computer are optimised for overclocking.

Perhaps i need to increase ram voltage its at 1.8 atm, and cpu voltage is at 1.3

Fumz · Oct 14, 2008

muplayer said:
This is a update guys, i dropped the oc to 15% , got 3.2 ghz , 1222 MHZ ram. So far only 1 crash every 2 hours, not sure why its not stable at 3.5 ghz , Temperature is 40-50c average so no overheating , so what could possibily cause the unstability every part in the computer are optimised for overclocking.

Perhaps i need to increase ram voltage its at 1.8 atm, and cpu voltage is at 1.3

Not only is it not stable at 3.5GHz, but if you're crashing, "every two hours", then it's not stable at 3.2GHz. You should never crash, period.

I'm not sure what you mean when you say, "every part in the computer are optimized for overclocking"? Yeah... and? Just because the parts are built to be overclocked does not mean you don't still have to put in the requisite work required to get the system up to speed and stable.

Why you're not stable is obvious: "Cpu around 1.28 v". Around? vcore is low, by any measure. Either do it right or don't do it at all. The only thing you're doing by doing what you're doing (which is the willy-nilly approach backed up by no knowledge whatsoever) is potentially ruining your OS and your parts.

Go to the overclocking sub-forum. Skunksmash wrote a very nice beginners guide to overclocking. You can start by reading it twice. Once you understand what he's saying, move on to this: http://forums.overclockersclub.com/index.php?showtopic=71656

muplayer · Oct 14, 2008

Raised vcore to 1.3 V
And Dram to 1.8 V

3 hours of heaving game no crash so far.

Didnt know a low voltage could cause overclocking issues, all the voltage were left at default, yet somehow it seem by increasing the processor speed and ram mhz you also need to increase voltage. Thought leaving them at default was the best option.

Fumz said:
muplayer said:

This is a update guys, i dropped the oc to 15% , got 3.2 ghz , 1222 MHZ ram. So far only 1 crash every 2 hours, not sure why its not stable at 3.5 ghz , Temperature is 40-50c average so no overheating , so what could possibily cause the unstability every part in the computer are optimised for overclocking.

Perhaps i need to increase ram voltage its at 1.8 atm, and cpu voltage is at 1.3

Click to expand...

Not only is it not stable at 3.5GHz, but if you're crashing, "every two hours", then it's not stable at 3.2GHz. You should never crash, period.

I'm not sure what you mean when you say, "every part in the computer are optimized for overclocking"? Yeah... and? Just because the parts are built to be overclocked does not mean you don't still have to put in the requisite work required to get the system up to speed and stable.

Why you're not stable is obvious: "Cpu around 1.28 v". Around? vcore is low, by any measure. Either do it right or don't do it at all. The only thing you're doing by doing what you're doing (which is the willy-nilly approach backed up by no knowledge whatsoever) is potentially ruining your OS and your parts.

Go to the overclocking sub-forum. Skunksmash wrote a very nice beginners guide to overclocking. You can start by reading it twice. Once you understand what he's saying, move on to this: Howto: Overclock C2q (quads) And C2d (duals) - A Guide V1.7 - OverclockersClub Forums

Fumz · Oct 14, 2008

muplayer said:
Raised vcore to 1.3 V
And Dram to 1.8 V

3 hours of heaving game no crash so far.

Didnt know a low voltage could cause overclocking issues, all the voltage were left at default, yet somehow it seem by increasing the processor speed and ram mhz you also need to increase voltage. Thought leaving them at default was the best option.

Please don't make me feel as if I'm talking to a stop sign. 3 hours is great, but by no means does it mean you're stable. Seriously, go read the two listings I suggested, it will only benefit you. Both articles are very short and to the point. After having read them, you will have a full understanding of what you're doing and how to go about it. Your hardware will love you for it.

muplayer · Oct 14, 2008

I did read both articles, some parts were good some were for advanced settings which should be left alone unless you an advanced overclocker.
Im fairly new to overclocking, did read guides and follow advices and im happy im learning more and more slowly.

Do you know why raising my CPU and RAM voltage improved my computer stability?

Fumz said:
muplayer said:

Raised vcore to 1.3 V
And Dram to 1.8 V

3 hours of heaving game no crash so far.

Didnt know a low voltage could cause overclocking issues, all the voltage were left at default, yet somehow it seem by increasing the processor speed and ram mhz you also need to increase voltage. Thought leaving them at default was the best option.

Click to expand...

Please don't make me feel as if I'm talking to a stop sign. 3 hours is great, but by no means does it mean you're stable. Seriously, go read the two listings I suggested, it will only benefit you. Both articles are very short and to the point. After having read them, you will have a full understanding of what you're doing and how to go about it. Your hardware will love you for it.

Fumz · Oct 14, 2008

As you increase cpu speed, data signals weaken. This is why you got errors and crashed (fsb errors). To overcome this, you increase voltage; thus, create stability and maintain signal strength.

As far as your RAM goes, that's a little different. Your RAM has a specific voltage that it likes to run. The SPD chip on your RAM "should" have told your board the correct setting; however, as is often the case, when overclocking, you will have to set this manually. 1.8 volts is the setting for many many kits these days. Some go as high as 2.3 volts. While it seems "high", it's still lower than DDR1 RAM, which usually operates at 2.5-2.6 volts. DDR3 is even lower still.

NormCameron · Oct 14, 2008

Hi muplayer, You know you really should listem to Fumz. In my opinion he's the MAN when it comes to overclocking. There is a lot more to it than just changing a few settings. The more you know the better your overclock will be. What sort of overclock do you think "advanced" is? In my book a 3.5ghz is advanced, as is your current overclock.

muplayer · Oct 15, 2008

Thanx for the info, it really helped.
Been 12 hours no crash , i was getting paranoid before and thought i fried the cpu and damaged it because when i finished building the computer the cooler was not installed properly and the temperature jumped to 100c i immediately turned off the machine, was like 100 C for 15 seconds, so now thats out of the way im breathing easy.

You said 1.8 v (ram) is the settings for many kits these days? but intel says 1.65v should be the max or you risk damaging the cpu is that indeed the case?

Fumz said:
As you increase cpu speed, data signals weaken. This is why you got errors and crashed (fsb errors). To overcome this, you increase voltage; thus, create stability and maintain signal strength.

As far as your RAM goes, that's a little different. Your RAM has a specific voltage that it likes to run. The SPD chip on your RAM "should" have told your board the correct setting; however, as is often the case, when overclocking, you will have to set this manually. 1.8 volts is the setting for many many kits these days. Some go as high as 2.3 volts. While it seems "high", it's still lower than DDR1 RAM, which usually operates at 2.5-2.6 volts. DDR3 is even lower still.

Fumz · Oct 15, 2008

muplayer said:
Thanx for the info, it really helped.
Been 12 hours no crash , i was getting paranoid before and thought i fried the cpu and damaged it because when i finished building the computer the cooler was not installed properly and the temperature jumped to 100c i immediately turned off the machine, was like 100 C for 15 seconds, so now thats out of the way im breathing easy.

You said 1.8 v (ram) is the settings for many kits these days? but intel says 1.65v should be the max or you risk damaging the cpu is that indeed the case?

Fumz said:

As you increase cpu speed, data signals weaken. This is why you got errors and crashed (fsb errors). To overcome this, you increase voltage; thus, create stability and maintain signal strength.

As far as your RAM goes, that's a little different. Your RAM has a specific voltage that it likes to run. The SPD chip on your RAM "should" have told your board the correct setting; however, as is often the case, when overclocking, you will have to set this manually. 1.8 volts is the setting for many many kits these days. Some go as high as 2.3 volts. While it seems "high", it's still lower than DDR1 RAM, which usually operates at 2.5-2.6 volts. DDR3 is even lower still.

Click to expand...

You're going to have to start paying attention. There's just no way for me to sugar coat this for you. You're NOT paying attention, period. Look at what you just said... ask yourself if it makes sense? You've conflated two terms... RAM voltage and cpu voltage.... :huh: How am I to respond to that?

If you want my honest opinion, I would head to the OC forum and seek out gunther. Gunther is an amazing fellow with a level of patience far beyond mine. He's also, as luck would have it, a pretty good clocker. He will walk you through everything you need to be walked through.

muplayer · Oct 15, 2008

U misunderstood what i said, i was not referring to CPU voltage, i was referring to ram voltage memory voltage limit, and asked as a reference if indeed high ram voltage higher than 1.6 can damage cpu

Fumz said:
muplayer said:

Thanx for the info, it really helped.
Been 12 hours no crash , i was getting paranoid before and thought i fried the cpu and damaged it because when i finished building the computer the cooler was not installed properly and the temperature jumped to 100c i immediately turned off the machine, was like 100 C for 15 seconds, so now thats out of the way im breathing easy.

You said 1.8 v (ram) is the settings for many kits these days? but intel says 1.65v should be the max or you risk damaging the cpu is that indeed the case?

Fumz said:

As you increase cpu speed, data signals weaken. This is why you got errors and crashed (fsb errors). To overcome this, you increase voltage; thus, create stability and maintain signal strength.

As far as your RAM goes, that's a little different. Your RAM has a specific voltage that it likes to run. The SPD chip on your RAM "should" have told your board the correct setting; however, as is often the case, when overclocking, you will have to set this manually. 1.8 volts is the setting for many many kits these days. Some go as high as 2.3 volts. While it seems "high", it's still lower than DDR1 RAM, which usually operates at 2.5-2.6 volts. DDR3 is even lower still.

Click to expand...

Click to expand...

You're going to have to start paying attention. There's just no way for me to sugar coat this for you. You're NOT paying attention, period. Look at what you just said... ask yourself if it makes sense? You've conflated two terms... RAM voltage and cpu voltage.... :huh: How am I to respond to that?

If you want my honest opinion, I would head to the OC forum and seek out gunther. Gunther is an amazing fellow with a level of patience far beyond mine. He's also, as luck would have it, a pretty good clocker. He will walk you through everything you need to be walked through.

Fumz · Oct 15, 2008

muplayer said:
U misunderstood what i said, i was not referring to CPU voltage, i was referring to ram voltage memory voltage limit, and asked as a reference if indeed high ram voltage higher than 1.6 can damage cpu

You said 1.8 v (ram) is the settings for many kits these days? but intel says 1.65v should be the max or you risk damaging the cpu is that indeed the case?

Yes, perhaps you're right, I did misunderstand you. Where are you getting your figures from? Dram voltage is 1.8 volts. This is independent of cpu voltage, which you, having a 45nm core, should never go above 1.4 volts.

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