Vista Home Premium Keeps Rebooting

I am at work trying to fix a clients Vista 32 Home Premium Lenovo laptop. Model number 0768. We have tried all of the Windows boot options that are offered. We have also tried to repair the install.

I would like to get the system stable enough to run chkdsk and memtest utilities.

If anyone has any advice on procedure please let me know. Thanks in advance

where the repair option wont work then you must use system restore.... if it wants to try scan and repair before you system restore then let it run for a few seconds the cancel it, you should then be able to restore (if you let the scan and repair run it will only fail wasting several hours)
If that goes successfully you well then be able to scan disc and fix any errors

Thanks RipBox. I am looking around for an actual Vista Home Premium disk now. It seems to be missing from our shop. I am going to use Acronis to make an image of that drive for recovery purposes. I am probably going to need to install a new version of Vista on this machine.

I ran a bootable mem diagnostic and it passed.

I have a Vista Home Premium license key, so i may be able to download the OS from MS?

RyanHell078 said:

Thanks RipBox. I am looking around for an actual Vista Home Premium disk now. It seems to be missing from our shop. I am going to use Acronis to make an image of that drive for recovery purposes. I am probably going to need to install a new version of Vista on this machine.

I ran a bootable mem diagnostic and it passed.

I have a Vista Home Premium license key, so i may be able to download the OS from MS?

Click to expand...

Hello Ryan,

Not sure if you can download the whole o/s from MS, but if you have the Retail product key , you can get replacement dvd for $10

Windows Vista Alternate Media

All the install dvd's contain all editions - home , premium, business, etc. - it is the product key you enter that determines the edition to be installed. You may find another dvd of same bit version and same price version ( oem or retail ) and use that .

Hope this helps

siw2

Oh awesome. The Vista CD's all have the same content you are saying? I can use our Vista 32 Business edition and install it with the key we have on this machine? Did not know that. That will certainly save us a lot of time. Thanks.

I found a link for a system recovery Vista CD and it is doing its thing, however; I have some concerns about the ability of this ISO to repair this issue.

Reading around the web I have seen some discussion about Lenovo + Vista doing the same things for my model here. Contacted Lenovo and they were only willing to offer me an extended warranty at my own cost.

We are an MSP and typically work with Lenovo, so I am going to persue this a little bit for future use. Sometime soon we will be transitioning to Vista for our clients.

Thanks again, you guys are awesome, and the quick replies makes using this site practical while at work!
-Ryan H

Hi Ryan,

Yes that should work fine - as long as it is the right bit version , and the right price version i.e. OEM or Retail.

You could try this with the dvd first

http://www.vistax64.com/tutorials/91467-startup-repair.html

Let us know how you get on

SIW2