Replacement Vista DVD

fieseler

fieseler

Vista Guru
I need to order a replacement dvd for my vista ultimate coz its scratched badly. I know how to contact microsoft but im uncertain of a few things

I want it to have sp1 already on the disc so i dont have to spend ages installing it everytime i want to reinstall. Do vista dvd's come with sp1 already integrated on them nowdays?

Also, do i need to ask for ultimate retail version, or are all discs the same? I ask coz my version of ultimate asks me to chose which version to install if i dont input the product key.
 

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fieseler said:
I need to order a replacement dvd for my vista ultimate coz its scratched badly. I know how to contact microsoft but im uncertain of a few things

I want it to have sp1 already on the disc so i dont have to spend ages installing it everytime i want to reinstall. Do vista dvd's come with sp1 already integrated on them nowdays?

Also, do i need to ask for ultimate retail version, or are all discs the same? I ask coz my version of ultimate asks me to chose which version to install if i dont input the product key.
Click to expand...

As far as I know, all disks released now include SP1. And if you already have ultimate, you should be able to get the same version.
 

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Hi Fieseler,

All the install dvd's contain all editions, basic, premium, business, ultimate.

It is the product key you enter that determines the edition which is installed on your hd.

You need to get the right bit version, though. If you buy the packaged retail Ultimate, you get a 32bit dvd and a 64 bit dvd.

If you order replacement media, there is a $10 nominal charge, including shipping I believe. Not sure if you would get both dvd's for the $10 with Ultimate, or if it's per dvd. I presume you only need the 64bit dvd.

When you order the replacement media, you need to enter your product key - so they know what edition you have.

Windows Vista Alternate Media

As far as I know, they all include SP1 nowadays - it will probably tell you on the order page.

When you get your new dvd, suggest you make a copy , just in case it gets damaged or lost - it's very easy to do

Hope this helps

SIW2
 

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i phoned this afternoon since the website isnt working for me at least. I was told id get both 32 & 64 bit versions & specifically asked that i get dvd's with sp1 already on them. Been given an order number, & waiting for confirmation email once its shipped.

Problem i have at the moment is knowing the progress of the order since i placed it over the phone, i dont know if there is anywhere i can check it so i know all the details are correct.
 

My Computer

System One

  • Manufacturer/Model
    §ĮŁΣNŦ Д$$Д$$ĮN
    CPU
    Xeon X3360
    Motherboard
    P5W64 WS Pro
    Memory
    Corsair XMS2 8gb @ 5-4-4-12 833mhz
    Graphics card(s)
    EVGA Geforce GTX470 SC+
    Sound Card
    X-Fi Extreme Gamer Fatlity Edition
    Monitor(s) Displays
    Samsung T200
    Screen Resolution
    1680x1050
    Hard Drives
    WD 1TB RE3
    PSU
    Thermaltake Toughower 750w
    Case
    NZXT Lexa Silver
    Cooling
    Zalman CNPS10x Extreme
    Mouse
    Razer Deathadder 3500dpi
    Keyboard
    Razer Lycosa Mirror
    Internet Speed
    24Mb/s
    Other Info
    My massive wifi antenna is in the post!
Hi Fieseler,

I think when you get the email, they will include all the details and a website address to check it's progress.

If not, there is a support site at the bottom of the link in my previous post you can try as you have the order number.

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
Rongway said:
The link provided only gives me the option for a 32bit CD. I need the x64 DVD.
Click to expand...

Please start a new Topic with what it is you are looking for...
 

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    Lite-On dual layer DVD burner X 2 Dos 6.2;Win2K;XP; & Vista Ultimate 64Bit.
Inspired_Art said:
On contacting Microsoft concerning a replacement DVD, what is the number I should call? Customer Service, Sales, etc?
Click to expand...
I think Customer Service.
 

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thanks guys!
For anyone interested, to get a Vista replacement DVD the number is 1-800-360-7561. The cost, including shipping is around $30.00. They need to know the numbers printed on the back clear part of the DVD.
 

My Computer

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Thanks, That's interesting, I heard it was $10.99 from the link I posted.
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
fieseler said:
i phoned this afternoon since the website isnt working for me at least. I was told id get both 32 & 64 bit versions & specifically asked that i get dvd's with sp1 already on them. Been given an order number, & waiting for confirmation email once its shipped.

Problem i have at the moment is knowing the progress of the order since i placed it over the phone, i dont know if there is anywhere i can check it so i know all the details are correct.
Click to expand...

Fieseler,

I was wondering if the discs you recieved had SP1 already integrated? I am looking to do the same and wanted to make sure getting replacement DVD's would come with SP1 already integrated. Thanks a ton!

What did it wind up costing you?
 

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