Black Screen and Cursor after windows logo

R

revor

New Member
Hi,

I've been running Vista for a few months now without much complaint until recently. After booting, the green loading bar is followed by the windows logo before the screen flickers several dark colors and then produces a black screen with a movable cursor. The hard drive light remains unlit after the black screen. Running in safe mode gives the same result. I do not have a repair disk and I would rather not wipe the hard drive with a factory default disk as I have important data on my hard disk.

I am running Toshiba Satellite with an Intel Core™2 Duo Processor T5550, 2 GB RAM and an ATI Mobility Radeon™ HD 3470 - 256 MB

I've been trying to restore my pc for a few days now with no luck. HELP!

Thanks :p
 
Last edited:

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System One

revor said:
Hi,

I've been running Vista for a few months now without much complaint until recently. After booting, the green loading bar is followed by the windows logo before the screen flickers several dark colors and then produces a black screen with a movable cursor. The hard drive light remains unlit after the black screen. Running in safe mode gives the same result. I do not have a repair disk and I would rather not wipe the harddrive as I have important data on my hard disk.

I am running Toshiba Satellite with an Intel Core™2 Duo Processor T5550, 2 GB RAM and an ATI Mobility Radeon™ HD 3470 - 256 MB

I've been trying to restore my pc for a few days now with no luck. HELP!

Thanks :p
Click to expand...

I`m no Vista PRO, but the first thing i would do is:

Run Vista Startup Repair, that can be found in the tutorials.
(It is quite easy, just boot from the CD, and Repair it.)

If this doesn`t work, try to boot in safe mode and then Backup your things.
(To run in Safe Mode, i use the method, turn on wait until the vista logo comes, then turn off by the button, so next time you boot, you can choose to Safe Mode)

Backup the computer by a External Drive. ( Don`t use DVDs, its a waste)
 

My Computer

System One

  • Manufacturer/Model
    Asus G2s
    CPU
    2.20 GHz Core 2 Duo T7500 :\Santa Rosa/:
    Memory
    1x 2GB DDR2 Kingston ; 1x 1GB DDR2 Kingston
    Graphics card(s)
    Nvidia GEFORCE 8600M GT 256mb Dedicated, 768mb RAM
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP
    Screen Resolution
    1440x1280
    Hard Drives
    300 GB Fujitsu MHX2300BT 4200 RPM
    Mouse
    ALPS Pointing Device ; Logitech Asus G2 Mouse
    Keyboard
    Asus G2s Keyboard from Logitech
    Internet Speed
    2 MB Wireless Network
My Windows Vista was pre-Installed and therefore I do not posses a proper vista disk. The best I have is a recovery disk that reverts your PC back to factory defaults, completely wiping your hard disk. I would rather keep the data on my hard disk, but if all else fails, I will use this. Safe mode will not work either, so I cannot backup.

Thanks anyway.
 

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System One

There are some details that I have left out of my first post. The night before the error, I discovered my laptop in sleep mode. After I accidentally turned it off with the intention of starting my laptop up, chkdsk was automatically run on reboot. I have come across others with symptoms similar to this error, found after running chkdsk. I do not know whether this has any relevance.
 

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System One

The problem was a system logging failure. Windows was corrupted- I don't know whether by spy ware or by itself. I'm having to resort to reformatting as I cannot repair windows without the proper disk :cry::cry::cry:.

Thanks anyway for all your help!

Revor
 

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System One

WAIT!........

You can sort this....It's a bit long winded but it can be done!!!!

You will need to borrow access to someone else's computer but your data can be saved.

1. Get a cheap 2.5 usb enclosure....£20
2. Take out your hard drive and place it in the enclosure
3. Hook it up to another pc and copy all your files to their disk or a memory stick / sd...etc.
4 your data is saved
5. put the hard drive back into the laptop and use the recovery disk to revert it back to factory settings.
6. Burn your saved data on a dvd or cd or keep it on the memory stick / cd
7. Transfer the data over to the laptop.

You probably will have to fiddle with paths to restore emails etc....

Job done

Hope we're not too late.......

Chris
 

My Computer

System One

  • Manufacturer/Model
    system1 (system2)
    CPU
    q9650 3ghz (i7 920)
    Motherboard
    Asus p5q deluxe (p6t deluxe)
    Memory
    16gb ddr2 (12gb ddr3)
    Graphics card(s)
    Nvidia 8800GTS 640mb (285gtx 1gb)
    Sound Card
    on board
    Monitor(s) Displays
    Eizo CG301w, Dell 2407
    Screen Resolution
    2560 x 1600 + 1920 x1200
    Hard Drives
    Raptor 74gb, Raptor 150gb, 500gb x2, 320gb, 750gb (raptor 150gb, 2x 500gb)
    PSU
    ocz 600w (ocz750w)
    Case
    coolermaster stacker (coolermaster 690)
    Cooling
    many fans
    Mouse
    intellimouse
    Keyboard
    apple slim aluminum jobbie
    Internet Speed
    2mb
    Other Info
    Wacom A3 tablet, Epson 3800
I wondered about this, but I realized that I would probably loose my warranty if I fiddled with the hardware. I would rather have my hard drive wiped than risk having nothing and nowhere out.

Thanks - If my this happens again and my warranty expires, I will do this.
 

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System One

good point.

Hope it works out.
 

My Computer

System One

  • Manufacturer/Model
    system1 (system2)
    CPU
    q9650 3ghz (i7 920)
    Motherboard
    Asus p5q deluxe (p6t deluxe)
    Memory
    16gb ddr2 (12gb ddr3)
    Graphics card(s)
    Nvidia 8800GTS 640mb (285gtx 1gb)
    Sound Card
    on board
    Monitor(s) Displays
    Eizo CG301w, Dell 2407
    Screen Resolution
    2560 x 1600 + 1920 x1200
    Hard Drives
    Raptor 74gb, Raptor 150gb, 500gb x2, 320gb, 750gb (raptor 150gb, 2x 500gb)
    PSU
    ocz 600w (ocz750w)
    Case
    coolermaster stacker (coolermaster 690)
    Cooling
    many fans
    Mouse
    intellimouse
    Keyboard
    apple slim aluminum jobbie
    Internet Speed
    2mb
    Other Info
    Wacom A3 tablet, Epson 3800
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