problems with windows explorer when I right click .exe files

H

HOUSE_D

New Member
I have vista home basic. My computer is a compaq presario sr2170nx. The last couple days I have been getting the following message when I right click on icons on my desktop or click on quick launch icons: Windows explorer has stopped working. It gives me the option to restart or search online for a solution. either one causes the icons in the system tray to go away and then reappear. this doesn't happen when i right click on folders on the desktop but any icons for applications it will. Also any icons in those folders will do the same thing. I have virus scanned with nothing found. I am currently scanning with adaware although i don't think it will find anything either. I have downloaded a few programs recently to convert portions of a dvd to mpeg for a class I'm taking but nothing else out of the ordinary. Any ideas?

:confused:
 

My Computer

System One

  • CPU
    pentium 4
    Memory
    1 gig
    Graphics card(s)
    ati radeon xpress 1100
    Hard Drives
    1-160 gig

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Ill try those later gotta head to work now...also here is the details from the error if anyone can make sense of it.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18000
Application Timestamp: 47918e5d
Fault Module Name: StackHash_2e7a
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional Information 1: 2e7a
Additional Information 2: 3a71ec754587b7b3db7918043ad6f3e1
Additional Information 3: b81e
Additional Information 4: 57dfeed18b26de58bc0de3135b8750f7
 

My Computer

System One

  • CPU
    pentium 4
    Memory
    1 gig
    Graphics card(s)
    ati radeon xpress 1100
    Hard Drives
    1-160 gig
I tried the shell extension but I'm not really sure what I'm looking at. All the extensions show they are not disabled.

Also to add insult to injury when I right click on applications through the start menu/all programs I also get the message
 

My Computer

System One

  • CPU
    pentium 4
    Memory
    1 gig
    Graphics card(s)
    ati radeon xpress 1100
    Hard Drives
    1-160 gig

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
yeah i ran a cleaner program also and it didn't work so ill do a system restore

wow i tried system restore and i still have the problem.

ok sorry to keep updating....i tried a system restore further back and it worked. apparently there was something prior to me downloading those programs that cause this to happen. I haven't had to right click an icon or launch through quick launch in a while now so it may be it just surfaced now that i used it. Not sure if it was a windows update that messed it up or what there was a java update too. anyway for now it works. thanks for the assistance.
 

My Computer

System One

  • CPU
    pentium 4
    Memory
    1 gig
    Graphics card(s)
    ati radeon xpress 1100
    Hard Drives
    1-160 gig
right guys, this has worked for me,

I loaded the ShellExView that was talked about earlier in the post and looked for the most recent process installed and disabled it

CmdLineContextMenu Class

Don't know that it is or what is does! but now my right click works NO crashes,

Regards

sherlock
 

My Computer

System One

CmdLineContextMenuClass is a component of SecuROM by Sony, a notorious copy protection product that probably got installed in your computer with a game. In mine, it was with Neverwinter Nights 2, and it caused the same crashes.

Thanks guys for the replies, it helped me deactivate it. Now I can delete my shortcuts again :D.
 

My Computer

System One

I also had the same issue with right click on any .exe or shortcuts to .exe. and it crashed/restarted my explorer. Thanks for the info above on using ShellExView and I was able to disable the CmdLineContextMenu. The right click crashing has been fixed. The CmdLineContextMenu described as "SecuROM contect menu for Explorer". It was surely indicated from Sony DADC Austria AG. I remember the only Sony software which I installed recently on my computer was an updated Sony digital camcorder software from their web. :confused:
 

My Computer

System One

You don't have to install Sony Software. Check the link in my above post: it is a sony drm rootkit used by many games, of various distributors and studios (not necessarily Sony).
 

My Computer

System One

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