Vista64 - Lots of problems

F

FrustratedMan

New Member
I recently bought all new equipment:
E6850 3.0GHz
EVGA 790i Ultra MoBO
EVGA 8800GTS 512MB KO
OCZ 700W-SLI PSU
OCZ 2x2GB (4GB) 13333 RAM
150GB Raptor

I attempted to install Vista Ultimate 64 (w/SP1) with 4GB. Didn't work - BSOD. I took 1 stick out so now I had 2GB. After about 5 reboots, I finally got Vista to install. However, as soon as I'd install the latest gfx driver (175.16-Vista64) it would crash. I spent hours on the phone with Microsoft - they couldn't solve it. Called EVGA, they said they hadn't heard of any problems with the latest driver. I installed an older driver (169.25) and got it work. I never got the system stable, and I don't think it's the gfx card.

I tried installing Gears of War, which seemed to install just fine, however, if I started to do something else (I tried this twice) it would give me a BSOD. Then, I tried installing it and nothing else. It crashed on it's own giving me a BSOD. Another time I was just looking around the features in Control Panel and it crashed. Bottom line - it was never very stable.

I decided to format my drive and start fresh. This time, I could get the Vista disc to load and install, but it would crash at various places during install (sometimes after "Installing Features," but most of the time just before it would finish - so about 30-45 minutes into the installation). The errors I have received are the following (but not limited to, :o):

Page_Fault_in_a_non-paged_area

ox124

0x3b

0x7e

Then at one point I received an "fbwf.sys" error.

After spending several more hours on the phone with Microsoft yesterday (and virtually all day trying to get it working) and talking to EVGA (who do not think it's a gfx card problem) I finally decided to give up on 64-bit for now and just stick with 32-bit.

(On a somewhat unrelated note, while I was on the phone with Microsoft, I skimmed numerous forums and it seems as though there aren't too many wireless adapters that have 64-bit drivers, or at least any that seemed to have worked consistently for more than a few people.)

Long story long - I'm giving up on Vista 64 for now. I installed Vista Home Premium 32-bit last night and received NO errors, NO BSOD's, and installed the latest drivers with NO problems.

My hope is that Microsoft will fix all these bugs and release a more stable 64-bit version. For now, in my opinion, it's not worth the hours wasted trying to troubleshoot, and then if you do get it running, have an unstable machine.
 

My Computer

System One

  • CPU
    E6850 3.0GHz
    Motherboard
    EVGA 790i Ultra
    Memory
    2x2Gb (4GB) OCZ3P13334GK
    Graphics card(s)
    EVGA 8800GTS 512MB KO
    Hard Drives
    WD 150GB Raptor
I would start with your motherboard manufacturer. Does your board support Vista and your video card. I have seen video card conflicts do this. Try another different less powerful video card. Reset your computer to default timing. Overclocking can cause BSOD on bootup. Get the latest motherboard BIOS.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
The motherboard supports Vista. It's EVGA's top of the line board. Also, I'm not overclocking at all. The voltage for the memory is set at what the manufacturer suggests (1.7 or 1.8 - I've tried both).

When Microsoft had me load the BIOS defaults, it would do the "Windows is loading files" white bar and then immediately crash once the bar filled up.

The BIOS is up-to-date.
 

My Computer

System One

  • CPU
    E6850 3.0GHz
    Motherboard
    EVGA 790i Ultra
    Memory
    2x2Gb (4GB) OCZ3P13334GK
    Graphics card(s)
    EVGA 8800GTS 512MB KO
    Hard Drives
    WD 150GB Raptor
Does your RAM timing match your CPU timing? Can you get different RAM like Kingston?
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
The RAM timing matches my CPU (or at least I did what EVGA told me my settings needed to be at for my RAM). I just spent $280 on RAM, and I don't have any plans to buy a different brand of RAM, especially since it's working flawlessly on Vista x86.

I did email the manufacturer of my RAM and was told that several of their employees are using the same RAM I have with the same MoBO I have with no problem.
 

My Computer

System One

  • CPU
    E6850 3.0GHz
    Motherboard
    EVGA 790i Ultra
    Memory
    2x2Gb (4GB) OCZ3P13334GK
    Graphics card(s)
    EVGA 8800GTS 512MB KO
    Hard Drives
    WD 150GB Raptor
Download memtest86 CD ISO and burn a test CD and do a full test on the RAM one stick at a time. See if it passes. I found with XP x64 and Vista x64, that RAM timing and stability can be an issue.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
That's what the EVGA tech suggested last night, but I had some problems burning a disc (since I didn't have the tools that I usually use up and running), and couldn't get it to boot off a USB drive. I burned a disc today, and I'm going to try it tonight. Hopefully that will shed some light.
 

My Computer

System One

  • CPU
    E6850 3.0GHz
    Motherboard
    EVGA 790i Ultra
    Memory
    2x2Gb (4GB) OCZ3P13334GK
    Graphics card(s)
    EVGA 8800GTS 512MB KO
    Hard Drives
    WD 150GB Raptor
eVGA has good support. OCZ RAM can be flaky sometimes. I usually stay with Corsair and Kingston. I just installed 16GB (8x2GB) of Kingston DDR667 with no issues in Vista x64 Ultimate.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
Hi FrustratedMan,

Here are the details for the BSOD codes you provided.

Bug Check 0x124
WHEA_UNCORRECTABLE_ERROR


The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).


When a hardware error occurs, WHEA creates an error record to store the error information associated with the hardware error condition. Each error record is described by a WHEA_ERROR_RECORD structure. The Windows kernel includes the error record with the Event Tracing for Windows (ETW) hardware error event that it raises in response to the error so that the error record is saved in the system event log.

Open Event-Log from the Start-Menu searchbox then goto Applications and Services Log> Microsoft> Windows> Kernel WHEA> Microsoft-Windows-Kernel-WHEA then list any reports containing the error.



Bug Check 0x3B:
SYSTEM_SERVICE_EXCEPTION


The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
Cause
This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.



Bug Check 0x7E:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED



The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000007E. This bug check indicates that a system thread generated an exception that the error handler did not catch.
Cause
The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug check is a very common bug check. To interpret it, you must identify which exception was generated after the 0x7E error code.
Common exception codes include the follwoing:



0x80000002: STATUS_DATATYPE_MISALIGNMENT indicates an unaligned data reference was encountered.

0x80000003: STATUS_BREAKPOINT indicates a breakpoint or ASSERT was encountered when no kernel debugger was attached to the system.

0xC0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation occurred.


If you are not equipped to debug this problem, you should use some basic troubleshooting techniques.

-Make sure you have enough disk space.
-If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
-Try changing video adapters.
-Check with your hardware vendor for any BIOS updates.
-Disable BIOS memory options such as caching or shadowing.

If a driver is listed by name within the bug check message, disable or remove that driver. Disable or remove any drivers or services that were recently added. If the error occurs during the startup sequence and the system partition is formatted with NTFS file system, you might be able to use Safe Mode to rename or delete the faulty driver. If the driver is used as part of the system startup process in Safe Mode, you must start the computer by using the Recovery Console to access the file.

If the problem is associated with .sys files as you mentioned the source of the error might be a third-party program. If such software is installed, you can remove the service by starting the computer by using the Recovery Console and then deleting the offending system service file.

Check the System Log in Event Viewer for additional error messages that might help identify the device or driver that is causing bug check 0x7E.
You can also disable memory caching of the BIOS might to try to resolve the error. You should also run hardware diagnostics, especially the memory scanner, that the system manufacturer supplies. For more information about these procedures, see the owner's manual for your computer.

The error that generates this message is caused by system BIOS incompatibilities. You can resolve BIOS problems by upgrading the system BIOS version.


Steven
 

My Computer

System One

Your problem sounds a lot like one of mine, so I'll offer a suggestion to try.

I have a very similar system:

QX9770 3.2GHz Quad-Extreme
MSI 780i [FONT=&quot]P7N DIAMOND [/FONT]
2x GeForce 8800Ultra 768MB SLI
Enermax Galaxy 1000 PSU
Corsair 4x2GB (8GB) PC2-9136 RAM
Seagate Cheetah 300GB SAS 15,000 RPM Drives
LSI MegaRAID SAS 8208ELP Controller

I have been having bad booting issues and occasional blue screens ever since installing SP1.

I thought it was a bad motherboard, which I replaced, then I replaced my CPU and nothing fixed the problem. I found out there is a known bug in the nVidia 6xx and 7xx chipsets that cause USB problems in Vista 64 IF you have more then 2GB of addressable memory.

Try disabling your USB connections in BIOS and reboot as a test. If your problems go away you probably have the same issue that I have. My system runs fine now if USB is disabled.

Microsoft has a patch to resolve the issue, however currently it wont install in Vista 64 for some wierd reason. I am still waiting for them to resolve my problem as well.

Stop errors occur on a Windows-based computer that has 2GB or more of RAM and is using an NVIDIA nForce USB controller

Hope that helps.
 

My Computer

System One

  • CPU
    Intel 3.2Ghz Core-2 Extreme
    Motherboard
    MSI P7N Diamond
    Memory
    Corsair 4x2GB (8GB) PC2
    Graphics card(s)
    2xGeForce 8800 Ultra
    Hard Drives
    2xSeagate 300GB Cheetah SAS 6xSeagate 750GB SATA
WOW dude, sounds like your seriously having some problems.. Tell me, on that brand enw Mobo of yorus, the eVGA 790i. does it have a little Square on it that reports Errors?? not sure the exact term for it. but I just actually did my own build also, my eVGA 750i has a error report thing on the Mobo. it's pretty nifty. and i just finished it not but 4 days ago and I installed Vista 64 bit ultimate with the following.

eVGA 750i FTW Mobo
Q6700 GO w/Tuniq Cooler
Corsair 520HX PSU
BFG 8800 GTS OCE
Seagate Cuda 500GB 32mb Cache 7200.(11)
2GB ghetto PNY ram I have from old system, cuz new ram isn't here yet.. and like someone above said, I've actually heard some Shady reviews for OCZ RAM also, don't get me wrong, yours look bad@$$, are they the new ones with the heatspreaders? stick to Corsair, or Crucial, I've been hearing GREAT things about G-Skill Ram, and I just ordered myself some. Was supposed to come today but didn't, now it's a long weekend damnit! :(
I kno you don't wanna buy more but check these out.
Newegg.com - G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Dual Channel Kit Desktop Memory - Desktop Memory
or
Newegg.com - G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Dual Channel Kit Desktop Memory - Desktop Memory

so I used all the above and my install went perfectly fine, I'm thinkin it might be a RAM, or a GFX problem.. if you haven't figured it out yet...
If your Mobo has that error report thing on it like mine that could be some help.. it reports a code and you just look it up in ur manual..

Also, looks like you got urself some good stuff there, why didn't you go Quad Core, or you rather get that E6850 at 3.0 and OC it up to 4GHz or something? I went quad core and I'm pretty happy at moment.. I OC'd it to 3.33GHz and so far I'm leavin it at that..

Good luck with your build. Sorry 64 didn't work for ya.
 

My Computer

System One

  • CPU
    Q9650 E0 4.0 GHz @1.304v
    Motherboard
    eVGA 750i FTW
    Memory
    2x2GB Corsair Dominator PC2-8500C5D
    Graphics card(s)
    eVGA/MSI GTX 260 SLI
    Sound Card
    X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung T240 & 226BW
    Screen Resolution
    1920x1200 & 1680x1050
    Hard Drives
    Seagate Cuda 500GB 32mb Cache SATA 7200.(11) + 500GB Seagate Cuda External eSATA, USB, FW400
    PSU
    PC P&C 750w Silencer PSU
    Case
    CoolerMaster HAF 932 (Water-Cooled)
    Cooling
    Plenty of Fans, and a few 230mm Fans
    Mouse
    Logitech MX-518
    Keyboard
    Logitech G11
    Other Info
    ASUS 20x Optical, Bose Companion 3, ATH-AD500 Cans :), Patriot Xporter 16GB Flash Drive (Very Fast), & Sandisk Micro 8GB. Nikon D40 DSLR with 18-105mm VR & 55-200mm VR
My 780i eVGA motherboard came with the little error report thing on it as well.....so I'm sure the 790i should have one..
 

My Computer

System One

  • CPU
    Q6600 @ 3.4GHz
    Motherboard
    EVGA 780i
    Memory
    8GB OCZ Fatal1ty DDR2 800 (PC26400)
    Graphics card(s)
    EVGA GTX 280 superclocked edition
    Monitor(s) Displays
    24" Westinghouse
    Screen Resolution
    1920x1200
    Hard Drives
    750GB Seagate Barracuda
    PSU
    ePower 850W Zumax x4 series
    Case
    XCLIO A380PLUS Case
    Cooling
    Artic Cooling Freezer 7 Pro
    Mouse
    Razer Lachesis
    Keyboard
    Razer Lycosa Mirror
    Internet Speed
    DSL
    Other Info
    Razer Carcharias Gaming Headset & Razer Destructor Mousepad w/ eXactRest
oh ok, good ya, that would show his errors right?? or no cuz he's installin a OS. I would think either way if the system was failing it would log and show a error report.. let us kno.
 

My Computer

System One

  • CPU
    Q9650 E0 4.0 GHz @1.304v
    Motherboard
    eVGA 750i FTW
    Memory
    2x2GB Corsair Dominator PC2-8500C5D
    Graphics card(s)
    eVGA/MSI GTX 260 SLI
    Sound Card
    X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung T240 & 226BW
    Screen Resolution
    1920x1200 & 1680x1050
    Hard Drives
    Seagate Cuda 500GB 32mb Cache SATA 7200.(11) + 500GB Seagate Cuda External eSATA, USB, FW400
    PSU
    PC P&C 750w Silencer PSU
    Case
    CoolerMaster HAF 932 (Water-Cooled)
    Cooling
    Plenty of Fans, and a few 230mm Fans
    Mouse
    Logitech MX-518
    Keyboard
    Logitech G11
    Other Info
    ASUS 20x Optical, Bose Companion 3, ATH-AD500 Cans :), Patriot Xporter 16GB Flash Drive (Very Fast), & Sandisk Micro 8GB. Nikon D40 DSLR with 18-105mm VR & 55-200mm VR
Just check in your manual for your motherboard, it should show error codes in there. If its a hardware problem then that board should find it.
 

My Computer

System One

  • CPU
    Q6600 @ 3.4GHz
    Motherboard
    EVGA 780i
    Memory
    8GB OCZ Fatal1ty DDR2 800 (PC26400)
    Graphics card(s)
    EVGA GTX 280 superclocked edition
    Monitor(s) Displays
    24" Westinghouse
    Screen Resolution
    1920x1200
    Hard Drives
    750GB Seagate Barracuda
    PSU
    ePower 850W Zumax x4 series
    Case
    XCLIO A380PLUS Case
    Cooling
    Artic Cooling Freezer 7 Pro
    Mouse
    Razer Lachesis
    Keyboard
    Razer Lycosa Mirror
    Internet Speed
    DSL
    Other Info
    Razer Carcharias Gaming Headset & Razer Destructor Mousepad w/ eXactRest
FrustratedMan said:
The motherboard supports Vista. It's EVGA's top of the line board. Also, I'm not overclocking at all. The voltage for the memory is set at what the manufacturer suggests (1.7 or 1.8 - I've tried both).

When Microsoft had me load the BIOS defaults, it would do the "Windows is loading files" white bar and then immediately crash once the bar filled up.

The BIOS is up-to-date.
Click to expand...


If you haven't flashed the BIOS, the MoBo is NOT up to date. Look at my sig, I have the same MoBo. I got it (by accident) almost as soon as it came out and the BIOS was outdated. FLASH THE BIOS. If you don't know what that means say so and I'll walk you through it. I AM NOT an expert, but I do know thta step.

Stick with it bro, you are almost there.........

EDIT: Dmex has his crap together, listen to him. He's young lol but good. Brink is as well. They don't post stuff without trying it out first.
 

My Computer

System One

  • CPU
    Intel Core2Quad Q9450
    Motherboard
    nForce 790i Ultra SLI(evga)
    Memory
    8 GB DDR3 1333MHz
    Graphics card(s)
    2 e-GeForce 9800GX2(SLI mode)
    Hard Drives
    WD1500AHFD (Raptor 150 GB 10,000 RPM)
Latest update-

After trying to run MemTestx86 via USB, CD, and finally, I broke down and took the old floppy drive out of my other computer (800Mhz, haha) I got memtest to work. I ran it and didn't have any problems with the Memory.

Dmex, you sound like you know your stuff. I had found some of the bug info on the web, but then didn't know what to do with it.

Bubba - good name (that's what people call me in real-life (nickname)). I'll have to look into the flashing the MoBo. Will lifting my shirt do the trick? (haha, jk.) I'm not exactly sure how to do that, but I'll look on some forums tonight and see, but just in case, go ahead and post how you do it here.

I just looked at my Windows 32 settings and saw that it only recognizes 2.8GB of RAM...which I know Vista64 will recognize, so I'm starting to get my courage up to try and install again.

Hopefully flashing the MoBo will help...hopefully!?!?

Thanks for all your support. I feel like I have a whole team pulling for me here...ha ha
 

My Computer

System One

  • CPU
    E6850 3.0GHz
    Motherboard
    EVGA 790i Ultra
    Memory
    2x2Gb (4GB) OCZ3P13334GK
    Graphics card(s)
    EVGA 8800GTS 512MB KO
    Hard Drives
    WD 150GB Raptor
Oh, and the little square that gives you codes is called a POST, and yes, I've used it many times since I started. Not all the POST codes are very helpful, though...

Think I found the BIOS update...award-bios.com, only problem, when I click on the upgrade it returns a "Not Found" page!

After a quick call to EVGA tech support, I found the info I needed, flashed the BIOS, and now have the courage to try to install 64-bit again.

By the way, has anybody found a wireless adapter or ethernet-to-wireless adapter that works with Vista x64?

Ok, so I got the 0x3b again...how do I fix it? You told me what it was, but not exactly a way around it...

I also saw on a forum that a problem might be caused by C1E Halt so I disabled that in the BIOS, but does anyone know what that does?
 

My Computer

System One

  • CPU
    E6850 3.0GHz
    Motherboard
    EVGA 790i Ultra
    Memory
    2x2Gb (4GB) OCZ3P13334GK
    Graphics card(s)
    EVGA 8800GTS 512MB KO
    Hard Drives
    WD 150GB Raptor
Honestly, dude, that mobo is so new that you really should not need to do jack to it - I have the 780i and it works like a charm.

I'd ask eVGA to replace the mobo, or else I'd look into any other components you may have...although I was not aware that the 790 came with built in WiFi....

Have you tried resetting the BIOS to default values?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System) Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree) 2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Mouse
    Logitech MX Master (shared)
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
FrustratedMan said:
Latest update-

Dmex, you sound like you know your stuff. I had found some of the bug info on the web, but then didn't know what to do with it.
Click to expand...


First things first, did you check your EventLog for the info about the errors? Kinda pointless everyone giving all these different methods of fixing something without the exact cause ;)

Open Event Viewer from the Start-Menu search box then goto Applications and Services Log> Microsoft> Windows> Kernel WHEA> Microsoft-Windows-Kernel-WHEA .

Steven
 

My Computer

System One

Alright fellas, after several install attempts (two that froze during "Completing installation"), I finally have it up and running!!!! (I have not yet added the 2nd stick of RAM.)

However, as soon as I install the latest EVGA gfx driver = 175.16 it crashes and gives me the 0x07e error. I installed the older driver 169.25, and that seemed to take care of that problem.

I was just copying some folders (tools) and it crashed and this time gave me a new error: 0x3d. I went into Event Viewer, but there are so many different logs. How do I find the file that the error dumped it to?
 

My Computer

System One

  • CPU
    E6850 3.0GHz
    Motherboard
    EVGA 790i Ultra
    Memory
    2x2Gb (4GB) OCZ3P13334GK
    Graphics card(s)
    EVGA 8800GTS 512MB KO
    Hard Drives
    WD 150GB Raptor
You must log in or register to reply here.
Back
Top