DEP stopping Photoscreensaver.scr

D

DarthDennis

New Member
I have a Vista 32bit PC that has ran the photoscreensaver.scr with no issues for a few months, but all of the sudden it keeps getting blocked by DEP (it always gets this error on the first time it goes into the screen saver after starting up and only random after that first time). The following is what I get in the error report:

Problem signature
Problem Event Name: BEX
Application Name: PhotoScreensaver.scr
Application Version: 6.0.6001.18000
Application Timestamp: 479193de
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I made the following changes to my system around the time this issue began (no idea if this is relevant):
  1. Removed Norton trial (via the removal tool from Norton) and installed Avast (free version) for virus protection
  2. Uninstalled Ulead VideoStudio 10 which had been giving me the message that Vista would run in basic color mode due to the Ulead software (I never noticed any issues while it was installed, just got tired of the message everytime I started the PC)
  3. Removed Avast (thinking maybe it was the issue)
  4. Installed McAfee (free from my web provider) and still no help
I'm going mad trying to figure this out :mad:


My wife likes having the pics on the photoscreensaver, or I would just use a different one!
 

My Computer

System One

Hello DarthDennis,

Welcome to the Forums!

Have you tried to make exceptions for your Program(s)?

View attachment 3586

If not give it a try and let us know.
It's not Avast (also free). You should use that instead of McAfee!


Later :shock: Ted
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Mouse
    Razer Diamondback 3G
    Keyboard
    HP Enhansed Multimedia
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
Ted -

Thanks for the quick reply. The exceptions only accept executible files and wont accept photoscreensaver.scr as an exception. Am I doing that wrong?

I'm going to check my video codex to see if when I removed my video editing software it messed that up. I do have avi files in with my jpg's.

Also, I will go back to Avast. I just did that in an attempt to see if it was causing the issue. It creates some sort of file backup and you can run that during the screensaver and thought that might be tripping the DEP. Obviously not....
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Mouse
    Razer Diamondback 3G
    Keyboard
    HP Enhansed Multimedia
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
Hello,

DarthDennis said:
Also, I will go back to Avast. I just did that in an attempt to see if it was causing the issue. It creates some sort of file backup and you can run that during the screensaver and thought that might be tripping the DEP. Obviously not....
Click to expand...

One more thing, you have to register with Avast and insert the registration
number they give you into the program even though it's free.


Later :shock: Ted
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Mouse
    Razer Diamondback 3G
    Keyboard
    HP Enhansed Multimedia
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)

My Computer

System One

DarthDennis said:
I have a Vista 32bit PC that has ran the photoscreensaver.scr with no issues for a few months, but all of the sudden it keeps getting blocked by DEP (it always gets this error on the first time it goes into the screen saver after starting up and only random after that first time). The following is what I get in the error report:

Problem signature
Problem Event Name: BEX
Application Name: PhotoScreensaver.scr
Application Version: 6.0.6001.18000
Application Timestamp: 479193de
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I made the following changes to my system around the time this issue began (no idea if this is relevant):
  1. Removed Norton trial (via the removal tool from Norton) and installed Avast (free version) for virus protection
  2. Uninstalled Ulead VideoStudio 10 which had been giving me the message that Vista would run in basic color mode due to the Ulead software (I never noticed any issues while it was installed, just got tired of the message everytime I started the PC)
  3. Removed Avast (thinking maybe it was the issue)
  4. Installed McAfee (free from my web provider) and still no help
I'm going mad trying to figure this out :mad:


My wife likes having the pics on the photoscreensaver, or I would just use a different one!
Click to expand...


One of my first concerns would be "why is a screen-saver trying to access another process's memory-space", since that is the ONLY reason that DEP should be giving you grief.

You talked about removing your AntiVirus suites... but said nothing about scanning the screensaver for virii. Is it possible that it is infected? Have you tried to find a copy of the screensaver from another vista machine and copy it over?

-ltwally
 

My Computer

System One

Hello Itwally,

Best question asked all day!

ltwally said:
One of my first concerns would be "why is a screen-saver trying to access another process's memory-space", since that is the ONLY reason that DEP should be giving you grief.

You talked about removing your AntiVirus suites... but said nothing about scanning the screensaver for virii. Is it possible that it is infected? Have you tried to find a copy of the screensaver from another vista machine and copy it over?

-ltwally
Click to expand...


Later :shock: Ted
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Mouse
    Razer Diamondback 3G
    Keyboard
    HP Enhansed Multimedia
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
ltwally said:
One of my first concerns would be "why is a screen-saver trying to access another process's memory-space", since that is the ONLY reason that DEP should be giving you grief.

You talked about removing your AntiVirus suites... but said nothing about scanning the screensaver for virii. Is it possible that it is infected? Have you tried to find a copy of the screensaver from another vista machine and copy it over?

-ltwally
Click to expand...

I scanned the entire computer with both Avast and McAfee with no warnings. I have access to one other machine with Vista and will try that.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Mouse
    Razer Diamondback 3G
    Keyboard
    HP Enhansed Multimedia
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
Solved...Maybe:confused:

I reinstalled my video editing software and it seems to have fixed the problem. At least no DEP warnings all day. I'll have to keep an eye on it. No idea other than video codex as I had seen a post somewhere where the photo screen saver tripped DEP due to avi files in with the photos.

I also got Avast reinstalled.

I'll post back if this didn't fix the issue.
 

My Computer

System One

Hey DarthDennis,

DarthDennis said:
Solved...Maybe :confused:

I reinstalled my video editing software and it seems to have fixed the problem. At least no DEP warnings all day. I'll have to keep an eye on it. No idea other than video codex as I had seen a post somewhere where the photo screen saver tripped DEP due to avi files in with the photos.

I also got Avast reinstalled.

I'll post back if this didn't fix the issue.
Click to expand...

Glad to hear you may have it sorted out.
Keep us informed!


Later :shock: Ted
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Mouse
    Razer Diamondback 3G
    Keyboard
    HP Enhansed Multimedia
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Mouse
    Razer Diamondback 3G
    Keyboard
    HP Enhansed Multimedia
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
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