I have read so many different forums and have not found the answer to my problem. Your help would be greatly appreciated.
Every time I click on the desktop to open an application or go to my computer explorer.exe crashes and I get the following:
Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16549
Application Timestamp: 46d235d0
Fault Module Name: SHELL32.dll
Fault Module Version: 6.0.6000.16513
Fault Module Timestamp: 4681d936
Exception Code: c0000005
Exception Offset: 000000000015402b
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 1033
Additional Information 1: 5daa
Additional Information 2: 55d0f5f1315e1b50803ff13bbf9a191b
Additional Information 3: 4e8d
Additional Information 4: 7d38412fd536b2efd1a6bd718dcbf45f
I've ran Norton, Windows Defender, anti Spyware software, and a family safety critical update to the reg. I have had no luck.
Btw: I have Vista Home Basic x64. The problem started yesterday after running Vista with no problems for six month's. No new software installs, except a quickbooks 2007 update.
Every time I click on the desktop to open an application or go to my computer explorer.exe crashes and I get the following:
Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16549
Application Timestamp: 46d235d0
Fault Module Name: SHELL32.dll
Fault Module Version: 6.0.6000.16513
Fault Module Timestamp: 4681d936
Exception Code: c0000005
Exception Offset: 000000000015402b
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 1033
Additional Information 1: 5daa
Additional Information 2: 55d0f5f1315e1b50803ff13bbf9a191b
Additional Information 3: 4e8d
Additional Information 4: 7d38412fd536b2efd1a6bd718dcbf45f
I've ran Norton, Windows Defender, anti Spyware software, and a family safety critical update to the reg. I have had no luck.
Btw: I have Vista Home Basic x64. The problem started yesterday after running Vista with no problems for six month's. No new software installs, except a quickbooks 2007 update.