Call of Duty 1 (Game of the Year Edition) Malfunctioning

mprs55 · Mar 28, 2011

Hello,

I have had COD installed on my computer for about a month now and it started out great. I was playing for hours with no lag and no problems whatsoever. But recently, I can play for about 5 or 10 minutes before the game just freezes and I actually have to restart my computer to exit the game. I don't know why this is happening. I assume it's just a compatibility thing, but why would it work great for about a month and then suddenly decide to stop? I have worked a bit of Google magic and many of the pages I discovered said that for the most part, there are no compatibility issues. I saw some posts on here about COD, but none of them really related to my issue. Oh and I don't get any kind of error message, nor does the game crash and close. It simply freezes and nothing else. I can also hear the audio in the game while it is frozen, but I can do nothing to recover except restart.

My system specs:
-Dell Inspiron 530 with Vista Home Premium 32-bit
-Intel Core 2 Quad CPU @2.5GHz
-750GB HD
-4GB RAM
-ATI Radeon 2400 PRO

Any help is much appreciated.

americancritic · Mar 29, 2011

Hello and welcome to the forum.

After installing your software did you make a restore point just in case something went wrong.

I am guessing this is quit new as far as the freeze, first look in your event viewer to look for error's when your system freezes.

Before I would start doing certain things I would ask that you do the following.

1. Run a full updated Virus scan using your internet security...
2. Run a full scan with malwarebytes here is the link and use the free version..

Malwarebytes

We want to make sure that your system is not corrupted with a virus or malware.
If your system has any of the following then doing anything else at this point would be in pointless because you would continue to have more problems, even with the best security you can still get infected. Please let us know when you have runn the scans and tell us if there were any virus's or malware.

mprs55 · Mar 29, 2011

Thanks for the quick response.

No, I did not make a restore point before installing the game. I admit this was probably not a smart move, but I digress.

I performed the scans you mentioned and my system is clean. After that, I looked in the event viewer, but I couldn't see anything out of the ordinary. I ran Call of Duty (which again only allowed me to play for about 10 mintues) which replicated the freezing problem. Once this happened, I checked the event viewer and the following showed up:

Code:

Log Name:      Application
Source:        Microsoft-Windows-Winsrv
Date:          3/29/2011 10:29:25 PM
Event ID:      10002
Task Category: None
Level:         Information

Description:
The following application was terminated because it was hung: CoDMP.exe.


Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Winsrv" Guid="{9d55b53d-449b-4824-a637-24f9d69aa02f}" />
    <EventID>10002</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2011-03-30T02:29:25.732Z" />
    <EventRecordID>33833</EventRecordID>
    <Correlation />
    <Execution ProcessID="596" ThreadID="784" />
    <Channel>Application</Channel>
    <Security UserID="S-1-5-21-3886079175-61380307-3939125403-1000" />
  </System>
  <UserData>
    <HungAppEvent xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2004/08/windows/winsrv">
      <AppName>CoDMP.exe</AppName>
    </HungAppEvent>
  </UserData>
</Event>

Any ideas?

mprs55 · Apr 2, 2011

Does anybody have any help to offer?

americancritic · Apr 2, 2011

Hang on I am rereading your first post..

americancritic · Apr 2, 2011

Hello sinse there is no restore point have you tried to do a sfc scan or have your looked at your event viewer to see what errors you have regarding this.

Do do a sfc you do the following.

1. Click Start
2. In the search bo type sfc /scannow notice there is a space between the sfc and the forward slash. Here is a great tutorial on the sfc.

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

If the scan finds any errors then run it 3 more times as it fix's more each time you run the scan

americancritic · Apr 2, 2011

Hello here is the error code ID: 10002

Event ID 10002 Source DCOM

MrNeeds · Apr 3, 2011

I wonder if your DCOM server is actually corrupted then, go to the start menu and type in the search box "services.msc" and continue the prompt, now find DCOM server process launcher and see if that is set to automatic, if not, right click and start the service and set to automatic, this should solve the problem, if it's already set as automatic, then it maybe something to do with the dependencies, try enabling RPC(remote procedure call) as well, hope this helps.

MrNeeds

mprs55 · Apr 3, 2011

have you tried to do a sfc scan or have your looked at your event viewer to see what errors you have regarding this.

Yes, I have looked at my event viewer and I showed the event details above. I ran the sfc scan and it says it found corrupt files but was unable to fix some of them. I checked the CBS log that it mentions, but it is trying to repair 2 things: something about Microsoft-Windows-Sidebar and something about Microsoft-Windows-Printing-StandardPortMonitor. I wouldn't think that these would affect the game.

I wonder if your DCOM server is actually corrupted then, go to the start menu and type in the search box "services.msc" and continue the prompt, now find DCOM server process launcher and see if that is set to automatic, if not, right click and start the service and set to automatic, this should solve the problem, if it's already set as automatic, then it maybe something to do with the dependencies, try enabling RPC(remote procedure call) as well, hope this helps.

I checked both the DCOM and the RPC and both services are started and set as automatic. I also noticed a service called RPC Locator. Does this have anything to do with the RPC? Should this service also be started and set as automatic?

americancritic · Apr 3, 2011

Hello

After the sfc scan was done then if it finds any errors then run the sfc scan 3 more times as it repairs more each time you run the sfc.

americancritic · Apr 3, 2011

You should only get an error for the windows sidebar if you have it turned off in not then it needs to be fixed.

kesume · Apr 3, 2011

Hope you don't mind me interjecting here guys?
On reading the thread I noticed the mention of < Windows side bar >!
On a thread I was assisting on over the past 2-3 days, with various problems, it was indicated that maybe, I say maybe, in this instance it was possibly part of the problem.
With that in mind I suggested that it be uninstalled. One thing less to worry over & possibly better than repair?
If you use it, well it can be reinstalled.
Just my observations.

americancritic · Apr 3, 2011

Kesume all members are welcome to jump in as we are trying to give the best chances for the op to recover there system. I welcome your response thanks for coming in.

mprs55 · Apr 3, 2011

I have run the sfc several times now and I still get the same result, that it has found some corrupt files but was not able to fix them. But as I mentioned earlier, I don't know that the problems it has found would affect running Call of Duty. However, I'm sure you know more about this than I, so perhaps you have more suggestions.

mprs55 · Apr 3, 2011

Kesume, I just saw your post. I don't understand how windows sidebar could affect only Call of Duty and nothing else on my computer, but maybe you could enlighten me? I admit that I could try uninstalling and reinstalling it, but I don't want to remove it as I use it frequently. It just seems to me that if the sidebar had some problem, it wouldn't just affect COD, but perhaps I am wrong. Thanks for your input.

kesume · Apr 3, 2011

Read you reply. As I stated "Maybe", and in that instance together with log readings, win updates, faults stated. It was a possibility that it had a contribution, % unknown, 100% reason unknown.
As you read the post, computer now appears to be ok, reasons % unknown.
I was unaware that your win sidebar affects COD only. Must have missed that in one of the other posts.
If running sfc has found corrupted files & cannot repair them, then by it's own definition you have some problems because you have corrupted files.
These files may, I say may somehow be linked to the game. % unknown @ this stage.

americancritic · Apr 3, 2011

Hello

Turn off windows sidebar and then see if the problem goes away.

Click start...
control panel...
Security...
windows defender...
click tools...
click sidebar and click disable...

Then reboot your computer...

And then please let us know if you still have the same problem.

mprs55 · Apr 3, 2011

I disabled windows sidebar and still the game freezes.

americancritic · Apr 3, 2011

Hello this might help you with the application hang for the coDMP.

Codmp Exe Has Encountered A

mprs55 · Apr 3, 2011

OK so it looks like it could be a registry error, but don't Malwarebytes and the sfc scan check for registry errors? I scanned my system with both and I haven't gotten any registry errors. Does anybody know of any good registry scanning tools (preferably ones that are free)? If so, I will try it and see if it fixes my problem.

Call of Duty 1 (Game of the Year Edition) Malfunctioning

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